--- description: Get information about RoutingBox price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RoutingBox Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/10048/transportation-dispatch/software) > [RoutingBox](/software/154563/routingbox) # RoutingBox Canonical: https://www.capterra.in/software/154563/routingbox Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/154563/routingbox?page=2) > RoutingBox was built by NEMT for NEMT and engineered for growth. We simplify your scheduling, dispatching, billing and so much more\! > > Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RoutingBox? Non-Emergency Medical Transportation Providers Paratransit Providers Disability Transportation Providers Special Needs Transportation Providers Etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 13 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: BiTS ## Commercial Context - **Starting Price**: $50.00 - **Pricing model**: Other - **Pricing Details**: RoutingBox offers a fleet-based, unlimited trip pricing model that does not penalize transporters for earning more business each month. To learn more about this one-of-a-kind pricing model, contact our team of NEMT experts. - **Target Audience**: 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - Customer Management - Delivery Tracking - Dispatch Management - Fuel Management Software - GPS - Mileage Tracking Software - Mobile Access - Order Management Software - Route Optimization - Routing - Scheduling Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Transportation Dispatch Software](https://www.capterra.in/directory/10048/transportation-dispatch/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.in/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Samsara](https://www.capterra.in/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 3. [Truckbase](https://www.capterra.in/software/1039506/truckbase) — 4.8/5 (68 reviews) 4. [PCS TMS](https://www.capterra.in/software/29249/express) — 4.2/5 (234 reviews) 5. [Driv.in](https://www.capterra.in/software/147906/driv-in) — 4.7/5 (114 reviews) ## Reviews ### "DOES NOT DELIVER" — 1.0/5 > **JR** | *22 October 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Nothing. Imports not working correctly. No API with SafeRide Health as promised. No accountability from Routing Box staff but they keep billing me monthly > > **Cons**: NO API with the broker we do most of our work with. Horrible training sessions with imports not working. > > 8 months of not being able to use the software. Multiple staff changes and movement of key people that are supposed to help with onboarding and implementation. ----- ### "Customer Service and deployment" — 2.0/5 > **Leslie** | *31 July 2024* | Package/Freight Delivery | Recommendation rating: 0.0/10 > > **Pros**: Mobile application seems like it would have been nice to use. > > **Cons**: customer service, lack of tangible assistance in deployment of product that is customer centered rather than product/routingbox centered. > > So far not so good. Have not been able to utilize the product. Demands on multiple trainings and then in the trainings you get basic information that is ok but asked for tangibles. Delivery of tangibles does not result in any report of progress of deployment and results in another training. Have been paying for six months and have yet to use the product. Sent emails two days ago and haven't received any response. ----- ### "Continually Improving" — 5.0/5 > **Ryan** | *11 December 2018* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Every week we see a new feature added, a new product released or optimizations made to existing services. > > **Cons**: My business would cost me alot more time and money without this software. > > Everytime I interact with the staff they are helpful and polite. I have an answer within the hour. ----- ### "Routing Box for NEMT" — 5.0/5 > **John** | *27 February 2021* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: This product has enabled us to optimize and bill our NEMT demand responsive business. We are able to dispatch and manage this portion of our operation. > > **Cons**: The customer service or tech support during the pandemic is not customer friendly. I want to be able to call and get a live person. You have to send an email to get someone to call you. This is unacceptable > > Overall, we have been very happy with the product. It is user friendly and has made managing our NEMT very easy. It is price right, too. ----- ### "Super Product" — 5.0/5 > **Brian** | *22 August 2018* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: I think this product is great because the functions and view of the trips are second to none. > > **Cons**: I really can not say anything bad.I had written a negative review awhile back and the company had listened and not only fixed the problem they stepped up the program > > The experience with Routingbox has been great.The technical side and the advancement side.When ever you send a idea they work with it. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/154563/routingbox?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/154563/routingbox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data