---
description: Get information about Critizr price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Critizr Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Critizr](/software/162653/critizr)

# Critizr

Canonical: https://www.capterra.in/software/162653/critizr

> Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Critizr?

Midsize, Large Enterprises

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Critizr
- **Location**: London, UK
- **Founded**: 2012

## Commercial Context

- **Starting Price**: $0.01
- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Critizr for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German
- **Available Countries**: United Kingdom, United States

## Features

- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Customizable Questions
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Email Management Software
- Email Marketing Software
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Offline Response Collection
- Question Branching
- Question Library
- Reporting/Analytics
- SMS Messaging
- Sentiment Analysis
- Skip Logic
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Trend Analysis
- URL Customization

## Integrations (2 total)

- Salesforce Sales Cloud
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)

## Related Categories

- [Survey Tools](https://www.capterra.in/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.in/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.capterra.in/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [Survicate](https://www.capterra.in/software/132914/survicate) — 4.6/5 (99 reviews)
5. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (945 reviews)

## Reviews

### "Critizr - avis" — 3.0/5

> **Florent** | *7 December 2022* | Telecommunications | Recommendation rating: 6.0/10
> 
> **Pros**: Critizr est un outil de création et d'analyse de sondage très pratique, il peut envoyer des sondages via des mails. Je vois l'aspect pratique car on peut aussi répondre à un sondage avec nos téléphones donc c'est sympa.
> 
> **Cons**: Le design manque un peu je trouve, le logiciel pourrait être amélioré.

## Links

- [View on Capterra](https://www.capterra.in/software/162653/critizr)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/162653/critizr> |
| de-AT | <https://www.capterra.at/software/162653/critizr> |
| de-CH | <https://www.capterra.ch/software/162653/critizr> |
| en | <https://www.capterra.com/p/162653/Critizr/> |
| en-AE | <https://www.capterra.ae/software/162653/critizr> |
| en-AU | <https://www.capterra.com.au/software/162653/critizr> |
| en-CA | <https://www.capterra.ca/software/162653/critizr> |
| en-GB | <https://www.capterra.co.uk/software/162653/critizr> |
| en-IE | <https://www.capterra.ie/software/162653/critizr> |
| en-IL | <https://www.capterra.co.il/software/162653/critizr> |
| en-IN | <https://www.capterra.in/software/162653/critizr> |
| en-NZ | <https://www.capterra.co.nz/software/162653/critizr> |
| en-SG | <https://www.capterra.com.sg/software/162653/critizr> |
| en-ZA | <https://www.capterra.co.za/software/162653/critizr> |
| fr | <https://www.capterra.fr/software/162653/critizr> |
| fr-BE | <https://fr.capterra.be/software/162653/critizr> |
| fr-CA | <https://fr.capterra.ca/software/162653/critizr> |
| fr-LU | <https://www.capterra.lu/software/162653/critizr> |
| nl | <https://www.capterra.nl/software/162653/critizr> |
| nl-BE | <https://www.capterra.be/software/162653/critizr> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Critizr","description":"Critizr is a technology company that uses customer feedback to help companies build better customer experiences.\nThe online feedback management platform Critizr for Business is used by most of the biggest stores in France such as Carrefour, Credit Mutuel, Havas Voyages, Nocibe, Galeries Lafayette or  Flunch.\nAs Critizr is a trusted third-party for consumers thanks to us stores can shine a light and spread their customers feedback, thats authenticity and reliability has been guaranteed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd3e9ac0-1c24-4b27-9f0c-649a3bb2ae4a.png","url":"https://www.capterra.in/software/162653/critizr","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/162653/critizr#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":1},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/162653/critizr#faqs","mainEntity":[{"name":"What Is Critizr?","@type":"Question","acceptedAnswer":{"text":"Critizr is a technology company that uses customer feedback to help companies build better customer experiences.The online feedback management platform Critizr for Business is used by most of the biggest stores in France such as Carrefour, Credit Mutuel, Havas Voyages, Nocibe, Galeries Lafayette orFlunch.As Critizr is a trusted third-party for consumers thanks to us stores can shine a light and spread their customers feedback, thats authenticity and reliability has been guaranteed.","@type":"Answer"}},{"name":"Who Uses Critizr?","@type":"Question","acceptedAnswer":{"text":"Midsize, Large Enterprises","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Tools","position":2,"item":"/directory/30092/survey/software","@type":"ListItem"},{"name":"Critizr","position":3,"item":"/software/162653/critizr","@type":"ListItem"}],"@id":"https://www.capterra.in/software/162653/critizr#breadcrumblist"}]}
</script>