--- description: Get information about Health Cloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.in/software/172299/health-cloud Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.5/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 40 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Care Plan Management - Case Management software - Claims Management Software - Client Portal - Commission Management - Confirmations/Reminders - Contact Management Software - Dashboard Software - Data Import/Export - Document Management Software - EMR/EHR - Electronic Data Capture Software - Electronic Payments - Electronic Signature - Financial Management Software - For Medical Purposes - Forms Management - Insurance Policy Management - Inventory Management Software - Inventory Tracking - Invoice Management - Lead Management Software - Medical Billing Software - Mobile Access - Multi-Location - Patient Communications - Patient Management Software - Patient Monitoring - Patient Portal Software - Physician Management - Pipeline Management - Policy Management Software - Product Identification - Purchase Order Management - Purchasing & Receiving - Reminders - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling Software - Task Management Software - Treatment Planning - Trial Design - Workflow Management Software ... and 28 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.in/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.in/directory/31085/patient-engagement/software) - [Patient Case Management Software](https://www.capterra.in/directory/30590/patient-case-management/software) - [Clinical Trial Management Software](https://www.capterra.in/directory/10035/clinical-trial-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [Jane](https://www.capterra.in/software/178984/jane-app) — 4.8/5 (515 reviews) 3. [BestoSys](https://www.capterra.in/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.in/software/122278/epiccare-emr) — 4.4/5 (453 reviews) 5. [Pabau](https://www.capterra.in/software/140062/pabau-crm) — 4.7/5 (636 reviews) ## Reviews ### "Efficient and Reliable Healthcare Management Platform" — 5.0/5 > **Yogesh** | *3 June 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities. The platform is easy to use once configured properly and helps teams manage patient information efficiently. The reporting tools provide useful insights and simplify tracking and analysis. Customer support is responsive and helpful when resolving issues or assisting with setup. Data management is one of the strongest features, allowing secure and organized handling of patient records and workflows. > > **Cons**: Some bugs and performance issues can appear occasionally, especially when working with large amounts of data. Initial setup and customization may take time for new users, and certain advanced features require additional learning. Payroll-related integrations could also be improved for a smoother experience. > > Overall, my experience with Health Cloud has been very positive. It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features. The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities, the platform delivers good value and is highly useful for healthcare organizations. ----- ### "Powerful healthcare data platform with a steep setup curve" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: The biggest strength of Health Cloud is its ability to unify patient or member data into a single, comprehensive view. It improves care coordination, data visibility, and collaboration across teams. The integration with the Salesforce ecosystem is strong, and built-in compliance features make it suitable for regulated healthcare environments. > > **Cons**: Implementation can be complex and time-consuming, especially for teams without prior Salesforce experience. Costs can increase quickly due to licensing and customization needs. There is also a noticeable learning curve during initial adoption. > > Overall, Health Cloud is a powerful and scalable solution for managing healthcare data and patient engagement. Once implemented properly, it delivers strong value, but it requires technical expertise, time, and budget to fully leverage its capabilities. Best suited for mid-to-large healthcare organizations rather than small teams ----- ### "Give them a try\! Great job Health Cloud\!" — 5.0/5 > **Joshua** | *29 January 2026* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: How helpful the customer service was, very informational and patient while I had my questions and concerns answered, very easy to get used to and I love it > > **Cons**: It honestly had some buggy issues, nothing major but should be looked at . Honestly other than that I had no issues > > Overall was exciting and also such a relief to have a simple platform to use very new user friendly ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *2 June 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Cons**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "It’s nice but needs fixing" — 5.0/5 > **Kayla** | *17 May 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Health cloud is a useful tool for us in the office as we navigate scheduling and other data entries. It helps manage our data and keeps us processing things quickly. > > **Cons**: It has a lot of bugs and it works very slowly. It is hard to get ahold of customer service sometimes. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data