--- description: Get information about Retail Pro price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Retail Pro Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Retail Management Software](/directory/20053/retail-management-systems/software) > [Retail Pro](/software/164131/retail-pro-9) # Retail Pro Canonical: https://www.capterra.in/software/164131/retail-pro-9 Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/164131/retail-pro-9?page=2) > Retail Pro is a turnkey retail management system for specialty retail including POS, inventory control, CRM, and optional cloud mobile. > > Verdict: Rated **4.0/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Retail Pro? Prism ranks best ROI for specialty retailers with sales over $1M in most verticals i.e., apparel, footwear, luxury, electronics, gifts, resorts, parks, home goods, jewelry, sporting goods and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 80 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Retail Pro International - **Founded**: 1987 ## Commercial Context - **Starting Price**: $275.00 - **Pricing model**: Usage Based - **Pricing Details**: Starting at $275 per month with lease to own options. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Accounting Integration - Barcode/Ticket Scanning - Barcoding/RFID - CRM Software - Cost Tracking - Customer Accounts - Discount Management - Electronic Signature - Email Marketing Software - Employee Management - Gift Card Management - Inventory Management Software - Order Management Software - Pricing Management - Purchase Order Management - Reorder Management - Reporting/Analytics - Retail Inventory Management software - Returns Management - Returns Tracking - Sales Reports - Supplier Management - Touch Screen - eCommerce Management ## Integrations (23 total) - Amazon Connect - BigCommerce - EDI - Enabler - FastBound - Gateway Ticketing - Magento 2 Order Management - NetSuite - Opera - PMS Cloud - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - SAP Business One - SPS Commerce ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) ## Related Categories - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) - [Inventory Control Software](https://www.capterra.in/directory/30106/inventory-control/software) - [Point of Sale Software](https://www.capterra.in/directory/20052/point-of-sale/software) - [Retail POS System](https://www.capterra.in/directory/31656/retail-pos-system/software) ## Alternatives 1. [Square Point of Sale](https://www.capterra.in/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) 2. [Epos Now](https://www.capterra.in/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [PayPal Point of Sale](https://www.capterra.in/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Boulevard](https://www.capterra.in/software/180087/boulevard) — 4.6/5 (364 reviews) 5. [Clover](https://www.capterra.in/software/166759/clover) — 3.8/5 (567 reviews) ## Reviews ### "Don’t do it" — 2.0/5 > **Randy** | *26 February 2026* | Retail | Recommendation rating: 0.0/10 > > **Pros**: You can have a large inventory uploaded. But that’s it. So many bugs and costs are crazy high. Pass on this if you can. > > **Cons**: Don’t do it if you are a small business\!\! Costs are ridiculous to set up and integrate with your website. Paid $18k when to find out most pos systems cost at most $2k to set up and you get exactly the same thing. > > Not great. They will nickel and dime you for every little thing and charge a large amount to renew. Plus so many bugs too ----- ### "Just like the name it's easy to use." — 4.0/5 > **Julius** | *10 July 2019* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: Very simple to use, offers free demo which is critical for training, it's CRM feature works great for connecting with long-term customers, the android application works great as well as on other operating systems, the automatic inventory transfer makes it easy to connect with different stores. Very fast customer support team. > > **Cons**: Although they offer free demo a free trial could do better. They also need to add some more features but on functionality I got no problem. > > POS Easy just like the name has made our transactional tasks easy to do as well as monitor. ----- ### "V9 is horrible. V9 reports are total disaster." — 2.0/5 > **Ronald** | *14 December 2017* | Retail > > **Pros**: I have used Retail Pro for about 15 years, so I am very familiar with it. Rtech customer service reps are knowledgeable and easy to work with. V8 was awesome. Wish I could go back\! > > **Cons**: V9 is slower and harder to get around in. Reports are the biggest downfall. There is not even a simple sales tax report, nor any type of customer reports for companies. > > I have built two business' using Retail Pro reports. I recommended it to every retailer I met. I could change reports to get all the information I needed to make good decisions. With V9, reports seem to be pretty much be in stone, unless I want to pay an exorbitant amount to have each one created. In V8, I could create whatever I needed in minutes. I don't comprehend how with all this new technology, we went so far backwards from where we were. V9 reports have cost me dearly. If not corrected, I will have to find a better option. ----- ### "Retail Pro" — 4.0/5 > **Dale** | *23 February 2017* | Furniture | Recommendation rating: 5.0/10 > > **Pros**: Easy to navigate and does what I need it to do. Minimal issues with the software. When we first started using it and issues would arise the support staff was always available. > > **Cons**: Needed more hands on tutorial classes up front. There are a lot of things the software is able to do, I just don't know how to use it. "Reports" feature is not very user friendly. Support staff or sales person should follow up each year with updates and latest technology and no one does. They did the first few years but not any more. > > We purchased over 15 years ago when we first opened and it was very expensive. We use a very limited amount of what it is capable of doing. POS and limited inventory control. One reason is because the report feature is not very user friendly and every time you pick up the phone with a question you get a bill. For example, why can't I run a report on my inventory balance for a previous day? Overall I am happy with it I just think I bought more than I needed. ----- ### "i'm working with retail pro since 2013, it was wonderful experience." — 4.0/5 > **Mohamed** | *14 April 2018* | Recommendation rating: 9.0/10 > > **Pros**: very powerful inventory management solution, full of function and features. the second thing is the scalability and durability the solution can support large number of stores \& POSs in one big database "oracle database". > > **Cons**: it takes much time to recover database especially in the main server, 2nd thing when upgrade from old release to a new one with large number of stores and POSs. > > i got the knowledge that gave me the chance to implement and support our customer in the market, very important thing is that i learned how business operate with one of the biggest retail solution ever ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/164131/retail-pro-9?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/164131/retail-pro-9) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data