15 years of helping Indian businesses
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What Is GoTo Webinar?

GoTo Webinar is trusted by more customers than any other online webinar solution and powers millions of webinars each year. Whether you use webinars for marketing, training, or corporate communications, GoTo Webinar puts the fun back into webinars with reliable technology that’s super simple to use. Get the features, integrations and analytics you need to engage your audience and make personal connections that drive your business.

Who Uses GoTo Webinar?

Anyone trying to engage their audience or employees through presentation.

GoTo Webinar Software - GoToWebinar analytics
GoTo Webinar Software - GoTo Webinar Platform
GoTo Webinar Software - GoToWebinar scheduling
GoTo Webinar Software - GoToWebinar video library
GoTo Webinar Software - GoToWebinar screen sharing

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GoTo Webinar Reviews for Indian Users

Average score

Overall
4.5
Ease of Use
4.4
Customer Service Software
4.3
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Peace
Peace
Voice Coach in Nigeria
Verified LinkedIn User
Music, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

GoTo webinar app review

5.0 last year

Comments: The on-demand feature was everything for me as it increased my reach, boosted my ROI as I've been able to convert my live webinars into contents that are reusable.I enjoyed the experience, it was worth the money.

Pros:

The download and setting up was quite easy.The interface is amazing. There was not much lagging. The customer service was very responsive. Registration customization was easy and I like the features. The audio and video quality was good. I also love the on-demand feature, it increased my reach and ROI.

Cons:

The basic version didn't have everything I needed,like more participants. The premium is a little high, you know. Without a very strong internet connection, it would lag and with bad webinar performance. The interface can still be worked on. Integration with eventzilla was quite easy.

Derrick
President in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Industry leading webinar hosting service with best-in-class features for nearly all webinar function

5.0 9 months ago

Comments: Excellent! We used GtW for years with great success. We had slightly improved registration/attendee ratios than alternative solutions.

Pros:

The event management system worked really well. The handling of event registration and follow-up emails was great! GtW also integrated well with Pardot/HubSpot to capture registrants' contact info. GtW continued to improve over the last decade through multiple acquisitions.

Cons:

There were two features in particular that I wanted but maybe didn't make sense for GtW's product. #1 - Host webcam video feeds overlapping shared screen. I wanted to have the option for hosts' video boxes to overlay the main GtW presentation screen instead of sectioned off in a separate frame. I wanted the option for the webcam video to be combined with the main presentation screen for reuse on youtube and other video-sharing services.#2 - Ability to simultaneously live-stream to Youtube and other video-sharing platforms (e.g. Facebook, Twitter, Linkedin)

Al
Infrastructure Systems Analyst in Canada
Information Technology & Services, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Useful features such as

5.0 last month New

Pros:

We were testing this as an alternative to what we were currently using to remotely support customers to set up their hardware and one very useful feature was sharing their phone camera so we can see what the customer is seeing. This helped tremendously to troubleshoot remotely.

Cons:

A lot of the features are useful in their own use case and we did not see anything that we did not like.

David
Full-Stack Developer in US
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Horrible Company, Stay Far Away

1.0 3 years ago

Comments: It was fine for years until they tried to bill us for something we never agreed to and we had to work with support which is one of the worst I have ever encountered.

Pros:

Several years ago this was one of the first and best solutions for holding webinars. It still does the job OK and the participant list is well organized. It also allows some branding customization.

Cons:

Many more technical issues come up with participants compared to Zoom. Getting connected and audio setup seem to depend a lot of the client system. Also at this point the UI is comparatively much less intuitive and has fewer features than the competition. The WORST part is that we found out the company is highly unethical. We were customers for years and when the pandemic hit they sent out an email to all their customers that to help out they would add an additional hosting seat free for a year. We accepted only to find out later they decided to lock everyone who accepted into a year long contract that was never free as promised for the second seat and essentially bill everyone some $800. So their pretense of helping was just a cash grab to take advantage of people during a crisis. It took months of calls and emails being bounced around through their non existent support to solve this. Stay far away!

Erika
Erika
Digital Product Manager in US
Verified LinkedIn User
Publishing, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great product but way too expensive

4.0 4 months ago

Pros:

I likd the ease of use and the features of GoTo Webinar, especially the dashboard that you get when you start conferences with the chat. I was the admin who helped choose this product for my company to use, but it ended up being too expensive when compared to similar products.

Cons:

The expense was too much for us to continue with this product.