---
description: Get information about OnSIP price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: OnSIP Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [OnSIP](/software/158706/onsip)

# OnSIP

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> Customize your VoIP communications with OnSIP’s easy-to-use solution. No Contracts Required. US-based support. Free phones for 5+ Users
> 
> Verdict: Rated **4.7/5** by 78 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OnSIP?

Customize your VoIP communications with OnSIP’s easy-to-use solution. Add features when you need. No Contracts Required. Award-winning, US-based support. Free phones for 5+ Users. Free  trial.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 78 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Junction Networks
- **Location**: New York, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: $18.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: OnSIP is offered across three pricing plans, outlined below. 

•	Unlimited: 18.95 per month per person. 
•	Basic: $49.95 per month per account + 2.9 cent per minute
•	Sayso Website Chat: Free

It also offers three add-ons, outlined below: 

•	Inbound Bridge: $1.95 + 0.5 ¢ per minute
•	On net conference suite: $19.95
•	Queues+ reporting dashboard: $14.95 per seat
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transfer
- Caller ID
- Communication Management
- Conferencing
- Contact Management Software
- Customizable Reports
- PBX
- Queue Management
- Reporting & Statistics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- Third-Party Integrations
- Virtual Extensions
- Voice Mail

## Integrations (3 total)

- HubSpot CRM
- Odoo
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)

## Related Categories

- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)
- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)
- [Cloud PBX Software](https://www.capterra.in/directory/31102/cloud-pbx/software)
- [Softphone Software](https://www.capterra.in/directory/31029/softphone/software)

## Alternatives

1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (871 reviews)
2. [800.com](https://www.capterra.in/software/208208/800-com) — 4.7/5 (333 reviews)
3. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (916 reviews)
4. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (465 reviews)
5. [RingEX](https://www.capterra.in/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews)

## Reviews

### "A Reliable, Easy-to-Use VoIP Solution with Exceptional Support" — 5.0/5

> **Keith** | *9 December 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Very Easy to Use
The interface is clean and intuitive. Daily tasks like making calls, forwarding, checking voicemail, and managing extensions are simple—even for non-technical users.

Manageable Learning Curve
While some advanced call-flow features take a little time to understand, the documentation is excellent. Once you learn the layout, everything becomes second nature.

Strong Security
Encrypted communications and solid authentication give real peace of mind. It’s clear OnSIP actively prioritizes security across the platform.

Outstanding Phone Support
Their support team is fast, friendly, and knowledgeable. You get real humans who know the system and actually fix things—no endless waiting or scripted answers.

Flexible Call Management
Auto attendants, call groups, routing options, and voicemail features work smoothly and reliably. Customizing complex call flows is straightforward.

Stable With Few Bugs
Problems are rare, and when they do appear, OnSIP is quick to resolve them and communicates clearly about fixes.

Multiple Communication Channels
Web, desktop, and mobile options all work seamlessly. Presence indicators, transfers, and messaging feel cohesive and reliable across devices.
> 
> **Cons**: Advanced Features Require Some Learning
Not a deal-breaker at all, but users who want to build detailed call flows may need a little time to get comfortable with all the options.

Occasional Minor Glitches
Nothing major—just the kind of small quirks that come with any cloud platform, and they’re usually fixed fast.
> 
> OnSIP delivers a secure, stable, user-friendly phone system backed by truly exceptional support. Even the “cons” are mild and far outweighed by the reliability and ease of use. Absolutely deserving of a full 5 stars.

-----

### "Works everyday all day long" — 5.0/5

> **Tim** | *18 December 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: It works consistently, this is critical of any communications tool. You can setup and forget and when you have need of another feature it is fairly simple to implement. If you have any trouble the tech support personnel are outstanding and patient.
> 
> **Cons**: I do have trouble at times installing the updates. They are not too frequent but I usually have to try multiple times to get an update installed.
> 
> We have been using the OnSIP product for over 10 years and have yet to outgrow its features. Very pleased with its consistent performance

-----

### "Great Customer Service/Solutions" — 5.0/5

> **Maribel** | *9 December 2025* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: Communication and learning curve. The menu is there, but the support to learn the menus and issues in the situation was excellent
> 
> **Cons**: Nothing, I believe they are in the right course in training for the issues you may have. Professional, personal, courteous, and aware of the situation. Great training.
> 
> I had so many questions, from reports to finding different issues of our own, and it was such an amazing support.

-----

### "Phone Support" — 5.0/5

> **Silvia** | *10 January 2026* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: The phone support was exceptional in my call today.  I had questions about updating the phone lines, adding an 800 number that worked immediately \& assisted me in call forwarding \& connecting my answering service to our
> 
> **Cons**: Your phone support is very knowledgeable \& I was able to speak to a person.  The phone support was able to guide me in clear English.
> 
> Great people with extensive knowledge of the phone system. It was easy to ask my questions and receive easy instructions.

-----

### "ONSIP Phones" — 4.0/5

> **Sheila** | *9 December 2025* | Financial Services Software | Recommendation rating: 7.0/10
> 
> **Pros**: It works. We've had relatively few issues with phone service, and when something has occurred or a question has come up, the customer reps have offered polite and helpful service. That means a lot.
> 
> **Cons**: While I realize the variation of internet providers plays into some issues, I would like the people who work from home to have more reliable service. The often have to log out and login again to keep their ONSIP working remotely. We also have issues with transferring calls/often needing to hang up and give it a second try.
> 
> Positive. It works. We've had relatively few issues with phone service, and when something has occurred or a question has come up, the customer reps have offered polite and helpful service. That means a lot.

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## Links

- [View on Capterra](https://www.capterra.in/software/158706/onsip)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/158706/OnSIP/> |
| en-AE | <https://www.capterra.ae/software/158706/onsip> |
| en-AU | <https://www.capterra.com.au/software/158706/onsip> |
| en-CA | <https://www.capterra.ca/software/158706/onsip> |
| en-GB | <https://www.capterra.co.uk/software/158706/onsip> |
| en-IE | <https://www.capterra.ie/software/158706/onsip> |
| en-IL | <https://www.capterra.co.il/software/158706/onsip> |
| en-IN | <https://www.capterra.in/software/158706/onsip> |
| en-NZ | <https://www.capterra.co.nz/software/158706/onsip> |
| en-SG | <https://www.capterra.com.sg/software/158706/onsip> |
| en-ZA | <https://www.capterra.co.za/software/158706/onsip> |
| fr | <https://www.capterra.fr/software/158706/onsip> |
| fr-BE | <https://fr.capterra.be/software/158706/onsip> |
| fr-CA | <https://fr.capterra.ca/software/158706/onsip> |
| fr-LU | <https://www.capterra.lu/software/158706/onsip> |

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