---
description: Get information about Outreach price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Outreach Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Sales Enablement Tool](/directory/30798/sales-enablement/software) > [Outreach](/software/159318/outreach)

# Outreach

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> Outreach helps revenue teams design, measure, and improve workflows so every rep can sell like the best rep.
> 
> Verdict: Rated **4.4/5** by 308 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Outreach?

Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 308 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Outreach
- **Location**: Seattle, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact Outreach for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- AI/Machine Learning
- Auto-Dialer
- CRM Software
- Calendar Management
- Calendar/Reminder System
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Tracking Software
- Call Transcription
- Chatbot software
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management Software
- Content Sharing
- Conversation Intelligence
- Dashboard Software
- Email Management Software
- Email Marketing Software
- Employee Coaching Tools
- Engagement Tracking
- For Sales Teams/Organizations
- Lead Capture Software
- Lead Nurturing Software
- Lead Scoring
- Lead Segmentation
- Multi-Channel Communication
- Natural Language Processing
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics Software
- Predictive Dialer Software
- Prioritization
- Process/Workflow Automation
- Recording
- Reporting/Analytics
- Sales Activity Management
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Planning
- Sales Reports
- Scheduling Software
- Search/Filter
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

... and 9 more features

## Integrations (93 total)

- 6sense
- AdRoll ABM
- Aircall
- Allegrow
- Alyce
- B2Brain
- Bearworks
- BigPicture
- BombBomb
- Chili Piper
- Clari Copilot
- CloudEagle
- Coefficient
- Cognism
- Common Room

... and 78 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software)

## Related Categories

- [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software)
- [Sales Force Automation Software](https://www.capterra.in/directory/12/sales-force-automation/software)
- [Inside Sales Software](https://www.capterra.in/directory/30680/inside-sales/software)
- [Sales Coaching Software](https://www.capterra.in/directory/31333/sales-coaching/software)
- [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Substrata Q](https://www.capterra.in/software/201748/substrata-scip) — 4.9/5 (163 reviews)
5. [Consensus](https://www.capterra.in/software/141255/consensus) — 4.9/5 (321 reviews)

## Reviews

### "Excellent software for sales teams" — 5.0/5

> **Verified Reviewer** | *16 November 2022* | Market Research Software | Recommendation rating: 6.0/10
> 
> **Pros**: Multi-touch sequences, email templates option, account management, and AI helps in pausing and adjusting email sequences, and Integrated sales dialer
> 
> **Cons**: Annual contracts and very expensive for SMBs Integrated sales dialer

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### "Outreach continues to be the category leader for sales engagement software." — 5.0/5

> **Scott** | *12 February 2026* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Outreach is the category leader for sales enablement tools. It's the best tool to use for prospecting at scale.
> 
> **Cons**: I don't have any complaints. Outreach continues to deliver on its product and overall customer support.
> 
> I've been using outreach for years across several companies for different types of GTM teams. It's the best tool for SDRs and AEs at all types of levels to do prospecting at scale.

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### "Saves Time and Boosts Productivity" — 5.0/5

> **Kevin** | *26 August 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Outreach makes sales automation simple and efficient. The platform is very intuitive, and setting up sequences is quick and straightforward. Its ease of use saves a lot of time on repetitive tasks and allows me to focus more on engaging with prospects.
> 
> **Cons**: Some features can feel a bit complex at first, and there’s a short learning curve when setting up advanced workflows. However, once you get used to it, the platform runs smoothly.
> 
> My experience with Outreach has been very positive. The platform streamlines sales engagement through automation while remaining easy to use for day-to-day tasks. It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively. Even with a small learning curve at the beginning, the benefits in efficiency and productivity are clear.

-----

### "decent for BDs who need to knowledge share" — 3.0/5

> **jess** | *14 December 2024* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: easy to understand interface with good knowledge sharing
> 
> **Cons**: complex and opaque when it comes to archiving

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### "Outreach - above the rest." — 5.0/5

> **Verified Reviewer** | *14 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Best in class product vs salesloft or clari in market - functionality, reporting and for sales dev teams this has far more to offer.
> 
> **Cons**: set up and learning curve, salesloft is a lot easier to use for just dialling/cadences having swtiched between the two.
> 
> Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are far superior.

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## Links

- [View on Capterra](https://www.capterra.in/software/159318/outreach)

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| de-CH | <https://www.capterra.ch/software/159318/outreach> |
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| pt-PT | <https://www.capterra.pt/software/159318/outreach> |

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