---
description: Get information about ProScheduler WFM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProScheduler WFM Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [ProScheduler WFM](/software/171644/proscheduler)

# ProScheduler WFM

Canonical: https://www.capterra.in/software/171644/proscheduler

> User-friendly, enterprise-class, WFM system for the contact center industry that's easy to deploy and a quick ROI.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ProScheduler WFM?

Our WFM Solutions are user-friendly, enterprise-class systems made for the contact center industry. Our tools can help you and your center produce optimized schedules within minutes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loxysoft
- **Founded**: 1989

## Commercial Context

- **Starting Price**: $10.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: You are charged for agents that are scheduled in the system
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Budgeting/Forecasting
- Employee Management
- Skills Tracking

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Workforce Management Software](https://www.capterra.in/directory/30210/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.capterra.in/directory/30210/workforce-management/software)
- [Call Recording Software](https://www.capterra.in/directory/30533/call-recording/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [RingCX](https://www.capterra.in/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews)
3. [CXone Mpower](https://www.capterra.in/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)
4. [Calabrio ONE](https://www.capterra.in/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)
5. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5058 reviews)

## Reviews

### "Valuable" — 5.0/5

> **Peggie** | *13 September 2018* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The database is comprehensive and accurate, and the application is very user-friendly.
> 
> **Cons**: There is not currently an option to create customized reports.
> 
> Scheduling for 8 Contact Centers can be a nightmare. This program has allowed us to configure our staffing needs while maneuvering through a variety of individual availability's and numerous requests.

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### "ProScheduler WFM: An effective planning tool for optimized personnel management" — 4.0/5

> **Sidiki** | *17 March 2023* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: ProScheduler WFM is a very capable workforce scheduling software. It offers a multitude of features that enable efficient and optimized personnel management, regardless of the size of the company.One of the main strengths of ProScheduler WFM is its ability to provide a real-time overview of staff availability, working hours, absences and vacations. This feature allows managers to plan resources based on real business needs, optimize staff utilization and minimize costs.ProScheduler WFM also has an automatic scheduling tool, which takes into account employee skills and preferences to create balanced and fair work schedules. Employees can also view and edit their work schedules through the mobile app, making it easier to communicate and collaborate among team members.Finally, ProScheduler WFM is also equipped with reporting and analysis tools that allow managers to track the performance of their staff, monitor costs and identify potential areas for improvement. Overall, ProScheduler WFM is a great choice for businesses looking to optimize their workforce management and improve productivity.
> 
> **Cons**: Although ProScheduler WFM is an effective workforce scheduling software, it also has some potential drawbacks for users.First, the initial setup of the software can be complex and require some technical expertise. Users should take the time to understand how the software works and customize the settings to suit their business needs. This can be time consuming and frustrating for less experienced users.Moreover, ProScheduler WFM is quite expensive software, which can be a hindrance for small businesses or non-profit organizations. Costs for installation, training, maintenance, and updates can add up quickly, making software unaffordable for some budgets.Finally, some users have reported stability issues with the software, including crashes and unexpected errors. Although these issues are relatively rare, they can be frustrating for users who rely on the software to schedule their workforce.Overall, although ProScheduler WFM offers many useful features, it is important for potential users to consider costs and technical requirements before deciding if the software is right for their business.
> 
> Overall, ProScheduler WFM is a powerful workforce scheduling software that offers a full suite of features to help businesses optimize their workforce management. It is easy to use for managers and employees, making it easier for team members to collaborate and communicate.Advanced automatic scheduling and skills management features allow companies to create balanced and efficient work schedules, while minimizing costs. Additionally, the software provides a real-time overview of staff availability, work schedules and absences, allowing managers to make informed decisions to optimize resource utilization.However, ProScheduler WFM can be expensive for small businesses or non-profit organizations, and initial setup may require some technical expertise. Additionally, some users have reported stability issues with the software, although this is relatively rare.Overall, ProScheduler WFM is a great choice for businesses looking to optimize their workforce management and improve productivity. However, potential users should consider costs and technical requirements before deciding if the software is right for their business.

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### "They are friendly and is very helpful" — 4.0/5

> **Kimberly** | *30 May 2019* | Broadcast Media | Recommendation rating: 5.0/10
> 
> **Pros**: it works and its amazing you should really get it and it has a free trial very good
> 
> **Cons**: nothing is all amazing the only thing is when the trial is over you have to pay but its worth it\!

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### "ProScheduler WFM" — 5.0/5

> **Wanda** | *13 September 2018* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use - adaptable.  We have a unique setup with season work with pro-scheduler I can still projected staff coverage accurately.
> 
> **Cons**: Wish there was a drag and drop feature for scheduling
> 
> I never have to wait for customer service - the response time is same day\!

## Links

- [View on Capterra](https://www.capterra.in/software/171644/proscheduler)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/171644/ProScheduler/> |
| en-AE | <https://www.capterra.ae/software/171644/proscheduler> |
| en-AU | <https://www.capterra.com.au/software/171644/proscheduler> |
| en-CA | <https://www.capterra.ca/software/171644/proscheduler> |
| en-GB | <https://www.capterra.co.uk/software/171644/proscheduler> |
| en-IE | <https://www.capterra.ie/software/171644/proscheduler> |
| en-IL | <https://www.capterra.co.il/software/171644/proscheduler> |
| en-IN | <https://www.capterra.in/software/171644/proscheduler> |
| en-NZ | <https://www.capterra.co.nz/software/171644/proscheduler> |
| en-SG | <https://www.capterra.com.sg/software/171644/proscheduler> |
| en-ZA | <https://www.capterra.co.za/software/171644/proscheduler> |

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