--- description: Get information about Timecounts price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Timecounts Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/10044/volunteer-management/software) > [Timecounts](/software/153653/timecounts) # Timecounts Canonical: https://www.capterra.in/software/153653/timecounts Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/153653/timecounts?page=2) > Leaders of volunteers trust Timecounts to recruit, schedule, communicate, and track time. It's free to get started today\! > > Verdict: Rated **4.9/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Timecounts? Nonprofits and festivals looking to improve their online volunteer experience turn to Timecounts. A one-stop solution to easily schedule, communicate and track volunteer time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 15 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Timecounts - **Location**: Toronto, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: $0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: For organizations just getting started, the free plan offers everything you need to mobilize your volunteers. Upgrade to Pro to unlock robust controls and functionality to save you even more time at $59/mo, billed annually, or if you wish to pay month-to-month, it's $69/mo. Flat rate subscriptions. All plans have unlimited contacts. No setup fees. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Event Management Software - Membership Management Software - Registration Management - Reporting & Statistics - Self Service Portal - Time Tracking Software - Volunteer Recruiting ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Volunteer Management Software](https://www.capterra.in/directory/10044/volunteer-management/software) ## Alternatives 1. [SignUpGenius](https://www.capterra.in/software/135392/signupgenius) — 4.6/5 (1983 reviews) 2. [VolunteerLocal](https://www.capterra.in/software/122906/volunteerlocal) — 4.8/5 (204 reviews) 3. [Vome Volunteer](https://www.capterra.in/software/1035013/vome-volunteer) — 4.6/5 (34 reviews) 4. [ivolunteer.com](https://www.capterra.in/software/137988/ivolunteeronline) — 4.7/5 (40 reviews) 5. [Volunteero](https://www.capterra.in/software/1076969/Volunteero) — 4.9/5 (18 reviews) ## Reviews ### "A Volunteer Coordinator's dream..." — 5.0/5 > **Sharon** | *21 May 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: TimeCounts is easy to setup and start using within a very short time. The support team is awesome and very willing to work with you and provide training for your team. The online training is terrific and helps to get everyone up to speed quickly. > > **Cons**: The ability to customize reports and print them is a weak point in this application. However, I have been assured that they are working on it\! > > I have used it for two years with a very large volunteer base (about 350 people). There are 10 Task Coordinators and they all have come to know and love this application. Even our volunteers find it easy to use\! ----- ### "Our search for the perfect volunteer management system ended with Timecounts\!" — 5.0/5 > **Tom** | *10 September 2018* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: We came to Timecounts after frustrating experiences with other volunteer management systems: simple things like having to run a report to find out who was volunteering that day, or finding that our volunteers simply couldn't find their way around the interface led us in search of something better. Timecounts fits beautifully with our aspirations in every sense: it's logical, looks beautiful, makes tasks such as responding to notifications a pleasure and has some of the most responsive customer service we have encountered. We particularly love the new Highlights and Insights dashboards that display hours, birthdays, a leaderboard, community growth as well as detailed stats per volunteer over selected time periods. We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription. That should say it all. > > **Cons**: Nothing really. It's been a pleasure to see the software develop over the past 12 months: Amanda and her team clearly have a well thought out development plan for Timecounts. It would be lovely to either style messages with images or, more usefully, see an optional integration with Mailchimp or similar for more detailed messaging options, but this is just being picky\! > > We're using Timecounts to manage a community of over 220 volunteers taking part in a project to digitise the world famous photographic collections of the Courtauld Institute of Art, an independent college of the University of London. ----- ### "Great for organization and engaging community\!" — 5.0/5 > **Anna** | *6 September 2017* | Recommendation rating: 10.0/10 > > **Pros**: There are so many things we love about Timecounts: 1. Customer rep is amazing to work with\! She understands the needs of the user and is always open to feedback. We've felt incredibly supported and heard by her and her team. 2. We're able to store all of our volunteer information through Timecounts, including volunteer contact information, volunteer history, all of our forms, events, etc. 3. We really love how our hub came out. Timecounts made it super easy to customize it so that it could fit our brand and aesthetic. It was also very easy to set our hub up. I did it all by myself and didn't have to rely on our design team at all. 4. How easy it is to organize volunteer information. Tagging allows you to identify different skills, activities or group. For instance, we have a reception tag for volunteers who are great at the front desk. Also, the filter functionality is super helpful. 5. Assignments, Events, and Gatherings make it super easy to coordinate and schedule volunteers. This functionality has been HUGE for us. 6. Messaging also makes scheduling and coordination easy. Timecounts is still developing a lot of functionality and features, which is exciting\! They have a big vision for the future of Timecounts but this means that sometimes, things are still being built. Anytime I've felt like "if only Timecounts had this" I've been able to communicate with the customer rep and in some cases, she's been able to implement my requests. Timecounts is always working towards being better, more user-friendly, and to fit the needs of their users. I highly recommend it\! ----- ### "Timecounts" — 4.0/5 > **Brittany** | *29 August 2018* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Manages our volunteers time. It's also a great tool to communicate with volunteers. > > **Cons**: The scheduling tool doesn't quite fit our needs > > Good. ----- ### "Best platform that fits our needs" — 5.0/5 > **Candace** | *29 August 2018* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I enjoyed the look and feel of the software at first glance. Other volunteer management platforms seem like they needed to be updated. Timecounts is also easy to navigate as a volunteer coming into the system. Pricing is great, and I appreciate how helpful the team is with my seemingly countless questions. > > **Cons**: I'd like to be able to merge duplicate accounts. Right now I'd have to add emails and time served separately. The time displays day/month/year still even though I specified month/day/year. I'd like more functionality with messaging (attachments for events, for instance). > > They are responsive and actually have a plan for the future and a reasoning for why or why they won't move forward with specific things. Timecounts is constantly being updated with cool and helpful features. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/153653/timecounts?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/153653/timecounts) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data