Noterro

Great software

Pros:

Very flexible, allows for a lot of customization so that you can set it up to work perfectly for your particular needs. It is the best priced software when compared to what it does.

Cons:

It has a fairly steep learning curve, but great product support through articles, tutorial videos and personal audit, so you just need to put the time in to figure it out.

Affordable and User Friendly

Comments: So far it has been great. I have recommended the chiropractor to switch over from Jane to Noterro as well as two fellow RMTs. I will continue to tell people about how affordable and user friendly it is.

Pros:

I like how affordable noterro is. I like how noterro is newer and therefore growing and always improving. I like how easy noterro is to use. I like how helpful tech support is and how personal it is. You are not just talking to a robot.

Cons:

I dislike when noterro updates during work hours. Sundays or very early would be preferable. I dislike how sometimes noterro goes to peoples spam inbox.

New to Noterro

Comments: My overall experience has been great. Customer representatives are very nice and helpful.

Pros:

I was referred to Noterro from a friend who uses it for her Massage company. I received a 30 day trial which turned into a 60 day trial. I'm 3 weeks into my business and completely love Noterro. The support is amazing

Cons:

sometimes when I do a chat with a noterro genius, they take a bit to respond, but I do get answers

Good price

Comments: The experience too work with noterro is very good

Pros:

Simple, the cost is low. It is easy to use.

Cons:

Not enough options. No physitrack link. Insurance seems too complicated option. Scribe is too much like reading a novel when used.

Glad I made the move to Noterro

Comments: Switched from another popular platform as I was looking for a simpler, economical alternative when moving to a new clinic location. Since then they have added many upgrades and they seem to be always improving the product! Seldom do I need to contact the help desk, but they are always quick to support any questions. I think this platform is an excellent value for what is included, especially if you are looking to customize your inclusions.

Pros:

I like the flexibility to add-on only what I need, such as insurance billing, uploads, or options for text or phone call reminders. I appreciate not having to pay for things that I do not use.

Cons:

It would be great if other email providers were integrated into the platform, at this time it is only Mailchimp.