--- description: Get information about Owl Practice price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Owl Practice Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [Owl Practice](/software/160519/owlpractice) # Owl Practice Canonical: https://www.capterra.in/software/160519/owlpractice Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/160519/owlpractice?page=2) > Owl Practice is a comprehensive EHR and practice management solution that helps mental health practitioners grow, engage, and get paid. > > Verdict: Rated **4.3/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Owl Practice? Owl is a premier platform for mental health professionals seeking a streamlined, compliant solution to efficiently manage their practice, deliver secure virtual care, and attract and retain clients in ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 72 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Owl Practice ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Owl offers multiple pricing tiers to fit your practice needs, whether you’re a part-time practitioner, a full-time practitioner, or a group practice. Plans start at $25/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Case Management software - Case Notes - Charting - Claims Management Software - Client Management - Client Portal - Confirmations/Reminders - Document Management Software - EMR/EHR - Electronic Payments - Forms Management - HIPAA Compliant - Healthcare Compliance - Initial Assessments - Insurance Management - Invoice Management - Medical Billing Software - Medical History Records - Multi-Location - Patient Management Software - Patient Portal Software - Patient Records Management - Patient Scheduling Software - Practice Management - Program Management - Progress Notes - Progress Tracking - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Secure Messaging - Self Service Portal - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning ## Integrations (1 total) - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Physical Therapy Software](https://www.capterra.in/directory/30596/physical-therapy/software) ## Related Categories - [Physical Therapy Software](https://www.capterra.in/directory/30596/physical-therapy/software) - [Occupational Therapy Software](https://www.capterra.in/directory/30814/occupational-therapy/software) - [Applied Behavior Analysis (Aba) software](https://www.capterra.in/directory/31815/applied-behavior-analysis/software) - [Chiropractic Software](https://www.capterra.in/directory/30115/chiropractic/software) - [Patient Case Management Software](https://www.capterra.in/directory/30590/patient-case-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (843 reviews) 2. [EHR YOUR WAY](https://www.capterra.in/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 3. [SimplePractice](https://www.capterra.in/software/130710/simplepractice) — 4.6/5 (2822 reviews) 4. [Alleva](https://www.capterra.in/software/180899/alleva) — 4.5/5 (282 reviews) 5. [TheraNest](https://www.capterra.in/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews) ## Reviews ### "Non-EMDR friendly" — 2.0/5 > **Maryanne** | *8 July 2024* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: pre EMDR, I liked it fine. It had issues and was useful only with Chrome, but all my clients were able to use Chrome. > > **Cons**: as an EMDR practitioner, I have been forced to sue Zoom. I've been using OWL for a number of years, and pre-EMDR practice, I was perfectly fine with it. After I began to offer EMDR virtually, however, I was not fine with it. Simply put - I can't use OWL for EMDR sessions. when I reached out I was told it was my problem and not theirs. so, if you are an EMDR practitioner, don't bother with OWL. > > I was unpleasantly surprised when told this was my issue because my clients don't all have state-of-the-art equipment. I'd be interested in seeing any in my field who do. ----- ### "Good, but not Great" — 4.0/5 > **Madeline** | *27 March 2026* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: I like the calendar set up. It's clear, easy to understand, easy to toggle providers on and off, easy to schedule. > > **Cons**: You cannot set up anything for automatic intakes. If you send a form and they don't complete it, they don't get a reminder. If you send the form again to them as a reminder, the first link is then invalid. They cannot see forms due when they log in. And they can't see completed forms and download them themselves. These all factored into my decision to switch EHRs. The absolute worst? The form creation system has multiple choice and single choice mislabeled. So when you create your forms, you have to choose radio buttons if you want people to be able to check multiple options. When you later realize this, there is no way to simply switch the format. You have to create each question again by scratch. They enver fixed this bug in the 2 years I've been using it, despite me telling them about it multiple times. > > Overall it was functional and good. But the kinks in the system outweigh the benefits. Forms should be much more easily