---
description: Get information about BrandBastion price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: BrandBastion Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [BrandBastion](/software/173375/brand-bastion)

# BrandBastion

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> BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.
> 
> Verdict: Rated **4.4/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BrandBastion?

BrandBastion helps fast-growing brands and enterprises. We collaborate with marketing, CX teams, social media managers, and business leaders across all industries to optimize social strategies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 9 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrandBastion

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact BrandBastion for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Italy, Netherlands, Spain, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Audience Analytics
- Audience Targeting
- Brand Tracking
- Campaign Analytics
- Communication Management
- Competitive Analysis
- Content Management Software (CMS)
- Customer Engagement Software
- Customer Experience Management
- Customer History
- Customizable Reports
- Dashboard Software
- Data Visualization Software
- Engagement Tracking
- Hashtag Tracking
- Interaction Tracking
- Keyword Filtering
- Keyword Tracking
- Multi-Account Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Performance Metrics
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management Software
- Response Management
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring Software
- Trend Analysis
- Visual Analytics
- Workflow Management Software

## Integrations (12 total)

- AI Assistant
- Facebook Business Suite
- Instagram
- LinkedIn Marketing Solutions
- Messenger
- Sentiment Metrics
- Social Media Management Tool
- TikTok
- Trustpilot
- Twitter/X
- YouTube
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)

## Category

- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Social Listening Tools](https://www.capterra.in/directory/33397/social-listening-tools/software)
- [Social Media Analytics Tools](https://www.capterra.in/directory/31655/social-media-analytics-tools/software)
- [Social Media Monitoring Software](https://www.capterra.in/directory/31028/social-media-monitoring/software)

## Alternatives

1. [Oktopost](https://www.capterra.in/software/131277/oktopost) — 4.5/5 (110 reviews)
2. [Sprout Social](https://www.capterra.in/software/121447/sprout-social) — 4.4/5 (606 reviews)
3. [Sprinklr](https://www.capterra.in/software/131274/sprinklr-platform) — 4.3/5 (90 reviews)
4. [facelift](https://www.capterra.in/software/150410/facelift) — 4.4/5 (131 reviews)
5. [Thryv](https://www.capterra.in/software/156926/thryv) — 4.2/5 (505 reviews)

## Reviews

### "They Do the Work for You" — 4.0/5

> **Laura** | *24 July 2022* | Religious Institutions | Recommendation rating: 8.0/10
> 
> **Pros**: I don't have to scroll through hundreds of social media comments and hide those that are harmful to our brand. BrandBastion does all that for us.
> 
> **Cons**: I wish it would highlight a person's name when you reply to their comment.
> 
> It's such a time saver. And I can feel confident that they're catching things I might otherwise miss.

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### "Review" — 5.0/5

> **Štefan** | *15 June 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Monitoring accounts - Its really good way to improve your business.
> 
> **Cons**: More functions can be here - but I believe you improve every day.
> 
> Honestly best site\!

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### "Ai integration" — 2.0/5

> **Alejandro** | *9 February 2023* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: all platform is all in one, this is very helpfull
> 
> **Cons**: can´t comment with ai helper, will be nice to have GPT-3 integrate to respond comments in ours Social Media

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### "Review for the new friend" — 5.0/5

> **kim** | *18 April 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The managing of your pages and bussiness are so easy, you can really save a lot of time.
> 
> **Cons**: Maybe the Video Editing Page to Create Content. It will make my life a lot easier. Time = +Bussiness
> 
> The Social Media Managing, You can have many bussiness pages as many as you can handle.

-----

### "Excellent tool" — 5.0/5

> **Adir** | *27 March 2023* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: BrandBastion Lite is a social media management tool that provides real-time monitoring, automated moderation, and analytics features. I particularly like how it helps businesses quickly identify and respond to negative comments, and gain valuable insights into their social media performance. It's a valuable asset for improving social media strategy and maintaining a positive online reputation.
> 
> **Cons**: While the automated moderation features of BrandBastion Lite are effective, some users may find the pricing relatively high compared to other tools. Additionally, more customization options would be appreciated.

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## Links

- [View on Capterra](https://www.capterra.in/software/173375/brand-bastion)

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| de-CH | <https://www.capterra.ch/software/173375/brand-bastion> |
| en | <https://www.capterra.com/p/173375/Brand-Bastion/> |
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| nl | <https://www.capterra.nl/software/173375/brand-bastion> |
| nl-BE | <https://www.capterra.be/software/173375/brand-bastion> |

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