--- description: Get information about Health Cloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.in/software/172299/health-cloud Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/172299/health-cloud?page=2) > Health Cloud is a HIPAA-compliant tool that helps healthcare providers \& payers streamline relationships and personalize patient care. > > Verdict: Rated **4.4/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Health Cloud? It is designed for healthcare providers, payers, public health agencies, and life sciences organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 49 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Campaign Management Software - Care Plan Management - Case Management software - Claims Management Software - Client Portal - Commission Management - Compliance Tracking - Confirmations/Reminders - Contact Management Software - Dashboard Software - Data Import/Export - Document Management Software - EMR/EHR - Electronic Data Capture Software - Electronic Signature - Email Management Software - Expiration Date Management - Financial Management Software - For Medical Purposes - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Insurance Policy Management - Inventory Optimisation Software - Inventory Tracking - Invoice Management - Lead Management Software - Medical Billing Software - Mobile Access - Multi-Location - Patient Management Software - Patient Portal Software - Physician Management - Product Identification - Purchase Order Management - Purchasing & Receiving - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling Software - Self Service Portal - Task Management Software - Treatment Planning - Workflow Management Software ... and 28 more features ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software) - [Patient Management Software](https://www.capterra.in/directory/30780/patient-management/software) - [Patient Engagement Software](https://www.capterra.in/directory/31085/patient-engagement/software) - [Patient Case Management Software](https://www.capterra.in/directory/30590/patient-case-management/software) - [Clinical Trial Management Software](https://www.capterra.in/directory/10035/clinical-trial-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [Jane](https://www.capterra.in/software/178984/jane-app) — 4.8/5 (529 reviews) 3. [BestoSys](https://www.capterra.in/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.capterra.in/software/122278/epiccare-emr) — 4.4/5 (455 reviews) 5. [Pabau](https://www.capterra.in/software/140062/pabau-crm) — 4.7/5 (643 reviews) ## Reviews ### "Efficient and Reliable Healthcare Management Platform" — 5.0/5 > **Yogesh** | *3 June 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities. The platform is easy to use once configured properly and helps teams manage patient information efficiently. The reporting tools provide useful insights and simplify tracking and analysis. Customer support is responsive and helpful when resolving issues or assisting with setup. Data management is one of the strongest features, allowing secure and organized handling of patient records and workflows. > > **Cons**: Some bugs and performance issues can appear occasionally, especially when working with large amounts of data. Initial setup and customization may take time for new users, and certain advanced features require additional learning. Payroll-related integrations could also be improved for a smoother experience. > > Overall, my experience with Health Cloud has been very positive. It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features. The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities, the platform delivers good value and is highly useful for healthcare organizations. ----- ### "Powerful healthcare data platform with a steep setup curve" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: The biggest strength of Health Cloud is its ability to unify patient or member data into a single, comprehensive view. It improves care coordination, data visibility, and collaboration across teams. The integration with the Salesforce ecosystem is strong, and built-in compliance features make it suitable for regulated healthcare environments. > > **Cons**: Implementation can be complex and time-consuming, especially for teams without prior Salesforce experience. Costs can increase quickly due to licensing and customization needs. There is also a noticeable learning curve during initial adoption. > > Overall, Health Cloud is a powerful and scalable solution for managing healthcare data and patient engagement. Once implemented properly, it delivers strong value, but it requires technical expertise, time, and budget to fully leverage its capabilities. Best suited for mid-to-large healthcare organizations rather than small teams ----- ### "Powerful Platform for Patient Care Management" — 5.0/5 > **Namrata** | *11 July 2026* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: Health Cloud made it much easier to keep patient information organized in one place. I liked how it provided a complete view of patient records and helped improve communication between care teams. The interface is intuitive once you get used to it, and the reporting features are very useful. > > **Cons**: The initial setup and customization can take time and may require technical expertise. Some features also have a learning curve, and performance can occasionally feel slow when working with large amounts of data. > > Overall, my experience with Health Cloud has been positive. It offers powerful tools for managing patient information, coordinating care, and improving workflows. While it takes some time to learn all of its capabilities, it has helped make daily processes more efficient and organized. ----- ### "Powerful Healthcare CRM That Simplifies Patient Management" — 5.0/5 > **Bansil** | *2 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Health Cloud makes it easy to keep patient information organized in one place. The platform provides a complete view of patient interactions, making care coordination much more efficient. It is flexible, integrates well with other Salesforce products, and offers powerful reporting and workflow automation features. > > **Cons**: The initial implementation and customization can be time-consuming, especially for organizations with complex workflows. Some advanced features also require training before users can take full advantage of them. > > My overall experience with Health Cloud has been very positive. It has helped improve patient data management, streamlined care coordination, and reduced manual work through automation. The interface is intuitive once users become familiar with it, and the reporting capabilities provide valuable insights for healthcare teams. Overall, it has been a reliable solution for managing patient relationships and clinical workflows. ----- ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Cons**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data