--- description: Get information about SPS Commerce price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SPS Commerce Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Electronic Data Interchange (EDI) Software](/directory/30550/edi/software) > [SPS Commerce](/software/155593/sps-commerce) # SPS Commerce Canonical: https://www.capterra.in/software/155593/sps-commerce Page: 1 / 22\ Next: [Next page](https://www.capterra.in/software/155593/sps-commerce?page=2) > SPS Commerce goes beyond EDI technology to take the complexity, cost, and risk out of managing trading partner relationships. > > Verdict: Rated **4.2/5** by 527 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SPS Commerce? Fulfillment is designed for suppliers and 3PLs who sell through the retail industry. We enable your business to connect to our network and exchange information across your systems and partners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 527 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SPS Commerce - **Location**: Minneapolis, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: $20.00 - **Pricing Details**: Contact SPS Commerce for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Spanish, Traditional Chinese - **Available Countries**: Australia, Canada, China, New Zealand, United States ## Features - Alerts/Notifications - Archiving & Retention - Database Support - Exceptions Management - Order Fulfillment software - Order Management Software - Order Tracking - Reporting/Analytics - Returns Management - Shipping Management - Supplier Management - Third-Party Integrations - eCommerce Management ## Integrations (44 total) - 3PL Warehouse Manager - Acctivate Inventory Management - Acumatica Cloud ERP - ApparelMagic - Aptean Food & Beverage ERP JustFood Edition - BigCommerce - Brightpearl - Dynamics 365 - Dynamics 365 Business Central - Extensiv Order Management - Fishbowl - Infor CloudSuite Industrial - JD Edwards EnterpriseOne - Jcurve ERP - Katana Cloud Inventory ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Data Interchange (EDI) Software](https://www.capterra.in/directory/30550/edi/software) ## Related Categories - [Electronic Data Interchange (EDI) Software](https://www.capterra.in/directory/30550/edi/software) - [Retail Execution](https://www.capterra.in/directory/34415/retail-execution/software) - [Order Fulfillment software](https://www.capterra.in/directory/32618/order-fulfillment/software) - [Order Management System](https://www.capterra.in/directory/30225/order-management/software) - [Product Information Management (PIM) Systems](https://www.capterra.in/directory/30925/pim/software) ## Alternatives 1. [Infocon Systems WebEDI](https://www.capterra.in/software/163009/infocon-systems) — 4.8/5 (39 reviews) 2. [TrueCommerce EDI Solutions](https://www.capterra.in/software/122910/truecommerce-edi-solutions) — 4.3/5 (537 reviews) 3. [1 EDI Source](https://www.capterra.in/software/92420/edi-hq) — 4.6/5 (89 reviews) 4. [KhooCommerce](https://www.capterra.in/software/207061/khoocommerce) — 4.8/5 (23 reviews) 5. [Pro\_EDI Translator](https://www.capterra.in/software/92426/pro-edi-translator) — 4.8/5 (45 reviews) ## Reviews ### "Reliable EDI Platform with Strong Order Management Capabilities" — 5.0/5 > **Nilavarasan** | *1 July 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: SPS Commerce provides a reliable EDI platform with good order management, secure data handling, and efficient transaction processing. It helps reduce manual work, improves data accuracy, and supports smoother business operations with regular updates and support. > > **Cons**: SPS Commerce is a useful platform, but the setup and integration process can sometimes be complex. Performance can be improved when handling large order volumes, and faster support response for troubleshooting would make the overall experience better. > > Our overall experience with SPS Commerce has been positive. It is a reliable EDI platform that supports secure data exchange, order management, and improved transaction visibility. While setup, integration mapping, performance, and support response time can be improved, the platform adds good value by reducing manual work and improving business process efficiency ----- ### "Efficient and Reliable EDI Solution" — 5.0/5 > **Saniya** | *22 April 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about SPS Commerce is how it makes handling orders and data much easier in daily work. The integration with different systems and marketplaces works smoothly, which saves a lot of time. It feels reliable and secure, and the customer support is helpful when needed. Overall, it really helps in keeping business operations organized. > > **Cons**: I felt that onboarding and setup can be quite slow, especially when working with new partners. Some processes are a bit complex and not very user-friendly, which makes data and order management harder than expected. At times, the system feels rigid with limited customization options. Also, customer support and issue resolution can take longer, which can affect overall efficiency. > > My overall experience with SPS Commerce has been good. It helps streamline order processing and data management, making daily operations more organized. The platform is reliable and integrates well with different systems. Although there are some challenges with setup and flexibility, it still works well for managing business tasks efficiently. ----- ### "SPS Commerce" — 5.0/5 > **Caden** | *25 June 2026* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: SPS Commerce has excellent support and implementation teams. We got a lot of help setting up a multitude of tools with them. > > **Cons**: We've had issues on multiple occasions with billing inconsistencies. We would often receive bills for things we knew we weren't meant to be billed for. > > Our organization has gotten a great number of benefits from using SPS Commerce. We've loved working with them. ----- ### "Sending out EDI transaction confirmations ended up cutting our client." — 5.0/5 > **Sandra** | *8 September 2026* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: We handle about 150 client inquiries every week, and 60 of those used to just be people checking on their order status. Since SPS Commerce started sending EDI confirmations straight through, that number dropped to maybe 35. Now I can pull exact shipment data in under 90 seconds instead of having to chase down three different people. > > **Cons**: The reporting interface takes 6 clicks just to get to the specific transaction view I need every day. Having a shortcut or a customizable dashboard would save me probably 20 minutes a week. It’s also annoying that I can't export certain fields, I have to open the full record first to get them. > > For a small security outfit like ours, this platform totally cleared up the order tracking bottleneck. I've watched our average response time drop from 8 minutes to under 4, and we only started using the thing about seven months ago. It’s worth every dollar, especially when you’re running lean and can’t really afford to bring on another rep just to answer status questions. ----- ### "SPS review" — 3.0/5 > **Caryn** | *23 June 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The SPS commerce platform is easy to navigate and utilize for business users. Fulfillment monitor is where I spend most of my time and it is easily searchable. Having SPS onboard our vendors frees up a lot of time and resources on our side. Our account team at SPS is very friendly. > > **Cons**: There seems to be a huge knowledge gap between teammates from SPS Commerce and DMEDI. We utilize both programs and it's nearly impossible to get someone from DMEDI to assist when we have an issue. I can't utilize the support chat for DMEDI issues because they don't even have logins to the program. > > The account team I work with is very nice and I appreciate their partnership. However, it seems as if something is not revenue generating for SPS, the requests are not prioritized. The lack of communication between DMEDI and SPS is very frustrating even though it is the same company. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.in/software/155593/sps-commerce?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/155593/sps-commerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data