---
description: Get information about e-bot7 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: e-bot7 Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [e-bot7](/software/173390/e-bot7)

# e-bot7

Canonical: https://www.capterra.in/software/173390/e-bot7

> We develop and integrate artificial intelligence for your customer service.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: e-bot7
- **Location**: Bayern, Germany

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Germany

## Support Options

- FAQs/Forum
- Knowledge Base Software

## Category

- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)

## Alternatives

1. [SmartCrowd](https://www.capterra.in/software/202475/smartcrowd) — 5.0/5 (2 reviews)
2. [nService](https://www.capterra.in/software/127109/nservice) (0 reviews)
3. [Sugar Serve](https://www.capterra.in/software/203733/sugar-serve) — 5.0/5 (1 reviews)
4. [Vocalcom](https://www.capterra.in/software/79481/vocalcom) (0 reviews)

## Reviews

### "Perfect solution for customer service automation" — 5.0/5

> **Jan Friedrich** | *27 October 2020* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Since we started working with e-bot7, they do exceed our expectations. What we especially like is the dashboard, since it provides great insights on analytics. Also, the contextual dialogue editor is extremely intuitive and easy to use (no technical knowledge required). Overall, the AI is very simple and powerful. We do absolutely recommend to go with e-bot7 in case you are seeking to automate your customer service\! We switched from another vendor; e-bot7 stands out.
> 
> **Cons**: So far, we did not have any larger problems. Some smaller issues have been solved by e-bot7 straight away.
> 
> Customers do receive instant support or are directed to the right place. Also, the solution frees up our agents' capacity and, hence, reduces their workload through automation. The solution is of great value to both our customers and agents.

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### "Scaling customer support while reducing overall customer service costs" — 5.0/5

> **Oliver** | *5 November 2020* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: Thanks to e-bot7 we were able to scale our customer support in an incredibly short time through handling significantly more requests. At the same time, we reduced our customer service costs by about 30%. Furthermore, there are several other advantages that we like such as being able to easily personalize and optimize the customer service experience as well as e-bot7's support in any matter along our chatbot journey.
> 
> **Cons**: We have experienced issues with the embed script which limited our ability to work with the chatbot. However, e-bot7 was instantly available and solved all of the issues.
> 
> Our customers were left frustrated often times due to long waiting times that resulted from a continuous growth of our customer base. Hence, automating customer service was very important to us. Additionally, we did not expect to reduce our customer service costs that much.

## Links

- [View on Capterra](https://www.capterra.in/software/173390/e-bot7)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/173390/e-bot7> |
| de-AT | <https://www.capterra.at/software/173390/e-bot7> |
| de-CH | <https://www.capterra.ch/software/173390/e-bot7> |
| en | <https://www.capterra.com/p/173390/e-bot7/> |
| en-AE | <https://www.capterra.ae/software/173390/e-bot7> |
| en-AU | <https://www.capterra.com.au/software/173390/e-bot7> |
| en-CA | <https://www.capterra.ca/software/173390/e-bot7> |
| en-GB | <https://www.capterra.co.uk/software/173390/e-bot7> |
| en-IE | <https://www.capterra.ie/software/173390/e-bot7> |
| en-IL | <https://www.capterra.co.il/software/173390/e-bot7> |
| en-IN | <https://www.capterra.in/software/173390/e-bot7> |
| en-NZ | <https://www.capterra.co.nz/software/173390/e-bot7> |
| en-SG | <https://www.capterra.com.sg/software/173390/e-bot7> |
| en-ZA | <https://www.capterra.co.za/software/173390/e-bot7> |

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