---
description: Get information about Dynamics 365 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Dynamics 365 Price, Features, Reviews & Ratings - Capterra India
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# Dynamics 365

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> Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
> 
> Verdict: Rated **4.4/5** by 5811 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dynamics 365?

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5811 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $50.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Accounting Software
- Accounts Payable Software
- Accounts Receivable Software
- Bank Reconciliation
- Billing & Invoicing
- Collaboration Tools
- Commission Management
- Consolidation/Roll-Up
- Contact Database
- Contact Management Software
- Customer Engagement Software
- Data Connectors
- Data Visualization Software
- Dispatch Management
- Email Marketing Software
- Employee Scheduling Software
- Expense Tracking
- Financial Analysis
- Financial Reporting Software
- For Call Centers
- For Insurance Industry
- For Real Estate
- General Ledger Software
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Invoice Management
- Invoice Processing
- KPI Monitoring
- Knowledge Management Software
- Labor Forecasting
- Lead Generation Software
- Mobile Access
- Profit/Loss Statement
- Project Management Software
- Purchase Order Management
- Reporting & Statistics
- Reporting/Analytics
- Requisition Management
- Sales Pipeline Management
- Scheduling Software
- Search/Filter
- Self Service Portal
- Supplier Management
- Support Ticket Management
- Task Management Software
- Time & Expense Tracking
- Transaction Management
- Work Order Management
- Workflow Management Software

... and 38 more features

## Integrations (24 total)

- ADP Workforce Now
- Ameyo
- AskNicely
- Campaign Monitor by Marigold
- Docusign
- Five9
- Gainsight CS
- InsideView
- Lattice Engines
- LinkedIn for Business
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power BI

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Billing and Invoicing Software](https://www.capterra.in/directory/30015/billing-and-invoicing/software)

## Related Categories

- [Billing and Invoicing Software](https://www.capterra.in/directory/30015/billing-and-invoicing/software)
- [Financial Reporting Software](https://www.capterra.in/directory/30050/financial-reporting/software)
- [Fund Accounting Software](https://www.capterra.in/directory/30114/fund-accounting/software)
- [Dashboard Software](https://www.capterra.in/directory/30839/dashboard/software)
- [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1420 reviews)
4. [monday.com](https://www.capterra.in/software/147657/monday-com) — 4.6/5 (5726 reviews)
5. [Odoo](https://www.capterra.in/software/135618/odoo) — 4.2/5 (1294 reviews)

## Reviews

### "Functional Consultant" — 5.0/5

> **Nikhil** | *8 December 2024* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: Integrated all departments in one place, Finance, Purchase, Sale and Warehouse
> 
> **Cons**: Manual over-writing with code functionality
> 
> Using Dynamics 365 in our company at all levels P2P, R2R, Finance Module, Production Module, Quality Check

-----

### "Powerful and Flexible, but Requires Time and Expertise" — 4.0/5

> **Ajay** | *26 September 2024* | Human Resources Software | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety of business needs.
> 
> **Cons**: What I like least about Dynamics 365 is its steep learning curve, high customization costs, and occasional performance issues with large data sets.
> 
> My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation capabilities, though it's sometimes hindered by a steep learning curve and complex configurations.

-----

### "Techanology" — 5.0/5

> **Md Tabrez** | *15 November 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Without this, we cannot do any work in office work.
> 
> **Cons**: Sometimes the performance goes wrong, otherwise, all is good.
> 
> All are good. Like performance and tech work.

-----

### "Dynamics 365 : Best Tool For Sales & Finance" — 5.0/5

> **Dixit** | *15 September 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Very useful application to pie chart data and information import via excel and access database.
> 
> **Cons**: Application freezing issue need to add new entry every time if application freezed. Need to improve functionality with new features.
> 
> Dynamics 365 has been a valuable asset for our business. It's helped us streamline our operations, and the customer support team is knowledgeable and responsive.

-----

### "Dynamics 365" — 4.0/5

> **Shamsher** | *11 October 2024* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: Dynamics 365 has provided a comprehensive solution for all my specific business management tasks
> 
> **Cons**: Dynamic 365 dashboard not user friendly.
> 
> Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and improve customer satisfaction.

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## Links

- [View on Capterra](https://www.capterra.in/software/157279/dynamics-365)

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