---
description: Get information about StoryTap price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: StoryTap Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Video Management Software](/directory/30754/video-management/software) > [StoryTap](/software/174520/storytap)

# StoryTap

Canonical: https://www.capterra.in/software/174520/storytap

Page: 1 / 2\
Next: [Next page](https://www.capterra.in/software/174520/storytap?page=2)

> StoryTap is an AI-powered platform that helps brands capture, brand, and scale authentic customer video testimonials that drive trust.
> 
> Verdict: Rated **5.0/5** by 11 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses StoryTap?

From solo entrepreneurs to enterprise giants, StoryTap empowers brands with self-serve or fully managed customer video testimonials that scale trust, engagement, and sales across every channel.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 11 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: StoryTap
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Contact StoryTap for a demo and pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Bulk Uploading
- Campaign Management Software
- Collaboration Tools
- Communication Management
- Content Library
- Content Management Software (CMS)
- Conversion Tracking
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard Software
- Email Management Software
- Engagement Tracking
- Feedback Management
- Lead Capture Software
- Media Library
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Language
- Negative Feedback Management
- Publish Scheduling
- ROI Tracking
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SEO Management
- Sentiment Analysis
- Social Media Integration
- Social Sharing
- Templates
- Text Overlay
- Third-Party Integrations
- Video Capture
- Video Creation
- Video Editing Software
- Visual Analytics

## Integrations (2 total)

- CrowdTwist
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Video Management Software](https://www.capterra.in/directory/30754/video-management/software)

## Related Categories

- [Video Management Software](https://www.capterra.in/directory/30754/video-management/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software)
- [Video Making Software](https://www.capterra.in/directory/31677/video-making/software)
- [Video Marketing Software](https://www.capterra.in/directory/31678/video-marketing/software)

## Alternatives

1. [NiceJob](https://www.capterra.in/software/142037/nicejob) — 4.9/5 (202 reviews)
2. [Thryv](https://www.capterra.in/software/156926/thryv) — 4.2/5 (505 reviews)
3. [Yotpo](https://www.capterra.in/software/144389/yotpo) — 4.5/5 (375 reviews)
4. [monday.com](https://www.capterra.in/software/147657/monday-com) — 4.6/5 (5726 reviews)
5. [Marketing 360](https://www.capterra.in/software/148516/marketing-360) — 4.5/5 (1132 reviews)

## Reviews

### "Give your community a voice" — 5.0/5

> **Elijah** | *24 August 2020* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: I used Storytap for a campaign with my \#Tech4Good meetup volunteers. Each member recorded a 2 minute clip with tips to our membership for working from home during COVID-19.

The process was very simple for the end users —  the storyguide ensured I received videos in a usable format and the full access to the video clips gave me flexibility for using the clips anywhere.
> 
> **Cons**: Some video clips had low audio levels because of user error —  if the software was able to give warnings based on low audio recording levels or bad lighting that would improve the quality of the video clips collected.
> 
> I LOVED using storytap —  it solved my "no events during COVID-19" problem. It provided me with weeks of unique community-driven content that allowed me to grow my community and keep my volunteers engaged.

-----

### "No Substitute for Creating Content at Scale" — 5.0/5

> **Samantha** | *2 November 2021* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I don't know of any other software that can generate this much content so quickly. I think that's the most valuable feature of StoryTap. Secondly, the data reports that synthesize all the data points makes decision-making so easy and saves so much time internally. And of course, the Support team they provide to help guide you through template creation, website placement, etc. is incredibly knowledgable and dedicated to helping your team achieve its goals.
> 
> **Cons**: There was nothing that really was a deal breaker. If StoryTap is looking to develop new features, I would recommend an editor/trimmer and continuing to focus on the sweet spot between mass production and customization. Maybe more self-serve?
> 
> Really great experience. I have since moved on from Anderson, but would love to work with them again if the opportunity arises.

-----

### "Easy to use for a social media manager on the periphery of the project" — 5.0/5

> **Andrew** | *26 October 2021* | Higher Education Software | Recommendation rating: 8.0/10
> 
> **Pros**: I think the ease of the platform combined with the support of our rep. has made using StoryTap so great, and uniquely different from other platforms. I'm able to come in as a I need at any time of the user journey and pull videos (full or in segments) to upload to social. On the few moments I need assistance, I'm able to get immediate help from our rep and she's been so great, before, during, and after we launched.
> 
> **Cons**: My only complaint is something that I recently learned the trick to, so it's not really a complaint as a user error and that is the storyline feature on the video information pop out. It starts the story prompt, and as someone who comes in looking for specific moments / clips I can share, I was hoping to see what's said without having to listen to each of them. I've since learned I can see that on the transcript tab. I guess it'd be nice to see them both, vs. separate, but otherwise I don't have critical feedback.
> 
> Overall this is a great tool to not only create video content but to store it. The premise is easy enough, but as someone who comes in and out of the process/ not involved in the recording of it, it's so easy to search and download videos. Your interface is so nice and smooth and it's really helped me share more stories with our digital audiences.

