--- description: Get information about Ooma Office price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ooma Office Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Ooma Office](/software/174109/ooma-office) # Ooma Office Canonical: https://www.capterra.in/software/174109/ooma-office Page: 1 / 11\ Next: [Next page](https://www.capterra.in/software/174109/ooma-office?page=2) > All-in-one VoIP and cloud communication solution trusted by millions of users for its reliability, flexibility, and ease of use. > > Verdict: Rated **4.4/5** by 248 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ooma Office? Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 248 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ooma - **Location**: Sunnyvale, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: $19.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Ooma Office costs $19.95 per month per user, including one toll-free number. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Automated Attendant - Automatic Call Distribution - Call Center Management - Call Monitoring Software - Call Recording Software - Call Routing - Call Transfer - Chat/Messaging - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - SIP Trunking - SMS Messaging - Two-Way Audio & Video - VoIP Software - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.capterra.in/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.in/directory/30940/voip/software) - [Cloud Communication Platform](https://www.capterra.in/directory/31362/cloud-communication-platform/software) - [Telephony Software](https://www.capterra.in/directory/30084/telephony/software) - [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software) - [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software) ## Alternatives 1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (868 reviews) 2. [800.com](https://www.capterra.in/software/208208/800-com) — 4.7/5 (324 reviews) 3. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (916 reviews) 4. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.capterra.in/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) ## Reviews ### "Ooma Rocks Business Telephone Service" — 5.0/5 > **Stephanie** | *11 October 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Ooma Office saved me a bundle compared to what Verizon was charging me and give me many more options like the app and plethora of phone features and virtual assistant. > > **Cons**: Ooma depends on our internet connection which could be more reliable. This is less a concern with Ooma than our internet provider > > Ooma has provided quality and reliable calling for my business. The Ooma Businesss app on my iPhone lets me call from the office from anywhere. It's awesome\! ----- ### "Beware of this service if your business depends on it" — 1.0/5 > **Brad** | *27 March 2025* | Utilities | Recommendation rating: 0.0/10 > > **Pros**: The features were exactly what we needed when we signed up. > > **Cons**: The service and support have severely suffered in the last few months. Calls will stop working during business hours and you cannot reach anyone with support > > We are currently looking for another provider as the quality of service is no longer acceptable. ----- ### "On the fence" — 2.0/5 > **Sohrab** | *24 September 2024* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: The price is great and you can customize the features you need. > > **Cons**: The service was lacking. Our phone has been losing internet connection repeatedly and even though our internet speed/latency is beyond what Ooma requires, they still tried to blame the issues on my internet connection (and even told my staff that a jitter time of 1ms should be 5ms, even though the fact is a lower jitter number is desirable not higher). > > Still on the fence. Unless they can give me reliable phone service I may be looking for alternatives. ----- ### "Good product, handy if you are travelling" — 5.0/5 > **Tom** | *15 October 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The app which allows you to make calls from your desktop anywhere in the world > > **Cons**: Voicemail doesn't always record or transcribe properly > > Overall a good experience. Customer service is always helpful ----- ### "Well priced and reliable BASIC phone system." — 3.0/5 > **Lia** | *12 February 2026* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: The product is well priced, I felt like it was overall a good value. We used another internet phone provider in the past which was a disaster, constant outages cost us tens of thousands in lost opportunities, so were worried about stability after that poor experience, but Ooma phones were very reliable with very few outages during our time using the product. Support is easy to reach but sometimes you have to hang up and call back because not everyone in the support department knows what they are doing. > > **Cons**: The phones are not at all sophisticated and were not really suited to our needs despite me being very specific about the features I needed. I ended up finding the "best" fit (still not great) by trial and error because there is no one there to give guidance on these things. At least they have a good exchange policy. The dashboard interface is outdated and clunky, making setting up a new phone tedious and time-consuming. There is no integrated SMS or there was not at the time. > > Overall I am grateful to Ooma. Our previous phone system was down for almost two weeks with no solution in site, and Ooma came to our rescue. The phones were shipped overnight and we were up and running quickly. We were able to set up so quickly because these phones are VERY BASIC. If you need robust features, this is not for you. We now do about 40% of our communications with patients via text and this was not something we could do with Ooma. It's a fact that a lot of people don't want to talk on the phone anymore so for us it's important to meet people where they are. Ooma served its purpose for a while but now we have moved on into the 21st century. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.in/software/174109/ooma-office?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/174109/ooma-office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data