--- description: Get information about RQ Retail Management price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RQ Retail Management Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Retail Management Software](/directory/20053/retail-management-systems/software) > [RQ Retail Management](/software/15866/rq) # RQ Retail Management Canonical: https://www.capterra.in/software/15866/rq Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/15866/rq?page=2) > POS + Retail Management System for specialty retailers. > > Verdict: Rated **4.3/5** by 58 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RQ Retail Management? Specialty retailers ranging from 2 - 4,000+ locations with unlimited users. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 58 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iQmetrix - **Location**: Vancouver, Canada - **Founded**: 1999 ## Commercial Context - **Starting Price**: $110.00 - **Pricing model**: Other - **Pricing Details**: Contact iQmetrix for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Barcode/Ticket Scanning - CRM Software - Customer Accounts - Discount Management - Electronic Signature - Email Marketing Software - Employee Management - Gift Card Management - Inventory Management Software - Purchase Order Management - Reporting/Analytics - Retail Inventory Management software - Returns Management - Sales Reports - eCommerce Management ## Integrations (9 total) - Arcade - Elavon - Heartland Payments+ - Intelocate - OneSource - SimpleTexting - Smart Access - Statflo - tracpoint ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) ## Related Categories - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) - [Point of Sale Software](https://www.capterra.in/directory/20052/point-of-sale/software) - [Retail POS System](https://www.capterra.in/directory/31656/retail-pos-system/software) ## Alternatives 1. [Epos Now](https://www.capterra.in/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Shopify](https://www.capterra.in/software/83891/shopify) — 4.5/5 (6667 reviews) 3. [RetailEdge](https://www.capterra.in/software/76636/retailedge) — 4.8/5 (186 reviews) 4. [PayPal](https://www.capterra.in/software/179251/paypal) — 4.6/5 (26301 reviews) 5. [Lightspeed Retail](https://www.capterra.in/software/120491/lightspeed-retail) — 4.0/5 (975 reviews) ## Reviews ### "POS - barely usable with endless headache" — 1.0/5 > **Austin** | *9 December 2024* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Reporting. I do like the custom reports and some of the other analytical details I could gather about the performance of my staff. Still, their were odd limitations in what kind of data I could gather. > > **Cons**: Almost everything. Their supposed repair module was almost unusable. Note taking and device tracking was nearly non-existent or useless when possible. Software was slow and it was too difficult to do simple things like change inventory quantities or set new prices. The credit card processing we were required to use was expensive and feature barren. Tap, for example, used to work. One day it just stopped and did not come back for over two years. Attempts to contact and get assistance with any issue were always futile. On occasion one would get a response, but the issue was never resolved. One of our stores had to be deleted and a new store created just to get a basic feature to work again and this was a solution that I had to figure out rather than getting any help from the RQ "Team". I have nothing but disdain for this company and this software. > > Awful. Over-priced, feature barren, archaic, zero technical support, documentation available was unhelpful, 0 solutions offered when experiencing problems. Stay away from this company. If you have to use this software, be prepared to figure out your issues on your own. ----- ### "RQ RETAIL MANAGEMENT" — 5.0/5 > **Rickie** | *15 May 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: USING THIS PLATFORM FOR SEVERAL YEARS VERY EASY TO USE. > > **Cons**: OCCASSIONAL ISSUES WHEN ENTERING NEW PRODUCT BARCODES INTO SYSTEM > > EASY SET UP GREAT INVOICING RETAIL INVENTORY AND REPORTS. HIGHLY RECOMEND ----- ### "Review of RQ as a whole" — 4.0/5 > **Madison** | *21 September 2023* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Easy to learn and use. Lots of different features and reports to pull. Was utilized hourly if not constantly > > **Cons**: Sometimes was slow or would crash, but could have been an issue with our computer ----- ### "RQ from iQMetrix - a brief review" — 5.0/5 > **Adam** | *7 August 2014* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The best parts of this software are perhaps not features of the software at all, but rather the support you receive from the company. In email, phone, and online message boards, iQMetrix truly responds to its users and community in a way that goes beyond any expectations. They also hold training events and summits for their community and users to network and discover, which have been instrumental in propelling our knowledge and usage of the software. The software itself is generally intuitive and easy to use. Its layout makes it very easy for anyone who is new to the program to pick up the methods and perform sales and other basic tasks with little to no training. The deeper you dig into the program, the more you realize just how comprehensive the power to control everything in the company can be through this single source. The obvious management portions are there for inventory, operations, and finance, but the real gem is the suite of reporting that is baked in to the system. While there is very little you are unable to find using the baked-in reporting, any further reporting can be augmented by exporting these reports to Excel and using your own analytics teams to dive deeper into the data. For advanced users, there is a business intelligence module that allows intermediate and experienced database users complete freedom to query their database. This provides the ultimate flexibility in building custom reports and allows for the automation and scheduling of reports. The automated reports can setup to email individuals or groups in a variety of formats. The BI module is my favorite part of the software. > > **Cons**: The main gripes I have with the software stem from the clearly underdeveloped sections. While the vast majority of the software works well, there are often very small details that could be implemented that would save vast amounts of time and energy. That being said, the competitors we've used in the past simply do not hold up well, even to the underdeveloped tools in RQ. The vast majority of the software is easy to use and intuitive. ----- ### "Con company" — 2.0/5 > **Stephanie** | *29 August 2018* | Wireless > > **Pros**: RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available. > > **Cons**: RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year\! So whatever you do, don't use this company\! They operate on criminal contract practices. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/15866/rq?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/15866/rq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data