--- description: Get information about HelpWire price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelpWire Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/31955/remote-desktop/software) > [HelpWire](/software/169762/helpwire) # HelpWire Canonical: https://www.capterra.in/software/169762/helpwire Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/169762/helpwire?page=2) > Remote access software for Windows, macOS, and Linux. Starts sessions via a link with no credentials and enables unattended access for > > Verdict: Rated **4.9/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HelpWire? Small and Medium-sized Businesses Small Business Owner IT Support Companies Help Desk Support Teams Managed Service Providers Technology Consultants IT Managers System Administrators ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 80 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Eltima Software - **Location**: Frankfurt, Germany - **Founded**: 2001 ## Commercial Context - **Starting Price**: $0.00 - **Pricing model**: Other (Free version available) - **Pricing Details**: Contact Eltima Software for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Chat/Messaging - Diagnostic Tools - File Sharing Software - File Transfer - Multiple Monitor Access - Real-Time Chat - Remote Access/Control - Screen Sharing Software - Troubleshooting - Unattended Access ## Support Options - Email/Help Desk - Knowledge Base Software - Chat ## Category - [Remote Desktop Software](https://www.capterra.in/directory/31955/remote-desktop/software) ## Related Categories - [Remote Desktop Software](https://www.capterra.in/directory/31955/remote-desktop/software) - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.in/software/181775/zoho-assist) — 4.7/5 (1453 reviews) 2. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11629 reviews) 3. [AnyDesk](https://www.capterra.in/software/149595/anydesk) — 4.6/5 (1787 reviews) 4. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24149 reviews) 5. [Supremo Remote Desktop](https://www.capterra.in/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "All the help you need is Helpwire\!" — 5.0/5 > **Chetna** | *24 July 2024* | Research | Recommendation rating: 6.0/10 > > **Pros**: Well its is really easy and flexible to use helpwire . Along with flexibility its remote technology is very effiecient which makes it perfect in this work from home era as you can literally access the software from any location. > > **Cons**: I dont find any such cons in the application however everything has few loopholes but to best of my knowledge i have had a great experience with helpwire. > > Overall helpwire as it name suggests has proved very useful for me. It just makes working very flexible and its remote technology is likewise very efficient and smooth. It has a lot of enhanced features and comes user freindly for the mac as well as window users as well\! And its zero configuration to start a session as well as user oreinted solution is a plus pro\! ----- ### "Empowering\! Efficient\! Professional Life-transforming\!" — 5.0/5 > **Mohun Raam** | *24 July 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Accessing the laptop and desktop of my teammates' empowered me to overcome all my inbound issues. We can be away, any where, wide apart, working in our personal works and yet whenever necessary I could easily connect with my teammate's system with HelpWire. This is the next generation tech for remote connectivity. > > **Cons**: There are no specific bad features for HelpWire which makes me wonder how any tech can be so satisfying and effortless to use. HelpWire is bringing new features is what I heard and I am excited to experience them while I continue to use my HelpWire application for remote connectivity\! This is probably my best experience regarding any tech application I have used ever since. > > It is truly transformative\! My professional life has become simple, highly-efficient and empowering all at once. HelpWire is the sole reason for that\! From security to chatting or messaging, all the features of HelpWire are really unparalleled and redefining. I am already recommending this to everyone I know and to all my teammates\! ----- ### "Helpwire a remote approch to pc and laptos" — 5.0/5 > **Ramdas** | *28 September 2024* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Helpwire is a technique to the PC and laptops that improve services remotely, there is no need to visit service centers and it saves a lot of time. this is the best app and is good for laptops and PC.I liked this service from my experience that was amazing. > > **Cons**: Help Wire has minimal mobile support and it has no other drawback . > > overall the service from Helpwire is very good. it has no y drawbacks I found it is helpworthy for users ----- ### "Best product for my company" — 5.0/5 > **Nandini** | *24 July 2024* | Translation & Localization | Recommendation rating: 10.0/10 > > **Pros**: The smoothness of its usage and easiness > > **Cons**: Requires a bit better quality of network to function smoothly ----- ### "A Game-Changer for Remote Work" — 5.0/5 > **Jayesh** | *23 September 2024* | Human Resources Software | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about HelpWire is its simplicity and efficiency. The setup is incredibly quick—no complicated configurations needed. I can seamlessly switch between multiple remote desktops and view dual displays, which has significantly improved my troubleshooting speed. The security features, like top-tier encryption, give me peace of mind, especially when handling sensitive information. > > **Cons**: I couldn't find any particular drawbacks with HelpWire. It did seem a little slow at times, but that may be due to my laptop being a bit older. > > My experience with HelpWire has been fantastic. It has significantly streamlined my remote support tasks, making them quicker and more effective. Plus, the fact that it's completely free makes it an unbeatable option for individuals and small businesses alike. I wholeheartedly recommend HelpWire to anyone seeking a reliable and powerful remote desktop solution\! ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/169762/helpwire?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/169762/helpwire) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data