---
description: Get information about Chloe price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chloe Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Chloe](/software/155386/chloe)

# Chloe

Canonical: https://www.capterra.in/software/155386/chloe

> An Artificial Intelligence system that lowers labor costs by automating customer service and sales.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Chloe?

Spanish/english speaking Companies
High customer volume
Call center departments
Financial Services 
Cable/satellite companies
E-tailers/retailers
Business mobile websites

## About the vendor

- **Company**: Sundown.ai
- **Founded**: 2014

## Commercial Context

- **Starting Price**: $50.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: pricing is determined based on number of tasks completed each month
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- CRM Software
- Knowledge Base Management
- Queue Management

## Category

- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/155386/chloe)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/155386/Chloe/> |
| en-AE | <https://www.capterra.ae/software/155386/chloe> |
| en-AU | <https://www.capterra.com.au/software/155386/chloe> |
| en-CA | <https://www.capterra.ca/software/155386/chloe> |
| en-GB | <https://www.capterra.co.uk/software/155386/chloe> |
| en-IE | <https://www.capterra.ie/software/155386/chloe> |
| en-IL | <https://www.capterra.co.il/software/155386/chloe> |
| en-IN | <https://www.capterra.in/software/155386/chloe> |
| en-NZ | <https://www.capterra.co.nz/software/155386/chloe> |
| en-SG | <https://www.capterra.com.sg/software/155386/chloe> |
| en-ZA | <https://www.capterra.co.za/software/155386/chloe> |
| fr | <https://www.capterra.fr/software/155386/chloe> |
| fr-BE | <https://fr.capterra.be/software/155386/chloe> |
| fr-CA | <https://fr.capterra.ca/software/155386/chloe> |
| fr-LU | <https://www.capterra.lu/software/155386/chloe> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Chloe","description":"*We are not a Helpdesk or CRM platform.  We are an add-on to make those platforms smarter. \n\nChloe is an Artificial Intelligence system that automates customer service and sales by answering customer inquiries and taking actions on requests. \n\nShe automatically identifies policies and actions to guide her behavior from the initial training set and has the ability to learn from new experiences that will enable her to become smarter over time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2a2388fb-373e-469f-b0ab-8787e9931e55.png","url":"https://www.capterra.in/software/155386/chloe","@id":"https://www.capterra.in/software/155386/chloe#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/155386/chloe#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Chloe?","@type":"Question","acceptedAnswer":{"text":"*We are not a Helpdesk or CRM platform.We are an add-on to make those platforms smarter. Chloe is an Artificial Intelligence system that automates customer service and sales by answering customer inquiries and taking actions on requests. She automatically identifies policies and actions to guide her behavior from the initial training set and has the ability to learn from new experiences that will enable her to become smarter over time.","@type":"Answer"}},{"name":"Who Uses Chloe?","@type":"Question","acceptedAnswer":{"text":"Spanish/english speaking CompaniesHigh customer volumeCall center departmentsFinancial Services Cable/satellite companiesE-tailers/retailersBusiness mobile websites","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/155386/chloe#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Chloe","position":3,"item":"/software/155386/chloe","@type":"ListItem"}]}]}
</script>