--- description: Get information about Site24x7 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Site24x7 Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Server Management Software](/directory/10019/server-management/software) > [Site24x7](/software/168192/site24x7) # Site24x7 Canonical: https://www.capterra.in/software/168192/site24x7 Page: 1 / 17\ Next: [Next page](https://www.capterra.in/software/168192/site24x7?page=2) > All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. > > Verdict: Rated **4.7/5** by 382 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Site24x7? Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 382 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: $10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Configuration Management - Continuous Integration Software - Dashboard Software - Data Aggregation - Data Migration - Data Security - Device Auto Discovery - Diagnostic Tools - Event Logs - Firewalls - For MSPs - Hierarchical Mapping - IT Monitoring - IT Reporting - Incident Reporting - Intrusion Detection System - Issue Management - Log Analysis Software - Log Collection - Multi-Language - Network Analysis - Network Monitoring Software - Network Provisioning - On Call Scheduling - Patch Management Software - Performance Analysis - Performance Management - Performance Monitoring - Predictive Analytics Software - Real-Time Data - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Secure Data Storage - Service Level Agreement (SLA) Management - Status Tracking - Task Management Software - Third-Party Integrations - Threat Response - Troubleshooting - Uptime Reporting ... and 20 more features ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Server Management Software](https://www.capterra.in/directory/10019/server-management/software) ## Related Categories - [Log Management Software](https://www.capterra.in/directory/30856/log-management/software) - [Website Monitoring Software](https://www.capterra.in/directory/10021/website-monitoring/software) - [Server Management Software](https://www.capterra.in/directory/10019/server-management/software) - [Network Monitoring Tool](https://www.capterra.in/directory/30019/network-monitoring/software) - [Application Performance Management Software](https://www.capterra.in/directory/30208/application-performance-management-software/software) ## Alternatives 1. [ManageEngine OpManager](https://www.capterra.in/software/168854/manageengine-opmanager) — 4.6/5 (343 reviews) 2. [ManageEngine Applications Manager](https://www.capterra.in/software/172323/manageengine-applications-manager) — 4.6/5 (273 reviews) 3. [New Relic](https://www.capterra.in/software/118128/new-relic) — 4.5/5 (201 reviews) 4. [Datadog](https://www.capterra.in/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 5. [PRTG](https://www.capterra.in/software/21581/prtg-network-monitor) — 4.6/5 (256 reviews) ## Reviews ### "Reliable Monitoring Platform for Enterprise Infrastructure" — 5.0/5 > **Akshay** | *5 August 2026* | Airlines/Aviation | Recommendation rating: 8.0/10 > > **Pros**: I like how Site24x7 centralizes monitoring across our infrastructure while providing actionable alerts and clear visibility into system health. It has helped us detect issues faster and respond to incidents more efficiently. > > **Cons**: While Site24x7 is feature-rich, some areas of the interface can feel cluttered, making it difficult to quickly locate specific settings or configurations. The reporting and dashboard customization could also be more flexible for advanced operational and management reporting. > > Overall, my experience with Site24x7 has been very positive. It has proven to be a reliable monitoring platform that provides good visibility into the health and performance of our infrastructure while helping us detect and respond to issues proactively. The setup and day-to-day management are straightforward, and features like alerting, dashboards, and reporting have streamlined our monitoring operations. Although there is room for improvement in areas such as UI navigation and reporting customization, it has consistently met our operational needs and has become an important part of our incident management workflow. ----- ### "Reliable and Flexible IT Infrastructure Monitoring Solution" — 5.0/5 > **Om** | *18 August 2026* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 is a reliable and flexible infrastructure monitoring platform with a relatively easy learning curve and straightforward setup. I particularly like its centralized, real-time monitoring across servers, networks, databases, applications, and other IT components. The customizable dashboards, alerts, thresholds, reports, and custom metrics provide good flexibility for different monitoring requirements. It also offers good security features and provides strong value for money by reducing the need for multiple monitoring tools. While occasional issues such as false alerts, connectivity problems, or metric collection delays can occur, they are generally manageable through configuration and troubleshooting. Overall, Site24x7 is a feature-rich and cost-effective solution for proactive IT infrastructure monitoring and incident management. > > **Cons**: The main limitation of Site24x7 is that some advanced monitoring and customization features can require a steep learning curve and significant configuration effort. Occasionally, false or duplicate alerts, monitoring connectivity issues, and delays in metric collection can occur. The large number of configuration options can also make the interface feel overwhelming initially. Overall, while the platform