--- description: Get information about Salesforce Platform price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [App Development Software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.in/software/164356/app-cloud Page: 1 / 17\ Next: [Next page](https://www.capterra.in/software/164356/app-cloud?page=2) > Build around the customer with AI-powered apps to create amazing experiences. > > Verdict: Rated **4.4/5** by 403 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Platform? With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 403 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Business Process Automation - Code Development - Code Editing - Collaboration Tools - Compatibility Testing - Dashboard Software - Data Management Software - Data Modeling - Data Security - Database Support - Debugging - Deployment Management - Document Management Software - Drag & Drop - For Developers - Graphical User Interface - Integrated Development Environment - Integrations Management - Iteration Management - No-Code - Reporting & Statistics - Reporting/Analytics - Task Management Software - Third-Party Integrations - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management Software ## Integrations (11 total) - Google Cloud - Marketo Sales Connect - Microsoft Outlook - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [App Development Software](https://www.capterra.in/directory/30082/application-development/software) ## Related Categories - [App Development Software](https://www.capterra.in/directory/30082/application-development/software) - [Cloud Platform as a Service (PaaS) Software](https://www.capterra.in/directory/32376/platform-as-a-service/software) - [App Building Software](https://www.capterra.in/directory/32016/app-building/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) - [Mobility Software](https://www.capterra.in/directory/30097/mobility/software) ## Alternatives 1. [Jira](https://www.capterra.in/software/19319/jira) — 4.4/5 (15432 reviews) 2. [viaSocket](https://www.capterra.in/software/1066020/viasocket) — 4.8/5 (648 reviews) 3. [Zapier](https://www.capterra.in/software/130182/zapier) — 4.7/5 (3060 reviews) 4. [monday.com AI Work Platform](https://www.capterra.in/software/147657/monday-com) — 4.6/5 (6078 reviews) 5. [Asana](https://www.capterra.in/software/120550/asana-pm) — 4.5/5 (13621 reviews) ## Reviews ### "Ticketing and Managment tool" — 4.0/5 > **Agnoor** | *14 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: 1. Efficient tool to automate IT activities. 2. Reliable and good in performance for all operations. 3. A centralized platform to interact and give users access , permissions. > > **Cons**: 1. Too costly to handle and manage for small businesses. 2. UI can be improved with the modern templates. 3. Due to multiple features the product is complex and learning curve is huge. > > Highly scalable and capable tool to automate and manage the whole enterprise work processes and assets. It is a bundle of features and tools that help in almost every work like developer console, ticketing, etc. Overall salesforce platform increases operational efficiency and provides a secure environment. ----- ### "A good tool if you know how to use it." — 4.0/5 > **Sagar** | *5 November 2025* | Financial Services Software | Recommendation rating: 7.0/10 > > **Pros**: well, it is value for money - as far as I have seen in comparison with a few other platforms. Apart from that - it has really helped streamline the reporting and incident management in terms of new tickets that I create. > > **Cons**: Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the existing processes need to be updated as well - they could help give intimations beforehand any new updates are pushed to the production. > > It has been great so far, I've converted many and delineated even more to the team - the hierarchy for team workflows has only improved with Salesforce. ----- ### "Salesforce for a growing nonprofit" — 5.0/5 > **Peter** | *10 July 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: When my team asks if Salesforce can do it the answer is always YES\! Salesforce is by far the most versatile tool we have in our technology stack\! > > **Cons**: The cost to maintain and continue to develop Salesforce is not insignificant, you definitely need to budget well and make sure you are willing to make the investment\! Don't go halfway, always go all in\! > > Our experience with Salesforce as been great\! We replaced several aging and otherwise poorly built systems with Salesforce as a single unified platform to run our nonprofit organization. It's defiantly been a huge part of enabling growth for our organization\! ----- ### "Great platform but there's room for improvement" — 4.0/5 > **Olga** | *18 January 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I really like working in Salesforce platform due to its versatility and ability to access ample amount of information in the same tab. > > **Cons**: I only wish it would be customizable and have the ability to easily limit the amount of information on one page to limit scrolling and clicking. Also it would be nice to include preset medical terminology and common medications names. > > Overall it's a very reliable platform, able to store and display tons of info, however, it would be much more efficient it it let each user customize what is displayed and have preset medical orders to limit typing. ----- ### "Kenna’s Salesforce Review" — 3.0/5 > **Makenna** | *17 April 2025* | Banking | Recommendation rating: 8.0/10 > > **Pros**: It’s bright and friendly to look at. I can personalize it to best fit my workday needs. There are different calendar views, where I might miss something on the calendar, I might catch on the day at a glance. It’s nice being able to bounce back and forth between coworkers tasks in case I need to make a quick change. I also love the interaction note spot\! It keeps the main description clean and easy to decipher. > > **Cons**: There is a lot going on. Sometimes it can feel a bit overwhelming because there are multiple ways to get to the same thing. I would like there to be an option to mark an appointment as “rescheduled” instead of just “canceled”. My opened tabs in salesforce often glitch and change the tabs I have opened to a different tab. For example, if my “home” tab is open, it’ll glitch and change it to my “calendar” tab. > > Overall, it’s a user friendly system. It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.in/software/164356/app-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/164356/app-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data