---
description: Get information about Swoop price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Swoop Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Towing Software](/directory/30614/towing/software) > [Swoop](/software/163646/swoop)

# Swoop

Canonical: https://www.capterra.in/software/163646/swoop

> Software to manage your towing business. Go paperless, provide amazing customer experience, and reduce administrative costs.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Swoop?

A company looking to modernize their business. Ideally, someone who's trying go paperless and find a complete digital solution and who focuses on high volume club calls or cash call customers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 3.7/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: SwoopMe
- **Founded**: 2014

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: It is also available at $89/mo and $189/mo with additional features.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Chat/Messaging
- Client Management
- Fleet Management Software
- Fuel Management Software
- GPS
- Routing

## Support Options

- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Towing Software](https://www.capterra.in/directory/30614/towing/software)

## Related Categories

- [Towing Software](https://www.capterra.in/directory/30614/towing/software)
- [Transportation Dispatch Software](https://www.capterra.in/directory/10048/transportation-dispatch/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.in/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Samsara](https://www.capterra.in/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews)
3. [Truckbase](https://www.capterra.in/software/1039506/truckbase) — 4.8/5 (68 reviews)
4. [PCS TMS](https://www.capterra.in/software/29249/express) — 4.2/5 (234 reviews)
5. [Driv.in](https://www.capterra.in/software/147906/driv-in) — 4.7/5 (114 reviews)

## Reviews

### "Outstanding customer service\!" — 5.0/5

> **William** | *7 July 2017* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly and super easy to use. This was a difficult transition for our staff to leave the old company but once they spent a few minutes acclimating to the new software they loved it.
> 
> Reduction of call handle time. No need to be on the phones typing info in any longer. This software is so easy to use we train live instead of spending time side jacking.

-----

### "Swoop Towing" — 4.0/5

> **Amanda** | *17 July 2021* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: I like how easy it is to complete the invoicing and submitting it. It's also easy for drivers to use and learn. Agero streamlined with Swoop when they merged, and it's been trickyat times to operate.
> 
> **Cons**: I do not like that there is no notifications on the app like there is on the desktop dashboard. Swoop requires phone calls for anything, which almost makes the online cancel and GOA options moot points. There is no option to communicate back and forth on the assignments, and updating items are very hard because some things will not update.
> 
> We've chosen not to use as our main platform because it would be more difficult to use than Beacon.

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### "Unsatisfactory." — 3.0/5

> **Dave** | *12 June 2018* | Recommendation rating: 0.0/10
> 
> **Pros**: Theres a free trial which is great i guess but in my opinion, the whole system should be free. It lacks in so many areas its hard to believe some people are paying for the service.
> 
> **Cons**: The only good thing i found about using the system is its quite user friendly, however the system itself does not support alot of my towing needs.
> 
> I honestly would recommend this system

## Links

- [View on Capterra](https://www.capterra.in/software/163646/swoop)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/163646/swoop> |
| de-AT | <https://www.capterra.at/software/163646/swoop> |
| de-CH | <https://www.capterra.ch/software/163646/swoop> |
| en | <https://www.capterra.com/p/163646/Swoop/> |
| en-AE | <https://www.capterra.ae/software/163646/swoop> |
| en-AU | <https://www.capterra.com.au/software/163646/swoop> |
| en-CA | <https://www.capterra.ca/software/163646/swoop> |
| en-GB | <https://www.capterra.co.uk/software/163646/swoop> |
| en-IE | <https://www.capterra.ie/software/163646/swoop> |
| en-IL | <https://www.capterra.co.il/software/163646/swoop> |
| en-IN | <https://www.capterra.in/software/163646/swoop> |
| en-NZ | <https://www.capterra.co.nz/software/163646/swoop> |
| en-SG | <https://www.capterra.com.sg/software/163646/swoop> |
| en-ZA | <https://www.capterra.co.za/software/163646/swoop> |
| es | <https://www.capterra.es/software/163646/swoop> |
| es-AR | <https://www.capterra.com.ar/software/163646/swoop> |
| es-CL | <https://www.capterra.cl/software/163646/swoop> |
| es-CO | <https://www.capterra.co/software/163646/swoop> |
| es-CR | <https://www.capterra.co.cr/software/163646/swoop> |
| es-DO | <https://www.capterra.do/software/163646/swoop> |
| es-EC | <https://www.capterra.ec/software/163646/swoop> |
| es-MX | <https://www.capterra.mx/software/163646/swoop> |
| es-PA | <https://www.capterra.com.pa/software/163646/swoop> |
| es-PE | <https://www.capterra.pe/software/163646/swoop> |
| fr | <https://www.capterra.fr/software/163646/swoop> |
| fr-BE | <https://fr.capterra.be/software/163646/swoop> |
| fr-CA | <https://fr.capterra.ca/software/163646/swoop> |
| fr-LU | <https://www.capterra.lu/software/163646/swoop> |

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