---
description: Get information about Bloomreach price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Bloomreach Price, Features, Reviews & Ratings - Capterra India
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# Bloomreach

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> Cloud-based AI personalization platform unifying customer and product data across marketing automation, site search, and.
> 
> Verdict: Rated **4.8/5** by 56 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Bloomreach?

Mid-market to enterprise ecommerce and retail businesses ranging from approximately $50M to $5B in revenue, across fashion, grocery, and consumer goods industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 56 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bloomreach
- **Location**: Mountain View, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact Bloomreach for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Albanian, Bangla, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 57 more

## Features

- 2-Way Messaging
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Audience Targeting
- Automated Responses
- Behavior Tracking
- Behavioral Targeting
- CRM Software
- Campaign Planning
- Campaign Scheduling
- Catalog Management
- Contact Management Software
- Content Publishing Options
- Conversion Tracking
- Customer Profiles
- Customer Segmentation
- Customizable Templates
- Data Import/Export
- Document Management Software
- Drag & Drop
- Drag & Drop Editor
- Drip Campaigns
- Engagement Tracking
- Full Text Search
- Heatmaps
- Indexing
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Marketing Management
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Multi-Channel Marketing
- Multiple Data Sources
- Natural Language Search
- Personalization Software
- Real-Time Analytics
- Real-Time Reporting
- Recommendations
- SEO Management
- SMS Marketing
- Scheduled Messaging
- Search/Filter
- Social Marketing
- Template Management
- Website Analytics
- Website Personalization

... and 24 more features

## Integrations (142 total)

- AMQP Adapter for SAP Process Orchestration and SAP Integration Suite
- AWS Lambda
- Alexa for Business
- Amazon Redshift
- Amazon S3 Adapter for SAP CPI
- Amazon S3 Glacier
- Amazon S3 Transfer Acceleration
- Amazon Simple Notification Service (SNS)
- Amperity
- Antavo
- Aruba ESP
- Athos Commerce
- Attentive
- Azure Portal
- Bazaarvoice

... and 127 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Marketing Tools](https://www.capterra.in/directory/34136/ai-marketing-tools/software)

## Related Categories

- [AI Marketing Tools](https://www.capterra.in/directory/34136/ai-marketing-tools/software)
- [Personalization Software](https://www.capterra.in/directory/30965/personalization/software)
- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)
- [Customer Data Platforms](https://www.capterra.in/directory/31334/customer-data-platform/software)
- [Web Content Management Software](https://www.capterra.in/directory/33335/web-content-management/software)

## Alternatives

1. [Brevo Marketing Platform](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3514 reviews)
2. [MailerLite](https://www.capterra.in/software/136603/mailerlite) — 4.7/5 (2322 reviews)
3. [ActiveCampaign](https://www.capterra.in/software/79367/activecampaign) — 4.6/5 (2568 reviews)
4. [HubSpot Marketing Hub](https://www.capterra.in/software/171840/hubspot-marketing) — 4.5/5 (6253 reviews)
5. [EmailOctopus](https://www.capterra.in/software/147415/emailoctopus) — 4.8/5 (655 reviews)

## Reviews

### "Ok email automation platform. Terrible CDP." — 4.0/5

> **Vince** | *23 December 2024* | Financial Services Software | Recommendation rating: 7.0/10
> 
> **Pros**: A lot of potential customization like a sandbox
> 
> **Cons**: Default and out of the shelf functionality is limited or unnecessarily complex
> 
> Ok email automation platform. Terrible CDP.

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### "Finally a CDP without a rival | Excelent." — 5.0/5

> **Martin** | *20 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Bloomreach is able to do almost everything what we need in our CDP system. His competitors are very complicated to set up and to operate without knowledge. We are also able to use Bloomreach throughout company from call centrum to our board management. As for data collecting/reporting or for better customer care. There is big advantage that we can also use it for marketing. Incredible tool and easy to operate.
> 
> **Cons**: I would like to know more about specific roadmap. If I miss something on the platform, I would like to suggest change and be informed if this change would be implemented within roadmap in next app release. But it is minority according to the fact what could Bloomreach do for us in case of SaaS.

-----

### "Bert inser friendly" — 4.0/5

> **Anja** | *22 March 2024* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: The ease of use. It’s super easy to learn the basics and once you’ve learned the basics the rest will be easy to learn as well
> 
> **Cons**: Our business is complex and Bloomreach doesn’t have support for all our needs

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### "Great, better and the worst..." — 4.0/5

> **Jan** | *11 October 2023* | Telecommunications | Recommendation rating: 3.0/10
> 
> **Pros**: Amazing tool with many different features... imposible to pick only few.
> 
> **Cons**: Lack of real-life tutorials (not just lengthy documentation on your website).Missing proper user flow/funnel tools and a simplified way to modify dashboard data by changing just one attribute line, for example, the website URL.Please note that I am aware of the existing funnel/flow tools, but Google Analytics is still far more superior.
> 
> Amazing, complicated and unfortunatelly very often frustrating

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### "Email Marketing ALL IN ONE Platform\!" — 5.0/5

> **Maik** | *7 November 2023* | Computer & Network Security | Recommendation rating: 9.0/10
> 
> **Pros**: Email Marketing campaigns are easy to set up. Afterward, it's easy to analyze the results. To set up Email Marketing flows its also pretty easy - maintaining them too.
> 
> **Cons**: To build Reports is still a bit complicated but its improving.

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## Links

- [View on Capterra](https://www.capterra.in/software/173203/bloomreach)

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| de-CH | <https://www.capterra.ch/software/173203/bloomreach> |
| en | <https://www.capterra.com/p/173203/Bloomreach/> |
| en-AE | <https://www.capterra.ae/software/173203/bloomreach> |
| en-AU | <https://www.capterra.com.au/software/173203/bloomreach> |
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| en-GB | <https://www.capterra.co.uk/software/173203/bloomreach> |
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| en-ZA | <https://www.capterra.co.za/software/173203/bloomreach> |
| fr | <https://www.capterra.fr/software/173203/bloomreach> |
| fr-BE | <https://fr.capterra.be/software/173203/bloomreach> |
| fr-CA | <https://fr.capterra.ca/software/173203/bloomreach> |
| fr-LU | <https://www.capterra.lu/software/173203/bloomreach> |
| pl | <https://www.capterra.pl/software/173203/bloomreach> |

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