--- description: Get information about Health Cloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.in/software/172299/health-cloud Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.4/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 66 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Automated Routing - Billing & Invoicing - Care Plan Management - Case Management software - Claims Management Software - Commission Management - Confirmations/Reminders - Contact Management Software - Dashboard Software - Data Import/Export - Data Security - Document Management Software - EMR/EHR - Electronic Data Capture Software - Electronic Signature - Financial Management Software - For Medical Purposes - Forms Management - Insurance Policy Management - Inventory Management Software - Inventory Tracking - Invoice Management - Lead Management Software - Medical Billing Software - Medical History Records - Mobile Access - Multi-Location - Order Management Software - Patient Communications - Patient Education - Patient Engagement Software - Patient Management Software - Patient Portal Software - Patient Recruiting - Physician Management - Pipeline Management - Policy Management Software - Product Identification - Purchasing & Receiving - Reminders - SMS Messaging - Scheduling Software - Task Management Software - Treatment Planning - Workflow Management Software ... and 30 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.in/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.in/directory/31085/patient-engagement/software) - [AI Agents for Customer Support](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software) - [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software) ## Alternatives 1. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (859 reviews) 2. [Jane](https://www.capterra.in/software/178984/jane-app) — 4.8/5 (534 reviews) 3. [BestoSys](https://www.capterra.in/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.in/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 5. [Pabau](https://www.capterra.in/software/140062/pabau-crm) — 4.7/5 (651 reviews) ## Reviews ### "Efficient and Reliable Healthcare Management Platform" — 5.0/5 > **Yogesh** | *3 June 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities. The platform is easy to use once configured properly and helps teams manage patient information efficiently. The reporting tools provide useful insights and simplify tracking and analysis. Customer support is responsive and helpful when resolving issues or assisting with setup. Data management is one of the strongest features, allowing secure and organized handling of patient records and workflows. > > **Cons**: Some bugs and performance issues can appear occasionally, especially when working with large amounts of data. Initial setup and customization may take time for new users, and certain advanced features require additional learning. Payroll-related integrations could also be improved for a smoother experience. > > Overall, my experience with Health Cloud has been very positive. It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features. The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities, the platform delivers good value and is highly useful for healthcare organizations. ----- ### "Smarter Patient Care, Once You Master the Curve" — 4.0/5 > **Verified Reviewer** | *16 August 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: It centralizes everything about a patient into one clear, connected view. The ability to coordinate care plans, track patient history, and automate clinical workflows seamlessly in real time makes delivery much smoother. > > **Cons**: Setup and customization are heavy lifts. The platform can feel overly complex at first, and navigating between detailed medical records and admin dashboards isn't always intuitive for new staff. > > Health Cloud is a powerful, enterprise-grade solution that transforms patient management. Once your team gets past the initial setup and training hurdles, the efficiency and clarity it brings to care coordination are hard to beat. ----- ### "Powerful healthcare data platform with a steep setup curve" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: The biggest strength of Health Cloud is its ability to unify patient or member data into a single, comprehensive view. It improves care coordination, data visibility, and collaboration across teams. The integration with the Salesforce ecosystem is strong, and built-in compliance features make it suitable for regulated healthcare environments. > > **Cons**: Implementation can be complex and time-consuming, especially for teams without prior Salesforce experience. Costs can increase quickly due to licensing and customization needs. There is also a noticeable learning curve during initial adoption. > > Overall, Health Cloud is a powerful and scalable solution for managing healthcare data and patient engagement. Once implemented properly, it delivers strong value, but it requires technical expertise, time, and budget to fully leverage its capabilities. Best suited for mid-to-large healthcare organizations rather than small teams ----- ### "Helpful Platform with a Learning Curve" — 5.0/5 > **Preethi** | *29 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Health Cloud was how easy it was to find the information I needed without jumping between different screens. Having patient details, appointments, and previous interactions in one place made daily tasks much more manageable. Once I got familiar with the system, it helped save time and made it easier to keep track of everything. It felt like a practical tool that supported the work instead of making it more complicated. > > **Cons**: The thing liked least about Health Cloud was that it took some time to get comfortable with all the features. At first, it felt a bit overwhelming because there are many options and screens to navigate. Sometimes the pages were slower to load, especially when working with large amounts of data, and finding certain settings wasn't always straightforward. Once I got used to it, these issues became less of a problem, So I feel that initial learning curve was definitely the biggest drawback. > > \*\*Manual Answer:\*\* \> Overall, my experience with Health Cloud has been good. It took a little time to learn at first, but once I became familiar with it, it made managing patient information and daily tasks much easier. I found it helpful for keeping everything organized in one place, which reduced the need to switch between different systems. While there are a few areas that could be simpler, the platform has been reliable and has made day-to-day work more efficient. ----- ### "Powerful Platform for Patient Care Management" — 5.0/5 > **Namrata** | *11 July 2026* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: Health Cloud made it much easier to keep patient information organized in one place. I liked how it provided a complete view of patient records and helped improve communication between care teams. The interface is intuitive once you get used to it, and the reporting features are very useful. > > **Cons**: The initial setup and customization can take time and may require technical expertise. Some features also have a learning curve, and performance can occasionally feel slow when working with large amounts of data. > > Overall, my experience with Health Cloud has been positive. It offers powerful tools for managing patient information, coordinating care, and improving workflows. While it takes some time to learn all of its capabilities, it has helped make daily processes more efficient and organized. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data