--- description: Get information about Text Request price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Text Request Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request](/software/167015/text-request) # Text Request Canonical: https://www.capterra.in/software/167015/text-request Page: 1 / 49\ Next: [Next page](https://www.capterra.in/software/167015/text-request?page=2) > The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere. > > Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Text Request? Businesses that need a better way to connect with customers and employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 1193 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Text Request - **Location**: Chattanooga, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $59.00 - **Pricing model**: Flat Rate - **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, US Virgin Islands, United States ## Features - 2-Way Messaging - Activity Dashboard - Alerts/Notifications - Automated Responses - Autoresponders - Campaign Management Software - Campaign Scheduling - Chat/Messaging - Communication Management - Contact Management Software - Customer History - Dashboard Software - Employee Database - Feedback Management - Interaction Tracking - Live Chat Software - Mass Texting - Message Personalization - Mobile Access - Mobile Coupons - Multi-Channel Communication - Multi-Language - Personalization Software - Proactive Chat - Real-Time Chat - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Scheduled Messaging - Template Management - Third-Party Integrations - Transcripts/Chat History ## Integrations (9 total) - Clio - FranConnect - HubSpot CRM - Pipedrive - Shift4Shop - Square Point of Sale - Square for Retail - SugarCRM - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Marketing Software](https://www.capterra.in/directory/30842/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.capterra.in/directory/30842/sms-marketing/software) - [Internal Communications Software](https://www.capterra.in/directory/31014/internal-communications/software) - [Review Management Software](https://www.capterra.in/directory/31024/review-management/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software) ## Alternatives 1. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16296 reviews) 2. [Viber](https://www.capterra.in/software/180348/viber) — 4.4/5 (4058 reviews) 3. [Telegram](https://www.capterra.in/software/180347/telegram) — 4.7/5 (6406 reviews) 4. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [Thryv](https://www.capterra.in/software/156926/thryv) — 4.2/5 (505 reviews) ## Reviews ### "Good product" — 5.0/5 > **Karthik** | *14 April 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Nice product to use and so user friendly.. Absolutely love it.. > > **Cons**: I can't tell cons on this software is really awesome.. Use it ----- ### "Best messaging software, must use\!" — 5.0/5 > **Dipanshu** | *16 August 2024* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Great messaging software around the globe. Has many features including payments and even adding scheduled messages to our customers. I would recommend all my friends to use this, and my colleagues have already started using this application. > > **Cons**: Everything about Text Request is top notch, there is nothing to be corrected or improved. This application has solved messaging problems for many organizations effectively. > > I have been using Text Request for almost an year now, and the growth of my organization has risen to a great level just by applying different features of this software. Many customers don't pick up the call because of their work, but they love when we send them text messages, it helps save their time and ours too. ----- ### "A great SMS solution for Businesses to serve their customers and community" — 5.0/5 > **Brian Del Terzo** | *20 June 2024* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: The HubSpot Integration is \#1 and the chrome extension has actually proven to set this solution above the competition. It was important for us to be able to communicate with our customers in a personal way and TextRequest was the only solution we found that integrated with HubSpot in a way that promoted live and natural sms engagement. > > **Cons**: I was initially concerned about the use of a chrome extension but that has turned out to be a positive and important aspect of what makes TextRequest the best solution for me and my team. > > The solution, servicer, and support has exceeded my expectations. ----- ### "Nice platform to use." — 4.0/5 > **Mellissa** | *10 December 2024* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: The ability to schedule messages makes sending messages easier and more convenient. I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward. > > **Cons**: I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later time, but the fact that you have to select resolved after every reply can be cumbersome. I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification. > > Overall, it is a nice platform that is easy to use and provides an uncomplicated way to communicate with others. ----- ### "An alright alternative" — 2.0/5 > **Jacob** | *12 December 2024* | E-Learning | Recommendation rating: 4.0/10 > > **Pros**: It worked when our normal system did not > > **Cons**: Notifications do not always send alerts, it is not possible to import multiple contacts and the keyboard controls are not intuitive. > > Experience with TextRequest overall was "mid", there were many glaring UI issues, on top of what was already mentioned. I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult. ----- Page: 1 / 49\ Next: [Next page](https://www.capterra.in/software/167015/text-request?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/167015/text-request) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data