-----

### "Critical Platform For Success" — 5.0/5

> **Kaare** | *4 November 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: -The external platform itself is sleek and aesthetically pleasing
-The concierge services are invaluable in keeping our goals on track
-The internal platform is simple and intuitive - it is very easy for us to get new technicians to leverage the program
-Reporting provided through the platform is extremely helpful especially when cross referencing it
> 
> **Cons**: I would be very keen to see a product roadmap n future enhancements \& development work. This type of strategic collaboration helps us work make the most out of the product \& help us plan future projects.
> 
> StoryTap solved a fundamental challenge for our online content strategy and was easily able to slot into ecosystem and culture. StoryTap has been providing an innovative solution for our business and driven positive outcomes for our customers \& business through its expertise in online content and brand management. The staff has a wonderful attitude and has gone above and beyond in helping us make the most out of the platform. In particular, Andrea, Louise, and Daniel have provided service above and beyond expectations and have kept us on track to meet business targets

-----

### "Good to have" — 5.0/5

> **Anita** | *26 October 2021* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: I like how easy it is to use this platform to create and manage videos. The integration to my business was very smooth as well. The video created on this platform was very professional that the quality is comparable to studio production.
> 
> **Cons**: We got lots of suggestions to improve the current features and functionalities of this software. We look forward to seeing the changes soon.
> 
> The overall experience with StoryTap is positive. Their team members are really good and organized. I can feel that they genuinely care about achieving our business goal and making our business more successful. I really like working with them and look forward to producing more videos and seeing the impact we make to our customers' experience.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.in/software/174520/storytap?page=2)

## Links

- [View on Capterra](https://www.capterra.in/software/174520/storytap)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/223365/StoryTap/> |
| en-AE | <https://www.capterra.ae/software/174520/storytap> |
| en-AU | <https://www.capterra.com.au/software/174520/storytap> |
| en-CA | <https://www.capterra.ca/software/174520/storytap> |
| en-GB | <https://www.capterra.co.uk/software/174520/storytap> |
| en-IE | <https://www.capterra.ie/software/174520/storytap> |
| en-IL | <https://www.capterra.co.il/software/174520/storytap> |
| en-IN | <https://www.capterra.in/software/174520/storytap> |
| en-NZ | <https://www.capterra.co.nz/software/174520/storytap> |
| en-SG | <https://www.capterra.com.sg/software/174520/storytap> |
| en-ZA | <https://www.capterra.co.za/software/174520/storytap> |
| fr | <https://www.capterra.fr/software/174520/storytap> |
| fr-BE | <https://fr.capterra.be/software/174520/storytap> |
| fr-CA | <https://fr.capterra.ca/software/174520/storytap> |
| fr-LU | <https://www.capterra.lu/software/174520/storytap> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"StoryTap","description":"StoryTap is an AI-powered video testimonial platform that makes it easy for brands to collect, produce, and scale authentic customer videos. Our patented technology transforms everyday voices into brand-ready, binge-worthy content for websites, social, e-commerce, and Google Business Profiles. With white-label and fully managed options, StoryTap fits seamlessly into your workflow—saving time while delivering videos that drive engagement, trust, and conversions. Trusted by leading brands like AAA, Samsung, and Danone, StoryTap turns customer stories into your most powerful marketing tool.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/61709f40-34a5-43e6-adf1-89f0397a5581.png","url":"https://www.capterra.in/software/174520/storytap","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/174520/storytap#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":11},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/174520/storytap#faqs","mainEntity":[{"name":"What Is StoryTap?","@type":"Question","acceptedAnswer":{"text":"StoryTap is an AI-powered video testimonial platform that makes it easy for brands to collect, produce, and scale authentic customer videos. Our patented technology transforms everyday voices into brand-ready, binge-worthy content for websites, social, e-commerce, and Google Business Profiles. With white-label and fully managed options, StoryTap fits seamlessly into your workflow—saving time while delivering videos that drive engagement, trust, and conversions. Trusted by leading brands like AAA, Samsung, and Danone, StoryTap turns customer stories into your most powerful marketing tool.","@type":"Answer"}},{"name":"Who Uses StoryTap?","@type":"Question","acceptedAnswer":{"text":"From solo entrepreneurs to enterprise giants, StoryTap empowers brands with self-serve or fully managed customer video testimonials that scale trust, engagement, and sales across every channel.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Video Management Software","position":2,"item":"/directory/30754/video-management/software","@type":"ListItem"},{"name":"StoryTap","position":3,"item":"/software/174520/storytap","@type":"ListItem"}],"@id":"https://www.capterra.in/software/174520/storytap#breadcrumblist"}]}
</script>