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What Is NinjaOne?

NinjaOne is an all-in-one SaaS IT monitoring and management platform. Monitor your website performance and get real-time feedback on ping latency, availability, port compliance, DNS response times, HTTP get and post requests. Built on an easy and intuitive cloud-based platform with a robust set of features, you can get up and running in 5 minutes, no servers required.

Who Uses NinjaOne?

NinjaOne automates IT, empowering 17,000+ teams to boost productivity, reduce risks, and master IT management with ease and efficiency.

NinjaOne Software - Dashboard
NinjaOne Software - Application Patching
NinjaOne Software - Server Automation
NinjaOne Software - Netflow
NinjaOne Software - Remote Tools

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NinjaOne Reviews for Indian Users

Average score

Overall
4.8
Ease of Use
4.7
Customer Service Software
4.7
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Olaf
Olaf
ServiceManager in Netherlands
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and help us to automate our standard work.

5.0 last month New

Comments: Easy to use program and have multiple option manage difrent hardware takes care of patching backups and Security (sentinelOne)
Scripts are easy to use and to add.
It takes allot of standard work out of our hands so that we can focus on the more fun stuff.

Pros:

Easy to use and to configurate. Single pain of glass. so i can see everything i need and use. Takes allot of standard work out of our hands.

Cons:

There are so many extra options that it is sometimes hard to decide what we will add.

Jackie
System Administrator in US
Utilities, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

NinjaOne is the tool you have been missing

5.0 2 months ago New

Comments: I trialed Ninja about 6 years ago and our team became dependent on it because it's that helpful of a tool. It was such an important tool even to me that when I started a new job, I knew immediately that ninja was a must have tool. You can't compare it to many other tools. I plan on always using Ninja as a tool because it really is a great resource to all sorts of IT admins.

Pros:

What I like most about Ninja is that it is such a versatile tool, you can use it for just about anything you need as helpdesk, system admin, desktop application admin and probably much more. It's an intuitive tool and its not only reliable but also fast

Cons:

Honestly the reporting but that has gotten much better with the latest releases this past year.

Verified Reviewer
Verified LinkedIn User
Computer Networking, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

their SMS login is not working - no fix from their support in timly manner

2.0 2 years ago

Comments: not good, major issues should be fixed at the time and not dragged out,

Pros:

their is not a lot - I'm not impressed by their lack in support.

Cons:

the Sydney office is not picking up the phone - I doubt if it even exists, SMS verification not working - if you need Ninja to fix the issue they are not doing it in a timely manner.

Patrick
Patrick
System administrator in Canada
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Best RMM in the business

5.0 9 months ago

Comments: Making it easy to patch our assets and keep control over them. Our remote users love it when we can easily remote in and fix their problems.

Pros:

NinjaOne is easy to use. When you browse its admin center, everything makes sense. Things a properly layed out and easy to find. You can get going in just a few minutes. We use it on a daily basis and it's bundled with amazing features.

Cons:

A little tiny issue here and there, but nothing their technical support weren't able to handle.

Jorn
Strategic-Operational Manager in Netherlands
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great RMM all in one package

5.0 4 weeks ago New

Comments: Overall experience is very good, since the start with Ninja. Community is great as well via Discord.

Pros:

Recently we did migrate to NinjaOne, after a trail /test period of a couple of months. We made the choise for NinjaOne, as we are really impressed how user friendly, fast and straightforward the system is. As well the onboarding is really simple, within a couple of weeks, we are fully onboarded.

Cons:

not much to note over here. Overall we are very happy with NinjaOne