integrated. I shouldn't have to click into every note separately to read it (should have preview or scrolling option to see all). ----- ### "OWL EHR – Started Strong, Declined Significantly Over Time" — 2.0/5 > **Verified Reviewer** | *10 December 2025* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: OWL EHR was good in the beginning, it was seamless to submit claims, get your progress notes completed, and it was fine for basic needs. > > **Cons**: The constant "upgrades" they make without letting providers know causing issues with billing, claims and cashflow. The internal features such as supervision (signing associates notes, financial reports, client caseload reports) inefficient. Customer service is limited. > > OWL EHR was good in the beginning, but it has declined to the point where it is no longer reliable or cost-effective for a group practice. They recently made changes with their clearinghouse without notifying providers in advance, which caused a wave of rejected and denied claims. We had to spend hours updating addresses, PO Boxes, and resubmitting claims, all because of changes they never communicated. Customer service is another major issue. It often takes a couple of days to get a response, and when they do reply, the instructions are extremely basic, things any user already knows. It feels like they’re buying time while practices absorb the financial impact of their mistakes. Meanwhile, we end up manually fixing claims one by one, costing time and revenue. The reporting features are essentially useless for a group practice. There are no meaningful reports by diagnosis, by clinician caseload, or by active vs. inactive clients. You can technically pull this information, but only by downloading raw lists and manually cleaning them every single time, which completely defeats the purpose of having an EHR. The financial reports are inaccurate and unhelpful. They don’t separate actual profit from insurance denials, write-offs, rejections, or pending claims, so you never get a true picture of revenue. For a group practice, this is a major limitation. Reviewing associate notes is also inefficient—you can’t send a note back for revision inside the system. Instead, you have to email the clinician separately to request changes, which is a ridiculous workaround for something that should be built in. The workflow has become so inefficient that I now have to submit some claims through OWL, others through the Blue Shield provider portal, others through Availity for Anthem, and Optum’s provider portal for that insurance. This completely defeats the purpose of paying for an EHR with billing capabilities. They also submit only one claim per CMS-1500 form, instead of batching six claims per page. At $0.25 per sheet, this may seem small, but with 10 clinicians and 100+ clients, it becomes expensive very quickly. It also creates eligibility checks and charges you for that every time. The copay is then deleted when this happens, and I have to go one by one to charge the copay for every client. They been "working" on this fix since May 2025. Add to that the growing amount of manual work, and the cost savings of OWL disappear fast. Telehealth is another frustration, the system frequently doesn’t work, forcing us to use Zoom or Google Meet instead. The platform also requires excessive clicking for basic tasks, slowing down workflows even more. Overall, OWL might be fine for a solo provider, but for a group practice, it is not worth the time, stress, or hidden costs. We are actively looking at other options, and frankly, paying a little more for a system that actually works will end up costing far less in admin time, lost revenue, and repeated claim issues. ----- ### "Bait and Switch" — 1.0/5 > **Paul** | *27 January 2025* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: Our practice has been using OWL for many years and liked it up until recently. Thinks like video therapy, the calendar, the finance options and notes were good. > > **Cons**: Recently changes were made where certain services, like direct links to video chats were removed from the regular service and made into a 'professional' feature and the prices for the service were jacked up. I don't like this bait and switch tactic and find Owl to be unethical. > > It started well, but I find Owl's business practices unethical as they use bait and switch tactics, offering services at a lower fee and then taking them away and charging more for them by including them only in higher packages. We are not impressed. ----- ### "Best priced EHR software out there\!" — 4.0/5 > **lauren** | *27 February 2025* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: it's really affordable and the pricing is easy to understand > > **Cons**: Their forms are a little cumbersome and hard to access > > We liked it, but in the end we found something that fit our practice a little better ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/160519/owlpractice?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/160519/owlpractice) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data