---
description: Get information about FanExam price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: FanExam Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [FanExam](/software/160045/fanexam-for-nps)

# FanExam

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> Net Promoter Score by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback.
> 
> Verdict: Rated **4.3/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FanExam?

A turn-key solution for the Net Promoter Score framework. Works perfectly on SaaS products, content sites, ecommerce stores or any other website \& installs in under 5 minutes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 10 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FanExam
- **Location**: Wageningen, Netherlands
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Netherlands

## Features

- Anonymous Feedback
- NPS Survey Structure
- Segmentation
- Third-Party Integrations

## Support Options

- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [NPS Software](https://www.capterra.in/directory/32075/nps/software)

## Alternatives

1. [Survicate](https://www.capterra.in/software/132914/survicate) — 4.6/5 (99 reviews)
2. [SurveyMonkey](https://www.capterra.in/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
3. [Screeb](https://www.capterra.in/software/1021951/screeb) — 4.5/5 (42 reviews)
4. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (945 reviews)
5. [GetFeedback](https://www.capterra.in/software/133180/getfeedback) — 4.6/5 (53 reviews)

## Reviews

### "Affordable easy to use yet comprehensive NPS Web Survey" — 5.0/5

> **Antoine** | *22 March 2018* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: FanExam integrates directly in your web site without requiring any programming skills.
Email notifications, Excel export, graphical analysis, everything you need to run NPS surveys on your site.
Support is really reactive and even better: helpful.
And it's really affordable compared to most NPS alternatives\!
> 
> **Cons**: There is not much that I don't like with Fanexam. If I really have to find something, I wish they would have more options to customize the actual survey design beyond the color and style.
> 
> Better knowledge of my customer joys and frustrations with my own product/web site.
Ability to address quickly trends of dissatisfaction.

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### "FanExam software, a great, easy and simple software\!" — 4.0/5

> **Verified Reviewer** | *19 August 2022* | Broadcast Media | Recommendation rating: 8.0/10
> 
> **Pros**: I love the simplicity of FanExam, how it integrates directly in my website without requiring any programming skills. It is nice that I was given the opportunity to test the software for free before using the paid plan. The amazing thing that user can provide feedbacks and send NPS ratings.
> 
> **Cons**: Actually, there's nothing I don't like about FanExam. But it will be nice if I could the country's my Readers' feedback is coming from.
> 
> FanExam was introduced by a colleague of mine and with it I am able to get amazing feedbacks from my readers on my blog. I have better knowledge of my Readers' expressions. Through FanExam Feedbacks, I am improving my quality to satisfy my readers.

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### "It's a simple and Easy system, however, would like more in-depth dashboards" — 3.0/5

> **Jade** | *18 June 2018* | Recommendation rating: 7.0/10
> 
> **Pros**: How Simple it is to edit and view. I like the overview section as it is very easy to read and I use to as is for reporting and can screenshot the page.
> 
> **Cons**: Great to have some optional features in regards to reporting. the export data feature is lacking and I am sure there is more information you can provide automatically.
> 
> Quick and easy NPS score

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### "I Use FanExam Net Promoter Score to get Feedbacks" — 4.0/5

> **Uchechi** | *12 April 2022* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: I  like that I was able to test the software for free before using the paid plan. The NPS also gives me feedbacks on how satisfied or not my customers finds  my product/software.
> 
> **Cons**: I don't think there is anything to not like  about FanExams
> 
> A friend introduced FanExam to me and ever since I have been able to keep track of when customers are happy about using my product  or not .This have helped improve the quality of service that I render over the past 13months.

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### "I am sure different individuals with different comprehension will be able to use FanExam" — 5.0/5

> **Goodness** | *5 March 2022* | Graphic Design Software | Recommendation rating: 9.0/10
> 
> **Pros**: I like its simplicity and the fact that  it provides really nice user feedback to my website. Users are able to send you NPS ratings and users also have the opportunity to provide feedbacks. The value of NPS ratings cannot be over emphasized . Am talking about feedbacks because they have been useful to me in making progressions
> 
> **Cons**: I actual do not have any Cons, but it will  be a nice idea to add more designs
> 
> The feedbacks have been of much value to me and I do not intend to stop using this software anytime soon

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## Links

- [View on Capterra](https://www.capterra.in/software/160045/fanexam-for-nps)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/160045/FanExam-for-NPS/> |
| en-AE | <https://www.capterra.ae/software/160045/fanexam-for-nps> |
| en-AU | <https://www.capterra.com.au/software/160045/fanexam-for-nps> |
| en-CA | <https://www.capterra.ca/software/160045/fanexam-for-nps> |
| en-GB | <https://www.capterra.co.uk/software/160045/fanexam-for-nps> |
| en-IE | <https://www.capterra.ie/software/160045/fanexam-for-nps> |
| en-IL | <https://www.capterra.co.il/software/160045/fanexam-for-nps> |
| en-IN | <https://www.capterra.in/software/160045/fanexam-for-nps> |
| en-NZ | <https://www.capterra.co.nz/software/160045/fanexam-for-nps> |
| en-SG | <https://www.capterra.com.sg/software/160045/fanexam-for-nps> |
| en-ZA | <https://www.capterra.co.za/software/160045/fanexam-for-nps> |
| nl | <https://www.capterra.nl/software/160045/fanexam-for-nps> |
| nl-BE | <https://www.capterra.be/software/160045/fanexam-for-nps> |
| pt | <https://www.capterra.com.br/software/160045/fanexam-for-nps> |
| pt-PT | <https://www.capterra.pt/software/160045/fanexam-for-nps> |

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