--- description: Get information about PowerReviews price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PowerReviews Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [PowerReviews](/software/168700/powerreviews) # PowerReviews Canonical: https://www.capterra.in/software/168700/powerreviews Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/168700/powerreviews?page=2) > Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc. > > Verdict: Rated **3.4/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PowerReviews? Customer and market feedback solution that helps businesses of all sizes study consumer behavior, shopping trends, customer engagement, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.4/5** | 7 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: PowerReviews - **Location**: Chicago, US ## Commercial Context - **Pricing Details**: Contact PowerReviews for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Activity Tracking - Behavioral Analytics - CRM Software - Campaign Analytics - Campaign Management Software - Collaboration Tools - Competitor Monitoring - Customer Profiles - Customizable Reports - Dashboard Software - Data Import/Export - Engagement Tracking - Loyalty Program - Membership Management Software - Multi-Channel Data Collection - Performance Metrics - Reporting/Analytics - Response Management - Review Monitoring - Review Request - Rewards Management - Sentiment Analysis - Surveys & Feedback ## Integrations (23 total) - Annex Cloud Loyalty Experience Platform - Athos Commerce - Bazaarvoice - Cohley - Emarsys - Emplifi Social Marketing Cloud - Epsilon PeopleCloud - Extole - Feedonomics - GoDataFeed - Listrak - Monetate - Movable Ink - Okendo - Reputation Studio ... and 8 more integrations ## Support Options - Email/Help Desk - Phone Support ## Category - [Review Management Software](https://www.capterra.in/directory/31024/review-management/software) ## Related Categories - [Review Management Software](https://www.capterra.in/directory/31024/review-management/software) - [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software) - [Social Media Analytics Tools](https://www.capterra.in/directory/31655/social-media-analytics-tools/software) - [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software) - [Customer Journey Mapping Tools](https://www.capterra.in/directory/31537/customer-journey-mapping-tools/software) ## Alternatives 1. [NiceJob](https://www.capterra.in/software/142037/nicejob) — 4.9/5 (202 reviews) 2. [XM for Customer Experience](https://www.capterra.in/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 3. [Trustpilot](https://www.capterra.in/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Yotpo](https://www.capterra.in/software/144389/yotpo) — 4.5/5 (375 reviews) 5. [Thryv](https://www.capterra.in/software/156926/thryv) — 4.2/5 (505 reviews) ## Reviews ### "The fastest way to get more user generated content" — 4.0/5 > **Verified Reviewer** | *24 March 2021* | Internet | Recommendation rating: 8.0/10 > > **Pros**: With PowerReviews we are getting valuable feedback from our customers, which helps us to grow very quickly. > > **Cons**: The overall impression is very positive. ----- ### "Positive impact on sales" — 4.0/5 > **Kelly** | *21 December 2017* | Publishing | Recommendation rating: 6.0/10 > > **Pros**: Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question \& Answer feature is a nice addition to their overall product. > > **Cons**: Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us. Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google Trusted Stores is frustrating compared to their competitors. There is no integration with Bing Shopping either, which has prevented us from getting seller ratings in BingAds. We got seller ratings in Google via GTS. The pace of innovation is pretty slow at PowerReviews. They have not brought forth new meaningful tools to the table in years whereas the competition is innovating with better social media integration for example. ----- ### "It works, but is not the best" — 3.0/5 > **Ryan** | *21 July 2023* | Apparel & Fashion | Recommendation rating: 6.0/10 > > **Pros**: Ratings only option has been nice to boost average star rating. > > **Cons**: Email review request is not editable, and has been difficult to integrate with other platforms. > > It works for how we use it, but feels like features could be improved. ----- ### "Best business power review software" — 5.0/5 > **Jason** | *10 August 2021* | Food Production | Recommendation rating: 9.0/10 > > **Pros**: What I love most about this software is that it keeps enables your business to study your consumers behavior by way of reviews, mapping and and social media analytics. This software helps my business because it acts as a consumer and market feedback solution for your business. > > **Cons**: The dashboard is a bit old, other than that I don’t have any problems with this software. > > Definitely would recommend businesses use this software especially for small entrepreneurial businesses. ----- ### "It needs a lot of improvement" — 2.0/5 > **Cristina** | *18 January 2018* | Recommendation rating: 6.0/10 > > **Pros**: The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues. > > **Cons**: The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/168700/powerreviews?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/168700/powerreviews) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data