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What Is Noterro?

Everything you need to run a better practice.
Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers.

Our practice management software comes equipped with features such as medical charting software, SOAP notes software, predictive charting, patient assessment software and more to help you run a better practice

Who Uses Noterro?

A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality.

Noterro Software - Clinic apps designed for health practitioners
Noterro Software - Quick, intelligent record keeping
Noterro Software - Online booking with reminders & invoices
Noterro Software - Custom forms with automations
Noterro Software - Manage insurance claims, policies & payments

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Noterro Reviews for Indian Users

Average score

Overall
4.7
Ease of Use
4.6
Customer Service Software
4.8
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
21%
3
1%
2
0%
Jill
Jill
Founder in Canada
Verified LinkedIn User
Alternative Medicine, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Noterro is an excellent option

5.0 4 years ago

Comments: This is a simple and easy system to use, and we have a pretty complicated business with both a location and mobile appointments, and then different divisions with in the mobile.

Pros:

It's ease of use, the soap notes are fantastic, and customer intakes are so easy and just automatically stored with the client, it seems simple but it is really really fantastic. Updates and more functions are regularly released. They are super quick to call or email back and address even silly questions and have helpful videos and solutions.

Cons:

The only big drawback is the lack of a therapist compensation function that would eliminate the work involved in therapists invoicing me and having to check those invoices. This is maybe coming but no timeline yet. A small drawback is Therapist last names always show up, I would like the choice to keep the last names back except on receipts.

Noterro Response

4 years ago

Thanks for your feedback. An Invoice Payment Report is in the works, this will show you invoices based on when they were paid, handy for paying practitioners based on payments being received.

Jessica
Jessica
Registered Massage Therapist in Canada
Verified LinkedIn User
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Noterro Review!

4.0 4 years ago

Comments: I'm really enjoying using it primarily again. It's come from a place to store soap notes and client information, and now is a place where I can do online bookings, sell products, send receipts and emails/texts. It's a great all-in-one package for a very reasonable price.

Pros:

I have been using Soap Vault (now Noterro) since 2015. It has come a LONG way since then. And almost monthly I get new emails with new features and functionality that they have added to their software, while the price remains the same! I had a question and I asked in a forum on a weekend, and I got an answer back in about 6 hours from one of the Customer Service Reps, so that's pretty impressive.

Cons:

It's a bit hard to figure out how to do everything at first, not quite as intuitive as other appointment managers I've used in the past, but in return for that you have more control and customization over your appointments.

Noterro Response

last year

Thanks for the kind words! Also, we've greatly improved the onboarding process since this review was written. You now have access to a Crash Course Noterro playlist on YouTube, weekly webinars, and 1-on-1 account audits. There are also a lot less clicks needed to setup. Thanks for the feedback on this!

Rachel Calder
Massage Therapist in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to use and implement

4.0 2 months ago New

Comments: Over all, I am very pleased with my experience. Any time I have had an issue, its been addressed. Thank you.

Pros:

Ease of use, online booking and full functionality

Cons:

Difficulty retrieving and printing data from invoice payments (it jumbles and disorganizes the dates even if you filter it).

Noterro Response

2 months ago

Thanks for your review Rachel. You're among many making the switch! I'll pass your feedback onto the team as well.

Barry
Director in New Zealand
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

NZ review..

3.0 4 years ago

Comments: Generally speaking it started off as a great product.
As it has developed it has become a little clunky in its feature operations which then impacts usability just when you do not need it to be clunky.
Development programme of works appears to make little sense. Aug 2019 it was promised to have resource scheduling to allow classes to be booked, that moved to Sept 2020 and we are still waiting, yet there is a constant update to functions which worked perfectly fine i.e. page tabs for client information.. Rather than worry about aesthetic alterations to "ease" of usability, focusing on features which will help their customers business develop would be better direction.

Pros:

Entry Point in cost Ease of installation Ease of cross platform usage

Cons:

With new "updates" or "improvements" site speed slows massively Updates to the software does not always handle users timezones sensitively - being in NZ you can bet your bottom dollar an update is done overnight North American time, hitting NZ in the middle of the operating day and just as you are trying to book clients in for new appointments. Calendar / Booking system adhoc leaves off the session "wrap up time" resulting in clients being booked back to back or it adds on more "wrap up time" resulting in too much time available between each client, despite all appointment types having their own "Wrap up time" being set at admin level. Lack of delivery on features promised 12mths ago which is now impacting delivery of service to our business..

Noterro Response

3 years ago

Thanks for your feedback Barry. Sorry for the trouble you've had with releases, you definitely should not experience disruptions during that process. We're always improving our release process to reduce outages or just general slow downs, sounds like we need to do better. Regarding the "wrap up time" or "Recovery time" as it's referred to in Noterro, you definitely should not be experiencing it randomly disappearing. If you book an appointment, we'd be happy to hop on a screen-share to see what you're experiencing. Just book a call with the link below, if timezones are an issue, just let us know and we'd be happy to schedule outside your regular hours. Book a call: https://calendly.com/noterro-support/phone-support-15-min Contact us to book a call outside hour regular hours: https://noterro.com/contact Thanks again for your feedback! -Ryan

Kelly
owner in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great all in one solution

4.0 3 months ago

Comments: overall very good once you get the hang of it.

Pros:

the soap notes and customization is great. love the tagging on the body and how the system learns what you tag most

Cons:

the calendar and booking is kinda clunky. if i move an appointment it is combersome and the invoice/note does not move as well. it is a lot of steps to delete.

Noterro Response

3 months ago

Thanks for the review Kelly.