--- description: Get information about AuguTech price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AuguTech Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [AuguTech](/software/159721/augutech) # AuguTech Canonical: https://www.capterra.in/software/159721/augutech > AuguTech provides an award-winning comprehensive CRM and Predictive Dialing platform, proven to Increase productivity. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AuguTech? AuguTech software services many different industries, including: Healthcare, Insurance, Real Estate \& Refinancing, Lending \& Merchant Cash Advance, Banking, Home Services, Energy, Travel and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AuguTech - **Location**: Miami, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: $129.00 - **Pricing model**: Per User - **Pricing Details**: AuguTech pricing module is on a per agent, per month basis. Please contact AuguTech for detailed pricing information. - **Target Audience**: 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, Mexico, United States ## Features - Agent Interface - Auto-Dialer - Automatic Call Distribution - CRM Software - Call Center Management - Call Monitoring Software - Call Recording Software - Call Reporting - Call Routing - Call Scripting - Call Transfer - Callback Scheduling - Caller ID - Campaign Management Software - Computer Telephony Integration - Contact Management Software - Dashboard Software - IVR - Inbound Call Center - List Management - Outbound Call Center - Predictive Dialer Software - Recording - Reporting/Analytics - Voice Mail ## Integrations (24 total) - Asterisk - Balto - BroadVoice Cloud PBX - CallSource - CentrixOne - Comm-unity - Docusign - Google Calendar - HubSpot CRM - Insightly Marketing - LeadPerfection - MarketSharp - MiContact Center Business - MiVoice Business Solution - NetSuite ... and 9 more integrations ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Recording Software](https://www.capterra.in/directory/30533/call-recording/software) ## Related Categories - [Call Recording Software](https://www.capterra.in/directory/30533/call-recording/software) - [Telephony Software](https://www.capterra.in/directory/30084/telephony/software) - [Auto Dialer Software](https://www.capterra.in/directory/30999/auto-dialer/software) - [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software) - [IVR Software](https://www.capterra.in/directory/30231/ivr/software) ## Alternatives 1. [DialedIn CCaaS](https://www.capterra.in/software/29589/callcenternow) — 4.8/5 (314 reviews) 2. [JustCall](https://www.capterra.in/software/157853/justcall) — 4.1/5 (223 reviews) 3. [CloudTalk](https://www.capterra.in/software/182004/cloudtalk) — 4.4/5 (268 reviews) 4. [Squaretalk](https://www.capterra.in/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) 5. [Five9](https://www.capterra.in/software/132405/five9) — 4.2/5 (481 reviews) ## Reviews ### "Excellent small company that treats each of its customers is if they are their only client." — 5.0/5 > **Dan** | *29 August 2017* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Completely cloud-based solution that does not require any local hardware or special Internet connections (LDT1, ISDN, ect). > > **Cons**: Fairly rudimentary and basic in its design, there is no print feature for leads and that is a significant problem. When the lead button is pressed it should also prompt for a print screen to be sent to your printer so you do not lose the lead. At bare minimum, all leads should be sent into a special queue that is accessible in the administrator's portal. When a broker loses a lead it takes 30 minutes to track it down if we can find it at all. > > This software allows us to compete with much larger companies that can afford sophisticated predictive dialing systems. Our previous provider cost for the hardware and then a year for support. A lot has changed in the days of requiring LDT1 line in the long distance that goes with it. Most companies now offer a cloud-based solution which is measurably less expensive than 10 years ago. The number one benefit of this program is that it allows our brokers to be selective on who they want to do business with not beg prospects to do business with them. By being able to contact hundreds of people a day our brokers can choose from the low hanging fruit and not have to "beat up" every prospect that answer the phone. If a person is interested in our products and services, our brokers are there to talk to them. If not, the dialer find someone who is. The absolute best part of working with Augutech is access to Gareth :) - best tech support guy ever ----- ### "Stellar Customer Service\! Best Software on the MARKET\!" — 5.0/5 > **Richard** | *24 March 2017* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Integration, The IVR, Voicemail Drops > > **Cons**: The server crashes once in awhile. > > Hands down the best software and company\! I have been working with Augutech for over 5 years now. There isn't one person on their team that doesn't understand what it takes to help their clients succeed. The software is amazing. I can't even put a price on the software because the sky is the limit what you can do to have success in your business using the technology they provide. The technical support is very fast when you put a ticket in. If you have any issues with billing they are they for you every time. With confidence I refer Augutech to all my business friends. I don't know how I would run my business with out them. Great work to the Team at Augutech. ----- ### "My experience has been overall very good." — 4.0/5 > **Nelson** | *11 September 2017* | Financial Services Software | Recommendation rating: 7.0/10 > > **Pros**: Specific that it can make 400-500 dials, therefore allowing me to speak with more potential customers. > > **Cons**: Reaching a customer person is a challenge, when I call it becomes voicemail maze. However when the person is reached they are very helpful. > > Reaching more potential customers. ----- ### "A great dailing system." — 5.0/5 > **Christian** | *24 March 2017* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I can Barge and listes to my agents. > > **Cons**: It's no easy to twist the campaigns. > > I've been working using Augutech almost since three years ago, and everything works really good for me. ----- ### "Excellent Support\!" — 5.0/5 > **Orlando** | *28 March 2017* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Great service, excellent support, feature-rich software > > **Cons**: Occasionally have to reset softphone when switching computers. > > Our company had tried a few different dialers trying to find the right fit. Other dialers just weren't up to our standards. A few weeks ago we gave Augutech a shot and they have not only met our requirements, but have exceeded them. The dialer service is great, tech support is always available and helpful and my rep has been really helpful and courteous. ## Links - [View on Capterra](https://www.capterra.in/software/159721/augutech) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data