---
description: Get information about Video RTC price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Video RTC Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Video RTC](/software/172480/video-rtc)

# Video RTC

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> Cloud Video Real-time Communications with high-quality transactional channels for existing IP Contact Centers.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Video RTC?

Any size companies and industries like BPO Call Centers, Operators, Financial Services, Healthcare Services, Public Sector, Retail.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interactive Powers
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $69.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Per Port or Per Channel
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia and 131 more

## Features

- Audio/Video Conferencing
- Call Recording Software
- Call Routing
- Chat/Messaging
- File Sharing Software
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- Two-Way Audio & Video

## Integrations (5 total)

- Avaya UCaaS
- GENESYS
- Modern Campus Involve
- Vocalcom Hermes360
- XCALLY

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)
- [Cloud Communication Platform](https://www.capterra.in/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [Wildix](https://www.capterra.in/software/218251/wildix) — 4.7/5 (209 reviews)
2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24046 reviews)
3. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (10941 reviews)
4. [Zoom Workplace](https://www.capterra.in/software/144037/zoom-video-conferencing) — 4.6/5 (14528 reviews)
5. [Flock](https://www.capterra.in/software/151072/flock) — 4.5/5 (344 reviews)

## Reviews

### "It is a great solution for video RTC used in Contact Centers or similar." — 5.0/5

> **Javier** | *5 March 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Easily to implement. Multi Channel (web, mobile)
Secure 
API Framework designed to connect external Business Systems or Contact Center technologies
> 
> Easy integration with external systems. It does not need complicated developments for its integration.

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### "La solución las madura del mercado" — 5.0/5

> **Verified Reviewer** | *26 October 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Es muy flexible y tiene las funcionalidades para la atención de clientes
> 
> **Cons**: No hay comentarios negativos, hemos tenido muy buena experiencia
> 
> Excelente

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### "Interesting calling system" — 4.0/5

> **Eric W.** | *26 February 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about this software is that it allows people to communicate with anyone easily.  Hit a few buttons and you are talking with others.
> 
> **Cons**: What I like least about this software is that there are some limits as to who you can connect with.  There can be more to it.

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### "Mejora sustancial de atención a clientes" — 5.0/5

> **Manuel** | *28 October 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Muy fácil de integrar, una calidad de imagen espectacular y un servicio de soporte amigable y resolutivo. 100% recomendable. En muy poco tiempo nos ha ayudado a incrementar los ratios de satisfacción de nuestros clientes con la atención por video. Gracias\!\!\!
> 
> **Cons**: Las funcionalidades que necesita para integrar con mis soluciones me las ha facilitad el equipo de soporte, por lo que no hecho en falta ninguna funcionalidad.
> 
> Proyectos para atención a clientes por video llamada.

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### "Plataforma Innovadora atingente a la nueva forma de atender clientes" — 5.0/5

> **Carlos** | *26 October 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Su rapidez en la instalación, la simpleza en el uso, felxibilidad en la instalación, personalización. Cumple satisfactoriamente con su objetivo
> 
> **Cons**: Hasta la fecha, no he logrado encontrar nada que sea un contra. Todo fenomenal.
> 
> Ha venido a materilaizar la apertura definitiva de un nuevo canal digital de atención de público, Lo hemos probado en varios instituciones públicas y privadas con éxitos comprobables. Muy buena experiencia con fábrica, cercana y flexible. siempre disponible.

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## Links

- [View on Capterra](https://www.capterra.in/software/172480/video-rtc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/172480/Video-RTC/> |
| en-AE | <https://www.capterra.ae/software/172480/video-rtc> |
| en-AU | <https://www.capterra.com.au/software/172480/video-rtc> |
| en-CA | <https://www.capterra.ca/software/172480/video-rtc> |
| en-GB | <https://www.capterra.co.uk/software/172480/video-rtc> |
| en-IE | <https://www.capterra.ie/software/172480/video-rtc> |
| en-IL | <https://www.capterra.co.il/software/172480/video-rtc> |
| en-IN | <https://www.capterra.in/software/172480/video-rtc> |
| en-NZ | <https://www.capterra.co.nz/software/172480/video-rtc> |
| en-SG | <https://www.capterra.com.sg/software/172480/video-rtc> |
| en-ZA | <https://www.capterra.co.za/software/172480/video-rtc> |

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