--- description: Get information about InfluxMD price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfluxMD Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [InfluxMD](/software/169346/influx-md) # InfluxMD Canonical: https://www.capterra.in/software/169346/influx-md Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/169346/influx-md?page=2) > Medical practice CRM with HIPAA compliance and AI that analyzes patient data to improve lead conversion and automate workflows. > > Verdict: Rated **4.5/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses InfluxMD? HIPAA-compliant CRM built specifically for medical practices. Medical AI analyzes your patient data to reveal why leads don't convert. Automate patient journeys from inquiry to appointment. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 18 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ifX medical - **Location**: Jacksonville Beach, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $397.00 - **Pricing model**: Flat Rate - **Pricing Details**: Starting at $397/mo 15% discount for annual payment - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - Activity Dashboard - Appointment Management - CRM Software - Campaign Analytics - Campaign Management Software - Chatbot software - Contact Management Software - Conversation Intelligence - Conversion Tracking - Data Entry Software - Data Import/Export - Document Management Software - Document Storage - Drip Campaigns - Email Management Software - Email Marketing Software - For Sales Teams/Organizations - Generative AI - Interaction Tracking - Landing Pages/Web Forms - Lead Engagement - Lead Management Software - Lead Nurturing Software - Lead Qualification - Live Chat Software - Marketing Automation Software - Marketing Management - Mobile Access - Multi-Channel Marketing - Multi-Language - Patient Communications - Personalization Software - Pipeline Management - Predictive Analytics Software - Quotes/Estimates - ROI Tracking - Reminders - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Scheduling Software - Segmentation - Speech Recognition Software - Task Management Software - Template Management - Third-Party Integrations - Website Visitor Tracking - Workflow Management Software ## Integrations (22 total) - Acuity Scheduling - AdvancedMD EHR - AgencyBloc AMS+ - Athena - Calendly - Candid Health - Cerbo - CharmHealth - DrChrono - Elation - Google Calendar - Healthie - InfluxMD - ModMed - Open Dental ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) - [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software) - [AI Marketing Tools](https://www.capterra.in/directory/34136/ai-marketing-tools/software) - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [ECP](https://www.capterra.in/software/90493/ecp) — 4.7/5 (152 reviews) ## Reviews ### "Patient management made simple" — 5.0/5 > **Alex** | *18 August 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Clean and simple way to organize patient data. Helps me manage outreach efforts and follow up with leads. Support is easily accessible. > > **Cons**: Occasional issues saving new contact forms. Would like to be able to customize fields on page views for patients. ----- ### "Influx is a useful tool for healthcare professionals" — 4.0/5 > **Kara** | *24 February 2020* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: A few clinical sites that I was at used Influx, and it was rather useful. It is HIPPA compliant which makes data sharing seamless. > > **Cons**: There were times where the software would freeze, and it took a bit to get used to the interface but overall it was a useful tool. > > Overall, Influx MD is a useful addition to many healthcare settings. ----- ### "Product limitations exacerbated by major customer service challenges" — 3.0/5 > **Tamara** | *24 September 2021* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: We were thrilled to find a HIPPA-compliant CRM software solution at such a reasonable price point. We read great reviews on multiple software sites, and the overall solution was positioned to us as user-friendly so that we would need limited support after implementation. > > **Cons**: The software itself had some limitations when it came to customizations that met our process needs. Additionally, certain fields would become locked by the system once entered, and our users had to go through the InfluxMD ticketing process just to change basic field entry data, which is quite cumbersome when you consider that user error happens regularly, and the need to edit leads data also happens regularly. Reporting capabilities were very disappointing. We had to initiate a new ticket/request for every basic reporting need, and the team delivered the bare minimum as far as the fields/output of the reports we did request. I highly recommend ensuring you get the reports you want prior to implementation, as this team seems to be "hands-off" when it comes to requests post-launch. > > Our biggest concern (and ultimately the primary reason for terminating our contract) was the terrible customer service we received. We started with one primary contact during the onboarding process, and after we had multiple questions related to development, a developer seemed to step in as our primary contact going forward. He was consistently rude, dismissive, and defensive--despite every attempt to have an open conversation about how we could repair the relationship and better partner moving forward. When we pointed out errors that needed to be fixed, it was often responded to with finger-pointing the blame towards someone on our team. It was very frustrating, and we made many compromises during our set-up process simply out of the desire to be finished with the constant communication headaches. We chose InfluxMD, in part, because of the positive reviews we read during our research. We wanted to do our part to ensure the other side of the experience is also represented, because our experience was anything but positive. We have thankfully found a software partner who meets all the technical needs that InfluxMD could not accommodate, and who has a wonderful team who collaborates and partners well. ----- ### "Excellent Software That Enables Rapid Growth" — 5.0/5 > **Greg** | *17 June 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: • Ability to customize the software to our specific process needs • Customizable views for each agent, so each agent knows who they need to reach each day • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD • Ability to text have text and email conversations with leads; all captured in the same place. • Good reporting • Very responsive support team > > **Cons**: • Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions. • Integration with our EMR would be a great feature. > > In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience. We are on pace to doubling our practice from last year. ----- ### "The software has helped increase business tremendously. It's been wonderful." — 5.0/5 > **Felecia** | *7 December 2017* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way. > > **Cons**: In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer. > > Increased patient volume and revenue. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/169346/influx-md?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/169346/influx-md) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data