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description: Get information about Ideagen Quality Management price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Ideagen Quality Management Price, Features, Reviews & Ratings - Capterra India
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# Ideagen Quality Management

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> Ideagen Quality Management eliminates bureaucracy, automates and streamlines business processes to achieve standards and reg compliance
> 
> Verdict: Rated **4.5/5** by 178 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Ideagen Quality Management?

Ideagen Quality Management supports businesses in heavily regulated industries such as life sciences, manufacturing, aerospace and defense and is utilized to manage quality processes and documentation

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 178 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ideagen
- **Founded**: 1993

## Commercial Context

- **Pricing Details**: Pricing information is available on inquiry.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Archiving & Retention
- Audit Management
- Audit Planning
- Business Process Automation
- Complaint Management Software
- Compliance Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Customizable Templates
- Dashboard Software
- Document Capture
- Document Classification
- Document Coding & Control
- Document Management Software
- Document Review
- Document Storage
- Equipment Management
- Equipment Tracking
- File Sharing Software
- IT Risk Management
- Incident Management Software
- Incident Reporting
- Inspection Management
- Lifecycle Management
- Maintenance Management Software
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Nonconformance Tracking
- Quality Control
- Quality Management Software
- Reporting/Analytics
- Response Management
- Risk Assessment
- Risk Management Software
- Root Cause Analysis
- Supplier Management
- Task Management Software
- Training Management
- Vendor Management Software
- Version Control
- Workflow Configuration
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Quality Management System](https://www.capterra.in/directory/30099/quality-management/software)

## Related Categories

- [Quality Management System](https://www.capterra.in/directory/30099/quality-management/software)
- [Document Management Software](https://www.capterra.in/directory/30063/document-management/software)
- [Corrective and Preventive Action (CAPA) Software](https://www.capterra.in/directory/31343/corrective-and-preventive-action/software)
- [Risk Management System](https://www.capterra.in/directory/30665/risk-management/software)
- [Governance, Risk and Compliance (GRC)](https://www.capterra.in/directory/30656/grc/software)

## Alternatives

1. [QT9 QMS](https://www.capterra.in/software/97557/qt9-quality-management) — 4.8/5 (117 reviews)
2. [MasterControl Quality Excellence](https://www.capterra.in/software/148577/mastercontrol) — 4.5/5 (526 reviews)
3. [KAWAK](https://www.capterra.in/software/211071/kawak) — 4.6/5 (319 reviews)
4. [Qualio](https://www.capterra.in/software/134050/quality-management-software) — 4.6/5 (128 reviews)
5. [Dot Compliance](https://www.capterra.in/software/192574/dot-compliance) — 4.4/5 (76 reviews)

## Reviews

### "Solid backbone to build your QMS on" — 4.0/5

> **Rob** | *18 October 2024* | Plastics | Recommendation rating: 8.0/10
> 
> **Pros**: The system provides us enough structure to build a solid QMS on, but we can also customise it enough to work within our more unique manufacturing environment. We had a good experience recently migrating from an on-premise install to their SaaS product. The whole process was relatively smooth and happened on time and within the expected budget.
> 
> **Cons**: The main downside about moving from an on-premise install to the SaaS version was the reduction in speed. Obviously we understand that there are many factors which can affect this but I believe it should have come up in the scoping as something that could be an issue.

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### "Software great for ISO 15189 compliance" — 5.0/5

> **Heather** | *14 August 2025* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: It does everything you need to manage a laboratory following ISO 15189 standards. The CAPA module is the best I’ve seen in comparison to other software.
> 
> **Cons**: Account managers. The I have found them untrustworthy multiple times selling us unnecessary training packages, project management support and then recently we were informed with only 6 months notice that we would need to spend a huge % more to move our database to the cloud. For the nhs 6 months is not enough time to get funding. We should have had more commentary leading up to it and supported through it. Everyone country wide was quite shocked at the approach.
> 
> The software is great but not impressed with the account management strategy. When we come up with product development ideas, they are not welcomed as pathology is a small user

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### "User friendly but a little dusty" — 3.0/5

> **Verified Reviewer** | *26 August 2024* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: IdeaGen provides a consolidate platform for compliance related activities. It's web-based, so support of the application is minimal. Email communications and reminders are supportive to keep compliance up-to-date. Configurable workflows all of purpose built design to support business specific processes.
> 
> **Cons**: On the Inbox page, some of the UI organization feels old. Scaling of sections when names are longer and pages are narrower, leaves to-do items off the screen. It would benefit from some responsive design in this and other areas of the application. All dashboard links seem to push user back to Inbox page. it would be better if a user could drill down here.
> 
> For the most part it's great. It keeps track of everything the organization needs from a compliance and regulatory perspective. Document change control is good but there is some frustration about visibility into the steps at large for project managers trying to understand multi-person document approvals.

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### "Best in class Quality Management System" — 5.0/5

> **Edward** | *5 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Simply put Ideagen quality system does what it says on the tin and more. It provides a platform for total quality system management in an efficient and effective manner without any fuss. It's highly flexible and can be tailored to individual organisation needs.
> 
> **Cons**: Wrapping my head round setting up of some module functionalities takes some getting used to for my liking.
> 
> Overall experience is very positive. It has irrefutably enhanced our QMS significantly with improved structure, efficiency and effectiveness. It is also supporting our accreditation preparedness, especially the documentation, audit and CAPA modules.

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### "Ideagen Quality Management makes quality management easy" — 5.0/5

> **Mehmed Oğuz** | *21 January 2025* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: Ideagen Quality Management makes quality management quite straightforwad
> 
> **Cons**: Ideagen Quality Management must be improved in terms of user experience.

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## Links

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