---
description: Get information about OneSignal price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: OneSignal Price, Features, Reviews & Ratings - Capterra India
---

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# OneSignal

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> OneSignal is a customer engagement solution offering email, mobile \&amp; web push notifications, in-app messaging, and SMS.
> 
> Verdict: Rated **4.7/5** by 106 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OneSignal?

OneSignal empowers over 2M users at mobile-first companies of all sizes to drive retention and revenue growth through a modern omnichannel customer engagement platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 106 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OneSignal
- **Location**: Mountain View, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $9.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: OneSignal offers a free plan with limited features, after which paid plans start at $9/month and scale based on the channel usage.&#10;&#10;Free: Includes 1 Journey (with 2 steps), 6 Segments, and 2 Data Tags.&#10;&#10;Growth (from $9/month) - Includes  3 Journeys (with 6 steps, 10 Segments, and 10 Data Tags.&#10;&#10;Pro: Custom annual plan - includes 20 Journeys (with 50 steps), 20 Segments and 100 Data Tags.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Canada, China, Croatia and 86 more

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- App Notifications
- CAN-SPAM Compliance
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Communication Management
- Contact Management Software
- Conversion Tracking
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Drip Campaigns
- Email Management Software
- Email Marketing Software
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Interaction Tracking
- Marketing Automation Software
- Mass Texting
- Message Personalization
- Mobile Optimization
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Personalization Software
- Push Notifications Software
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Notifications
- Scheduled Messaging
- Segmentation
- Subscriber Management
- Template Management
- Third-Party Integrations
- Visual Analytics
- WYSIWYG Editor
- Web Notifications
- Workflow Management Software

## Integrations (13 total)

- Adobe Analytics
- Amplitude
- Blueshift
- Bubble
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- Microsoft Visual Studio
- Mixpanel
- Segment
- Shopify
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Push Notifications Software](https://www.capterra.in/directory/30969/push-notifications/software)
- [SMS Marketing Software](https://www.capterra.in/directory/30842/sms-marketing/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Alternatives

1. [Braze](https://www.capterra.in/software/155423/appboy) — 4.7/5 (168 reviews)
2. [Xtremepush](https://www.capterra.in/software/151231/xtremepush) — 4.5/5 (55 reviews)
3. [CleverTap](https://www.capterra.in/software/155737/clevertap) — 4.4/5 (59 reviews)
4. [Customer.io](https://www.capterra.in/software/174023/customer-io) — 4.7/5 (87 reviews)
5. [SendPulse](https://www.capterra.in/software/146369/sendpulse) — 4.6/5 (773 reviews)

## Reviews

### "OneSignal for android, ios and web applications ( Push Notifications )" — 5.0/5

> **Anonymous User** | *15 July 2024* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: I was able to control the Push Notifications for my web and mobile apps with OneSignal. It shows me the realtime updates and help me keeping my customers engaged with target devices. The ease of integration with push notifications is quite easy to implement.
> 
> **Cons**: With onesignal everything is fine for me However, If i want to send push notification to specifics users this is not possible with onesignal also if they could provide support of webhook applications it would be more fun :)

-----

### "OneSignal Product Review 2024" — 5.0/5

> **Zeeshan** | *1 February 2024* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of implementation and use. Their documentation is robust, well written, and very easy to understand, and on top of that they have video tutorials on YouTube.&#10;&#10;They also have amazing support\! I have only needed help from them once, while trying to use push notifications to update a Live Activity in iOS. I contacted them via their online chat system and got a very quick response. They stayed engaged until I had things working on my end. Brit in particular was super helpful\!&#10;&#10;I can't recommend them strongly enough.
> 
> **Cons**: Absolutly nothing. There is no downside to using this service.
> 
> OneSignal's standout feature are journeys, which enable users to create highly personalized and automated communication flows. These journeys help optimize every step of our communication funnel by allowing us to target specific segments of our audience with tailored messages at the right time. From onboarding new users to re-engaging dormant ones, OneSignal's journeys empower us to deliver timely and relevant notifications, leading to improved user engagement and conversion rates.

-----

### "Push notification central" — 5.0/5

> **Tomás** | *2 June 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I found One Signal to be the best option for getting started with push notifications. They provide an excellent, documented SDK for almost any programming language and platform where your project is running. New features were always in place to provide more functionality, and any adjustments needed during the setup process were both easy and valuable.
> 
> **Cons**: For Latin American markets, using WhatsApp is necessary when communicating with your clients. It is a very competitive channel, and the users are often more oriented to be notified and contacted regarding sales and promotions through this channel. This integration is not easy to use in One Singal, even thought they are working to keep up with the competition.
> 
> Excellent; I would recommend that any developer considering using and integrating web, mobile, SMS, or email notifications in their projects look at this platform. You would certainly have your preferred environment covered by their SDK, and the flexibility of the pricing makes it a no-brainer.

-----

### "Multi-channel Messaging Program of 2025: OneSignal" — 4.0/5

> **Andrew** | *17 April 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: OneSignal is a reliable customer engagement platform that support in-app messages, push notifications and SMS in one central repository.
> 
> **Cons**: I slightly dislike that OneSignal free tier allocates less advanced customer engagement features compared to paid plans.

-----

### "Robust Tool for Enhancing Cross-channel Campaigns" — 5.0/5

> **Joy** | *28 April 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: OneSignal makes it easy to reach customers through mobile and web applications that get enhanced via push notifications, live chat, SMS and social media messaging.
> 
> **Cons**: Ever since I implemented OneSignal, I have never failed to accomplish my customer engagement needs.

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