15 years of helping Indian businesses
choose better software

What Is isolved?

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

Who Uses isolved?

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals.

isolved Software - Employee Calendar
isolved Software - LMS Main Page
isolved Software - Payroll Run Schedule
isolved Software - Time Off Balances
isolved Software - Time Entry

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isolved Reviews for Indian Users

Average score

Overall
3.9
Ease of Use
3.9
Customer Service Software
3.7
Features
3.9
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Madeline
Madeline
HR Manager in US
Verified LinkedIn User
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Consistent, efficient, and supportive

5.0 9 months ago

Comments: My experience over the years has been excellent. Even when concerns come up, they are addressed and resolved professionally and with empathy.

Pros:

The iSolved platform is well integrated and easy to use. Most recently, the tax team has been phenomenal is resolving time sensitive issues. Their follow up has been appreciated.

Cons:

What I personally like least makes iSolved one of the reasons it works well. Dealing with different teams for different areas can be a challenge but it provides specialist to expert level support while the help desk centralizes and divvies up the tasks as needed.

Alan
Alan
Human Resources Generalist in Peru
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Payroll processing and HR data entry in one place is great

4.0 8 months ago

Comments: The ability to dial for assistance and receive prompt service is quite convenient. Nobody likes having to wait until the next payday to get paid. Therefore, an immediate response is useful when adjustments and additions need to be made.

Pros:

We like that all of our human resource and payroll data can be entered into a single system. For us, technologically speaking, it was a quantum leap into the future. We also appreciate how safe and accessible it is from any location.

Cons:

On occasion, it can be difficult to get your message across. For instance, they want to charge us to make a bespoke report because a system report was updated without our knowledge and is no longer suitable for our purposes.

isolved Response

6 months ago

Thank you for taking the time to leave this review of isolved. We are happy to hear isolved has been a great resource for your business!

Jennifer
Benefits Coordinator and Payroll in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

iSolved works for us.

4.0 2 months ago New

Comments: Good. I just wish I could do more on my own before calling for help.

Pros:

Isolved software works well for our company.

Cons:

I wish there were better help screens in isolved for administrators.

isolved Response

last month

We're pleased to hear that isolved is working well for your company.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

iSolved Review

3.0 last month New

Pros:

Having everything in one place. The ability for employees to clock in at their desk

Cons:

Customer service was not good. Getting answers to problems took days.

isolved Response

last month

Thank you for taking the time to leave a review of isolved! We apologize for your experience with our customer service and that we haven’t met your expectations. We strive to provide our customers with the best service possible. I have sent your feedback to our customer support team so we can so we can take the corrective steps to improve our services.

Victoria
Implementation Manager in US
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

isolved is a True Single Database Platform Meeting the Changing Needs of Employers

5.0 3 months ago

Comments: The overall experience has been very positive. The platform is very user friendly and easy to implement and customize.

Pros:

The functionality being all one database is a large focus for us. It is easy to add services as the legal environment or business needs change and the system keeps businesses in compliance as regulations are put into place.

Cons:

The scheduling feature is the only area I see as being less competitive than other products in the industry for employees that are moving between teams or departments or simply making on the fly adjustments.