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What Is Xero?

Xero is an award-winning online accounting software designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Automate tasks like invoicing and reporting, and get a full picture of your business with up-to-date financial data. Xero accounting software allows you to connect to your bank so you can set up feeds from any number of bank accounts and reconcile bank transactions on a daily basis.

Who Uses Xero?

All small and medium sized businesses and accounting & bookkeeping practices.

Xero Software - 1
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Xero Reviews for Indian Users

Average score

Overall
4.4
Ease of Use
4.3
Customer Service Software
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jonathan
Jonathan
Experience strategist in UK
Verified LinkedIn User
Online Media, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dashboard enables multiple accounts all in one place

5.0 2 months ago

Comments: Over the last 8 years it's been easy to manage my business finances - and that's from someone who doesn't really want to do finance tasks

Pros:

Mobile app enables at a glance view and ease to enter receipts when out

Cons:

Complex reconciliation when currency charges are deducted, sure you can make an adjustment, but it always feels clunky

Jesse
Managing Director in Australia
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero is a Team Player

5.0 2 months ago

Pros:

Xero has helped us reduce the amount of admin time we used to spend by automating and simplifying some of the most time consuming daily tasks. We love the ability to connect and reconcile our accounts, easily process payroll, sign up new staff and process credit card payments for better cashflow.

Cons:

There's nothing I don't like about Xero. I'm just looking forward to more features and the ability to integrate with more external software in the future, increasing automation wherever possible.

Geoff
Global Sales Director in New Zealand
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Losing touch with the cusomter.

2.0 2 weeks ago New

Comments: It works and accounting isn't the most exciting part of the day. The features and mindless design changes do not justify the constant price increases. Like the huge integration list, they should break up every feature and price by feature rather than base packages.

Pros:

Xero was great when we first signed up. It was a simple small business accounting software.

Cons:

They lost touch with the customers. Developers ruled with poorly thought out features and UI/UX. Tell your early customers how much you are discounting your new customers and then flood the dashboard with price increase notifications. Price goes up and the product gets worse.

Mark
Owner in South Africa
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy, capable, and to the point

5.0 3 months ago

Comments: Overall, we love Xero, having come from a free alternative which took so much more time to use.

Pros:

We love Xero's ease of use and the straightforward way of defining accounts, setting tax settings on these accounts and then reconciling transactions.

Cons:

While Xero has many integrations to other external solutions/applications, it has none which are valuable to us, being our local South African payment gateways and Buy Now Pay Later providers for the purposes of importing transactions from them into Xero for transaction reconciliation - examples of integrations which would be fantastic are to PayFast, PayJustNow, Ozow, Payflex, HappyPay, Float, etc.

Jhoy
Finance Manager in Philippines
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Xero certified

5.0 last month New

Pros:

Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.

Cons:

Can't think of any right now cause going back to what I just said, they continuously update the software so it will be useful to their users.