is powerful, improving alert accuracy, simplifying advanced configurations, and making the user interface more intuitive would further enhance the experience. > > My overall experience with Site24x7 has been positive. It is a reliable and flexible monitoring platform that provides centralized, real-time visibility across servers, networks, databases, applications, and other IT infrastructure components. The customizable dashboards, alerts, thresholds, reports, and custom metrics make it suitable for different monitoring requirements and help in proactive incident management. The platform offers good value for money and is generally easy to set up, although some advanced configurations can require additional learning and troubleshooting. Overall, Site24x7 has helped improve infrastructure visibility, alert management, and operational efficiency. ----- ### "Comprehensive and Reliable Monitoring Platform for Modern IT Operations" — 5.0/5 > **Mohit** | *5 August 2026* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Site24x7 is that it offers a comprehensive monitoring platform that combines infrastructure, application, network, cloud, and website monitoring in a single solution. The initial setup is straightforward, and adding new monitors is quick, making it easy to scale as the environment grows. The platform provides extensive customization options for dashboards, alert thresholds, reports, and notification workflows, allowing us to tailor monitoring to our operational needs. From a security perspective, features like role-based access control and audit capabilities help manage user access effectively. Site24x7 also delivers excellent value for money by offering enterprise-grade monitoring capabilities at a competitive price compared to many alternatives. Although there is a slight learning curve when exploring advanced features, the interface is intuitive enough for day-to-day operations. Overall, it has helped us improve system visibility, reduce downtime through proactive alerting, and simplify infrastructure management from a single dashboard. > > **Cons**: While Site24x7 is a feature-rich platform, there are a few areas where it could improve. The user interface can feel cluttered when managing a large number of monitors, making some configurations less intuitive. Advanced features and custom monitoring options also have a learning curve, especially for first-time users. Another challenge is alert noise, particularly with agent communication failures and other infrastructure-related events, which can sometimes generate unnecessary notifications if not carefully tuned. There are also scenarios where custom scripts or plugins are required to achieve specific monitoring requirements, as built-in capabilities may not cover every use case. Additionally, some dashboards and reports could offer greater flexibility for advanced customization. > > Overall, my experience with Site24x7 has been very positive. It has provided a reliable and centralized platform for monitoring our infrastructure, applications, websites, databases, and network devices. The proactive alerting, customizable dashboards, and detailed reporting have helped us identify issues early, reduce downtime, and improve incident response times. The platform is easy to deploy, scales well as the environment grows, and offers a wide range of monitoring capabilities at a competitive price. While there is a learning curve for some advanced features and occasional improvements could be made to the user interface and alert management, these are outweighed by the platform's reliability, feature set, and overall value. I would confidently recommend Site24x7 to organizations looking for a comprehensive IT infrastructure and application monitoring solution. ----- ### "Effortless Monitoring" — 5.0/5 > **Akshay** | *25 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks, applications, and cloud environments from a single, intuitive dashboard. > > **Cons**: While base pricing is considered fair, users often find that adding necessary upgrades, advanced monitors, or additional SMS/voice credits makes the total cost quite high.The system often fails to consolidate incidents, sending individual alerts for every affected node rather than one comprehensive message. > > Site24x7 is generally experienced as a comprehensive, reliable, and cost-effective, all-in-one monitoring solution for IT infrastructure, servers, and applications. Users frequently highlight its ability to provide in-depth visibility into complex environments ----- ### "Impressive reports and advanced automation" — 5.0/5 > **Shivani** | *16 April 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1 single dashboard and all services in single dashboard multiple services like cloud, website and hybrid monitoring, easy configuration and implementation and many more features. > > **Cons**: in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular breakdown of spend resources for cost optimization, little confusing in billing part and host monitor and their generated report is very complex. > > Overall site 24x7 is good in all aspects, it provides many features in the monitoring services and multiple monitoring services like hybrid cloud, network monitoring, website monitoring, multiple accounts, license allocating, schedule maintainence, notifications and many advanced features but need to work on cloud spend and license allocation. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.in/software/168192/site24x7?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/168192/site24x7) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data