--- description: Get information about SpotHero price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SpotHero Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Parking Management Software](/directory/30815/parking-management/software) > [SpotHero](/software/161170/spothero) # SpotHero Canonical: https://www.capterra.in/software/161170/spothero Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/161170/spothero?page=2) > SpotHero parking reservation software lets users find, book, and pay for parking spots at garages, lots, airports, and events. > > Verdict: Rated **4.1/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SpotHero? Daily commuters, event attendees, and business professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 51 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SpotHero - **Founded**: 2011 ## Commercial Context - **Starting Price**: $0.01 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Static take rate based on each reservation booked through SpotHero platform - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Payment Processing Software - Receipt Management - Reservations Management - Ticketing Software ## Support Options - Chat ## Category - [Parking Management Software](https://www.capterra.in/directory/30815/parking-management/software) ## Alternatives 1. [SMS Valet](https://www.capterra.in/software/189003/sms-valet) — 4.8/5 (17 reviews) 2. [OpenSpace System](https://www.capterra.in/software/148848/openspace-system) (0 reviews) 3. [AutoVu](https://www.capterra.in/software/148491/autovu) — 4.0/5 (1 reviews) 4. [SimplyPermits](https://www.capterra.in/software/191763/simplypermits) (0 reviews) 5. [PARIS](https://www.capterra.in/software/140336/paris) — 1.0/5 (1 reviews) ## Reviews ### "Convenient and user friendly" — 5.0/5 > **Frank** | *9 July 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: Very easy to create an account and start using the app to make reservations. Instructions and descriptions were easy to follow. > > **Cons**: There was some confusion in communicating with the attendants about the QR code found on the app after reservation is complete. > > Overall, very good experience. Easy to use and very convenient to use for planning ahead for travel. ----- ### "RUN AWAY FROM SPOTHERO" — 1.0/5 > **Paul** | *5 July 2025* | Civic & Social Organization | Recommendation rating: 0.0/10 > > **Pros**: Beware of this terrible app. I entered my CC info to get price info, saw that it was outrageously expensive so I left. Spothero charged my card anyway and for the last two months I've been trying to get my money back but Spothero refuses to do so and submitted my CC info to my credit card as proof of me using this HORRENDOUS App. I tried a supervisor today and he was just as useless and unprofessional. IF U SEE SPOTHERO, run away > > **Cons**: Customer Service, supervisor, bogus charges, difficulty getting help, unproffesional, poorly trained personnel > > Absolutely a nightmare. Do not use this bogus app. I'm still trying to get my money back but Spothero refuses to do the right thing ----- ### "My "go-to" app when searching for parking" — 5.0/5 > **Richard** | *22 January 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: SpotHero makes it extremely easy to find parking in major cities. The app does a great job providing options and I appreciate that usually the time is extended automatically to allow for more flexibility. Easy to use and extremely efficient. > > **Cons**: On a few occasions, I've been confronted with a full lot despite my use of SpotHero. It feels as though the "reservation" through SpotHero should take precedence, but that's not always the case. Getting refunded in those situations has been relatively easy. > > SpotHero makes it extremely easy to find parking in major cities. The app does a great job providing options, and I appreciate that the time is usually extended automatically to allow for more flexibility. It's easy to use and extremely efficient. It's my "go-to" when visiting Boston, New York, and other major cities. ----- ### "Find another option" — 1.0/5 > **Alan** | *16 October 2025* | Accounting Software | Recommendation rating: 1.0/10 > > **Pros**: Finds a variety of parking spots with some in convenient locations to wherever you are staying in the city > > **Cons**: They tow your vehicle. Also, It can be complicated to figure out how to gain access if it is inside a garage. > > We had a valid reservation with SpotHero but managed to make a simple entry error for the plate. No validation against your profile just "poof" your vehicle is gone. Four hours, towing fee, Lyft fee later we recovered it. They refused compensation. Don't let this happen to you, use another method to find parking. ----- ### "Utterly unreliable" — 1.0/5 > **Robo** | *9 January 2025* | Accounting Software | Recommendation rating: 0.0/10 > > **Pros**: The fact that I will never use them again > > **Cons**: Everything else; it was thoroughly bad af > > Utterly unreliable. I paid in advance (including an oversize fee) for 3 different garages in New York City, to support a weekend trip my family was making. Each of the 3 garages were specifically listed by Spothero as supporting oversize vehicles up to certain dimensions. (And again, I paid Spothero in advance and received email confirmation: not just for the spot, but for the oversize fee.) Upon arrival, 2 of the garages told me they could not accommodate me at all. And the 3rd insisted that I pay an extra fee on the spot, basically saying “too bad about Spothero; you’re paying us too, and if you don’t like it, move on”. Spothero’s telephone support was “super”; they promised me “credit” and asked me to find another garage… which was impossible. (I ended up finding street parking.) The “credit” never materialized. I followed up twice during the subsequent weeks. Finally, almost 3 weeks later, I got an infuriating response chiding me for not being aware that some garages charge oversize fees in addition to the booking fee. Well, no duh, that’s why I paid it in advance on Spothero (and have receipts from Spothero that says so.) Who needs this aggravation. AVOID SPOTHERO: a complete waste of time and money. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/161170/spothero?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/161170/spothero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data