--- description: Get information about Help Desk Migration price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Help Desk Migration Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Database Software](/directory/18/database-management/software) > [Help Desk Migration](/software/160609/help-desk-migration) # Help Desk Migration Canonical: https://www.capterra.in/software/160609/help-desk-migration Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/160609/help-desk-migration?page=2) > Secure, automated help desk migration for ITSM and support teams. Zero downtime, 90+ integrations, free test migration. > > Verdict: Rated **4.8/5** by 108 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Help Desk Migration? Automated, secure help desk migration with zero downtime. Move tickets, users, and knowledge base data between 90+ platforms with a free test and full data integrity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 108 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Help Desk Migration - **Founded**: 2016 ## Commercial Context - **Starting Price**: $10.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: The cost of the service varies depending on the amount of data you need to migrate. For more detailed pricing information, please contact the Help Desk Migration team. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish, Ukrainian - **Available Countries**: Albania, Andorra, Australia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 39 more ## Features - Backup and Recovery - Data Import/Export - Data Replication - Database Conversion ## Integrations (33 total) - Accelo - Atera - Autotask PSA - BoldDesk - Cayzu - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - Gorgias - Groove - HaloITSM - HaloPSA - HappyFox Help Desk - Help Scout ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Database Software](https://www.capterra.in/directory/18/database-management/software) ## Alternatives 1. [Google Cloud](https://www.capterra.in/software/170983/google-cloud-platform) — 4.7/5 (2262 reviews) 2. [Airtable](https://www.capterra.in/software/146652/airtable) — 4.6/5 (2222 reviews) 3. [MySQL](https://www.capterra.in/software/11482/mysql) — 4.6/5 (2094 reviews) 4. [Microsoft SQL Server](https://www.capterra.in/software/1417/sql-server) — 4.6/5 (1975 reviews) 5. [Oracle Database](https://www.capterra.in/software/5938/oracle-database) — 4.6/5 (471 reviews) ## Reviews ### "Reliable Database Solution" — 5.0/5 > **Annex** | *9 May 2024* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Help Desk Migration collects all the customer database, and it saves on businesses cost of executing storage. > > **Cons**: Help Desk Migration has an impressive avenue that makes data secure. ----- ### "Reserved and Reliable Data Option" — 5.0/5 > **Benson** | *17 April 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The data migration process is something that makes businesses have the right analytics. > > **Cons**: The most approachable form in making data analytics is something that brings a reliable operation. ----- ### "Migration from Oracle Cloud to Zendesk. A smooth transition." — 5.0/5 > **Gauthier** | *3 May 2018* | Sporting Goods | Recommendation rating: 9.0/10 > > **Pros**: Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. > > **Cons**: Our custom logics were not compatible with the automated import feature. This issue was handled in a timely manner and with professionalism. > > Having a smooth transition from our old CRM to our new ticketing system. Maintaining our old data accessible for our CS agents. ----- ### "This product was perfect for helping us migrate our support ticketing software\!" — 5.0/5 > **Carol** | *14 February 2020* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: The free demo allowed me to test the functionality of the migration, examine the results, tweak the settings, and retest. I did this at least 50 times and asked support a ton of questions. They were extremely fast at replying and super helpful. > > **Cons**: The only con was that during the final live migration, the tool got stuck twice on bad data, and their support (who responded quickly to help) had to do something to fix. It would be good if the tool could skip these bad records and keep going, and then spit out a report at the end of what was missed. > > We migrated from Zendesk to Hubspot for our ticketing software. ----- ### "Worked as expected" — 4.0/5 > **Daelan** | *15 November 2019* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: The migration tool worked as expected. It effectively migrated all of our Desk.com cases into ZenDesk. > > **Cons**: The software is very expensive. I don't think their price is aligned with the overall value. If it was 50% cheaper I would see much more value. They have overpriced it. > > Overall it was positive ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/160609/help-desk-migration?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/160609/help-desk-migration) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data