---
description: Get information about SPS Commerce price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: SPS Commerce Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Electronic Data Interchange (EDI) Software](/directory/30550/edi/software) > [SPS Commerce](/software/155593/sps-commerce)

# SPS Commerce

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> SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships.
> 
> Verdict: Rated **4.2/5** by 494 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SPS Commerce?

Fulfillment is designed for suppliers and 3PLs who sell through the retail industry. We enable your business to connect to our network and exchange information across your systems and partners.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 494 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SPS Commerce
- **Location**: Minneapolis, US
- **Founded**: 1987

## Commercial Context

- **Starting Price**: $20.00
- **Pricing Details**: Contact SPS Commerce for detailed pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, Spanish, Traditional Chinese
- **Available Countries**: Australia, Canada, China, New Zealand, United States

## Features

- Alerts/Notifications
- Archiving & Retention
- Database Support
- Exceptions Management
- Order Fulfillment software
- Order Management Software
- Order Tracking
- Reporting/Analytics
- Returns Management
- Shipping Management
- Supplier Management
- Third-Party Integrations
- eCommerce Management

## Integrations (44 total)

- 3PL Warehouse Manager
- Acctivate Inventory Management
- Acumatica Cloud ERP
- ApparelMagic
- Aptean Food & Beverage ERP JustFood Edition
- BigCommerce
- Brightpearl
- Dynamics 365
- Dynamics 365 Business Central
- Extensiv Order Management
- Fishbowl
- Infor CloudSuite Industrial
- JD Edwards EnterpriseOne
- Jcurve ERP
- Katana Cloud Inventory

... and 29 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Electronic Data Interchange (EDI) Software](https://www.capterra.in/directory/30550/edi/software)

## Related Categories

- [Electronic Data Interchange (EDI) Software](https://www.capterra.in/directory/30550/edi/software)
- [Order Fulfillment software](https://www.capterra.in/directory/32618/order-fulfillment/software)
- [Order Management System](https://www.capterra.in/directory/30225/order-management/software)
- [Product Information Management (PIM) Systems](https://www.capterra.in/directory/30925/pim/software)
- [Dropshipping Software](https://www.capterra.in/directory/31819/dropshipping/software)

## Alternatives

1. [Infocon Systems WebEDI](https://www.capterra.in/software/163009/infocon-systems) — 4.8/5 (39 reviews)
2. [TrueCommerce EDI Solutions](https://www.capterra.in/software/122910/truecommerce-edi-solutions) — 4.3/5 (535 reviews)
3. [KhooCommerce](https://www.capterra.in/software/207061/khoocommerce) — 4.8/5 (23 reviews)
4. [Pro\_EDI Translator](https://www.capterra.in/software/92426/pro-edi-translator) — 4.8/5 (43 reviews)
5. [1 EDI Source](https://www.capterra.in/software/92420/edi-hq) — 4.6/5 (81 reviews)

## Reviews

### "Great company with great people" — 5.0/5

> **Helen** | *12 September 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: The people we work with and their responsiveness to our needs. \[sensitive content hidden\] are the greatest. It is so nice to have American based help instead of foreign call centers.
> 
> **Cons**: Pricing, but on the other hand you get what you pay for in the long run.
> 
> We really enjoy the fact that they share knowledge and help educate us on any aspect of EDI we may have a question on. We have a great partnership with them.

-----

### "Powerful automation if your company embraces the learning curve" — 4.0/5

> **Verified Reviewer** | *29 March 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Managing orders, invoices, and documents in one place makes workflows much more efficient and reduces manual work significantly. The automation and integrations with other systems are a big advantage, especially when handling high volumes or working with multiple partners.
> 
> **Cons**: That said, what I don’t like is that it can be complex and not very intuitive at the beginning. There’s definitely a learning curve, and troubleshooting errors isn’t always straightforward without technical knowledge. The price is probably the biggest downside, specially for small businesses.
> 
> Overall, SPS Commerce is a great solution that excels in automation, integration, and operational efficiency.

-----

### "force customer to pay for services that has not launched" — 1.0/5

> **Jack** | *15 October 2024* | Wholesale | Recommendation rating: 0.0/10
> 
> **Pros**: Salesmen knows how to fool around with customers and let them purchase more useless services.
> 
> **Cons**: They force you pay for the trading partners that no business with SPS
> 
> 07/02/2024, \[sensitive content hidden\] reached out to me and suggested that I synchronize SPS with Quickbooks so that I can save time to submit invoices to Key Foods. &#10;&#10;08/21/2024, We signed the project agreement on  &#10;&#10;08/29/2024, \[sensitive content hidden\] started to discuss with me about how to synchronize SPS with QBs. &#10;&#10;Unfortunately, as of today 10/15/2024, \[sensitive content hidden\] has not finished the project yet. We still manually submit the Key Food invoices via SPS. &#10;&#10;There are two things I need your help with: &#10;&#10;1. I have requested to remove Associated Supermarket Group (one of the trading partners) from the invoices. ASG did not want to use the SPS system.&#10;     \[sensitive content hidden\] told me that he could not remove it since it was part of the "deal". &#10;     If the trading partner does not want to use SPS, I can't force him to buy your services. SYS should remove the charge from day one. &#10;&#10;2. The Automation project has not successfully launched, SPS has charged me since I signed the agreement. &#10;     If the automation takes 10 years to launch,  should I pay for this service that I have never used for 10 years?

-----

### "Improve order processing efficiency for great value" — 5.0/5

> **Albert** | *13 January 2026* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy portal to use and allows the end user to learn a lot about EDI and X12 communication.  Customer support is friendly and effective, allows us to process many orders over the course of a week without individual manual effort.  This makes speed and efficiency improvements to our internal processes.
> 
> **Cons**: Can be difficult to onboard new customers if the X12 format and required documents is a different transaction set than we are used to.

-----

### "RDS Manufacturing Inc" — 5.0/5

> **Denise** | *12 September 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: The friendly user interface. The quick response with questions and the chat feature.
> 
> **Cons**: The only issue is forms changing and maybe not letting us know.
> 
> We have had a very good experience with SPS. We have used them for over 10 years and have never had any serious issues.

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## Links

- [View on Capterra](https://www.capterra.in/software/155593/sps-commerce)

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| de-CH | <https://www.capterra.ch/software/155593/sps-commerce> |
| en | <https://www.capterra.com/p/155593/SPS-Commerce/> |
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| nl-BE | <https://www.capterra.be/software/155593/sps-commerce> |

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