--- description: Get information about CAKE Guest Manager price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CAKE Guest Manager Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [CAKE Guest Manager](/software/162819/mad-mobile-guest-manager) # CAKE Guest Manager Canonical: https://www.capterra.in/software/162819/mad-mobile-guest-manager Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/162819/mad-mobile-guest-manager?page=2) > Restaurant waitlist, reservation, and table management system to help you eliminate walkaways and seat up to 7% more guests. > > Verdict: Rated **4.8/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CAKE Guest Manager? Restaurants that want to improve how they manage their waitlist, while enhancing their table management and optimizing their reservation process. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 19 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mad Mobile ## Commercial Context - **Starting Price**: $79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing starts from $69 per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Customer Database - Kitchen/Menu Management - Online Booking - Point of Sale (POS) - Prioritization - Public Waitlist - Reminders - Reporting & Statistics - Reservations Management - Self Check-In/Check-Out - Table Management - Waiting Time Tracking - Waitlist Status Tracking ## Integrations (11 total) - 7shifts - CAKE - CheddrSuite - DoorDash for Merchants - FreedomPay - Paytronix - QuickBooks Online Advanced - Restaurant365 - Spendgo - Worldpay for Enterprise - Xero ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.capterra.in/directory/20026/restaurant-management/software) ## Related Categories - [Restaurant Management Software](https://www.capterra.in/directory/20026/restaurant-management/software) - [Waitlist Software](https://www.capterra.in/directory/31495/waitlist/software) ## Alternatives 1. [Restroworks](https://www.capterra.in/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [KickFin](https://www.capterra.in/software/217029/kickfin) — 4.9/5 (117 reviews) 3. [Genius](https://www.capterra.in/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews) 4. [Now Book It](https://www.capterra.in/software/220182/now-book-it) — 4.9/5 (57 reviews) 5. [Snappy POS](https://www.capterra.in/software/1025131/snappy) — 4.9/5 (18 reviews) ## Reviews ### "It's been great\!" — 5.0/5 > **robert** | *22 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Very reliable. It hasn't crashed in a year and a half. It keeps track of guests information to run advertising campaigns. > > **Cons**: I wish it would work on android systems. It would also be nice if the pos system would update the guest management system ie. When the server prints the check it shows on guest management system or when the check is paid it updates. > > Tracking guests information and the frequency of which they dine with us. ----- ### "Guest manager makes utilizing your tables simple and easy." — 5.0/5 > **Sue Ann** | *21 June 2018* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs. > > **Cons**: That you have to manually clear out tables after someone checks out. When tables check out, I would Like for the table on the floor map to clear. It did, but after the latest update it does not. > > Having online reservations is a huge plus in my establishment. We have long waits on the weekend and this allows my customers to put their name on the lists with ease and without having to make a phone call and tying up our lines. ----- ### "Deployment = Nightmare" — 2.0/5 > **Cody** | *23 April 2021* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Ease of use, inexpensive. This form would like me to list more pros however there are none. > > **Cons**: Apple Store only, no web portal floorplan management, customer support, average call handling time 45 minutes to weeks. > > Platform itself is decent and operable besides requiring Apple products for usage. Customer support, onboarding errors, representative responses are the worst out of any vendor I have personally ever experienced. ----- ### "Guest Manager has added the best options for our customers to dine with us." — 5.0/5 > **Chad** | *14 June 2018* | Recommendation rating: 9.0/10 > > **Pros**: It provides all the functions we need to operate efficiently. The flexibility of the program is quite nice. > > **Cons**: We would like to be able to view historical data from prior days through the app. It would also be nice to correct mistaken entries to provide more accurate numbers. Being able to look up customer data from the app would also be nice. This would be aside from when a reservation is made. > > We retain more customers by giving them the flexibility to leave the premises while they wait. It allows regular customers to make reservations during the busy tourist season so they can still dine with us. ----- ### "Perfect" — 5.0/5 > **Christine** | *27 June 2018* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Fast ...easy ... Perfect Love that I could send my guests info about directions, parking, etc... I would recommend to every bussiness that seats guests > > **Cons**: Disconnects some times There is really no negativity with cake guest management at all ..sorry we love it so much. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/162819/mad-mobile-guest-manager?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/162819/mad-mobile-guest-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data