--- description: Get information about UJET price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UJET Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [UJET](/software/164070/ujet) # UJET Canonical: https://www.capterra.in/software/164070/ujet Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/164070/ujet?page=2) > UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. > > Verdict: Rated **4.6/5** by 140 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UJET? UJET is ideal for mid-market and enterprise companies that are focused on transforming customer service with a highly reliable cloud architecture and all the benefits of smartphone-era functionality. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 140 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UJET - **Location**: San Francisco, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: $80.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact us for pricing details: https://www.ujet.co/contact-sales - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Escalation - Automated Routing - Automatic Call Distribution - Autoresponders - CRM Software - Call Center Management - Call Logging - Call Monitoring Software - Call Recording Software - Call Routing - Call Transfer - Chat/Messaging - Communication Management - Computer Telephony Integration - Customer Experience Management - Customer History - Customizable Branding - Dashboard Software - Feedback Management - File Transfer - Geotargeting - IVR - Inbound Call Center - Interaction Tracking - Knowledge Base Management - Live Chat Software - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Negative Feedback Management - Outbound Call Center - Personalization Software - Phone Key Input - Proactive Chat - Queue Management - Real-time Consumer-facing Chat - Recording - Reporting & Statistics - Reporting/Analytics - Survey/Poll Management - Surveys & Feedback - Text to Speech - Transcripts/Chat History - Transfers/Routing - VoIP Software - Voice Customization - Voice Mail - Workforce Management Software ## Integrations (8 total) - Freshdesk - HubSpot CRM - Kustomer - Observe.AI - Salesforce Sales Cloud - ServiceNow - Verint Workforce Management - Zendesk Suite ## Support Options - FAQs/Forum - Phone Support - 24/7 (Live rep) ## Category - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) ## Related Categories - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) - [Call Center Software](https://www.capterra.in/directory/30007/call-center/software) - [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) - [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software) ## Alternatives 1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (859 reviews) 2. [Convoso](https://www.capterra.in/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.capterra.in/software/29589/callcenternow) — 4.8/5 (315 reviews) 4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Reviews ### "Ujet, the best app to take calls and chats." — 5.0/5 > **Scarlet** | *14 August 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Ujet is the best software program for companies, which offers a quality service for chat and voice interactions, is super easy to use, adapts to any type of work, boosts your productivity, and helps with resolution time, Where I work, it is the program they have used for more than 10 years and it has never given any type of problem, I recommend it 100%. WE LOVE UJET. > > **Cons**: Like every platform it has its advantages and disadvantages, what I don't like is that every time I log in I have to enter my password and email and I would like it to be personalized and automatic or shorter. > > It has been very satisfactory and easy to use UJET, is always very attentive, concerned about their clients, they cares about the service they provide. ----- ### "I truly recommend Ujet\!" — 5.0/5 > **Danicelis** | *16 August 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Its fastness, I use Ujet every day and I really like working with this platform. > > **Cons**: The unique thing I do not like about Ujet is that it does not have noise suppression. > > Ujet resolves almost every problem in my everyday workout. ----- ### "Ujet makes our work life better." — 5.0/5 > **Jeff** | *5 June 2024* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: Ujet allows us to interact with our guest and host to help them with their concerns. > > **Cons**: What I like least about Ujet is none so far since it is very effective software to use. > > Overall Experience with Ujet was great and hoping for to still use it in the future. ----- ### "My Ujet review as a team leader" — 5.0/5 > **Eleanor** | *19 May 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: We use it as a tool to call and to receive calls. > > **Cons**: Sometimes we are experiencing some glitches or bugs that slowers down our service level > > ujet is our tool that helped me become what i am today in my job. very easy to use and to teach ----- ### "Experience with UJET is excellent as it has a lot of features" — 5.0/5 > **Jannice Gwen** | *30 May 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: I like UJET is because it gives us a way to communicate with our customers in a timely manner and it has feature for calls, chats and emails as well. The UJET tool also is not that hard to follow as it has options that can easily understood by its users > > **Cons**: None so far, my experience with UJET is great ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/164070/ujet?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/164070/ujet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data