--- description: Get information about JumpCloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [AI Governance Tools](/directory/34831/ai-governance-tools/software) > [JumpCloud](/software/175092/jumpcloud-daas) # JumpCloud Canonical: https://www.capterra.in/software/175092/jumpcloud-daas Page: 1 / 13\ Next: [Next page](https://www.capterra.in/software/175092/jumpcloud-daas?page=2) > Cloud-based identity and access management platform with SSO, MFA, mobile device management, Zero Trust security, and AI-driven. > > Verdict: Rated **4.6/5** by 294 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud? Small and midsize businesses, mid-market organizations, and managed service providers (MSPs) across healthcare, wealth management, SaaS, energy, and heavy industrial industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 294 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud Inc. - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: $3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Bangladesh, Belgium, Bhutan, Bulgaria, Cambodia, China, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Estonia, Fiji, Finland, France, French Polynesia, Germany, Greece and 47 more ## Features - Access Certification - Access Controls/Permissions - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Application Security - Approval Process Control - Asset Tracking Software - Automatic Patch Deployment - Automatic Scans - Automatic User/Device Recognition - Backup and Recovery - Chat/Messaging - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - Event Logs - For MSPs - IT Reporting - Issue Management - Log Management Software - Monitoring - Multi-Factor Authentication Software - Network Wide Management - Password Management Software - Patch Management Software - Policy Creation - Policy Management Software - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Remote Update/Installation - Reporting/Analytics - Screen Sharing Software - Security Management - Self Service Portal - Server Monitoring Software - Single Sign On (SSO) Software - Software Management - Third-Party Integrations - Threat Intelligence Software - User Session Management - VPN Software ... and 45 more features ## Integrations (100 total) - 1Password - AWS Cloud Development Kit (AWS CDK) - AWS Identity and Access Management (IAM) - AWS Lambda - ActiveDirectory Domain Controller for Windows 2016 - Activepieces - Adaptive from Workday - Agentforce - Apple - Armor XDR - Asana - Atlas - Azure Active Directory Domain Services - Azure Portal - Bitwarden ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Governance Tools](https://www.capterra.in/directory/34831/ai-governance-tools/software) ## Related Categories - [AI Governance Tools](https://www.capterra.in/directory/34831/ai-governance-tools/software) - [Mobile Device Management Software](https://www.capterra.in/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.in/directory/32835/unified-endpoint-management/software) - [Privileged Access Management Software](https://www.capterra.in/directory/31238/privileged-access-management/software) - [Single Sign On (SSO) Software](https://www.capterra.in/directory/31331/single-sign-on/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.in/software/170018/manageengine-desktop-central) — 4.6/5 (1896 reviews) 2. [Iru](https://www.capterra.in/software/181954/Iru) — 4.9/5 (502 reviews) 3. [Action1](https://www.capterra.in/software/180609/action1-rmm) — 4.9/5 (239 reviews) 4. [NinjaOne](https://www.capterra.in/software/165889/ninjaone) — 4.7/5 (298 reviews) 5. [PDQ Deploy & Inventory](https://www.capterra.in/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Reviews ### "One of the Best MDM tool with multiple features." — 5.0/5 > **Verified Reviewer** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like their new dashboard. And i like their customer support. Recently my admin got locked due to multiple login attempts. My MFA also not working. I contacted their support, they provided solution within a hour. Also the customer support executive was super polite. > > **Cons**: In my case , we had a sub admin account. We contacted sub admin person to unlock my account. If its not there, I need to raise a ticket to technical support and need to provide my verification. It may take time to resolve my issue. This one process can be simplified , and don't like this one process. Also they don't have a screen sharing functionality for Android Devices. So we have to add another screen sharing tool into our devices for troubleshooting purpose. > > We have enrolled nearly 60+ Android devices into our account. We never faced a glitch in those. My overall experience is too good with them. ----- ### "JumpCloud Pros and Cons" — 5.0/5 > **Deepak** | *26 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Unified IT Infrastructure: It consolidates Single Sign-On (SSO), Multi-Factor Authentication (MFA), cloud LDAP, RADIUS, and Mobile Device Management (MDM) into one centralized platform. Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. Serverless IT Footprint: Eliminates the need for on-premises domain controllers, significantly reducing maintenance overhead, patching requirements, and hardware costs. Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit. Streamlined User Lifecycle: The platform simplifies onboarding and offboarding by allowing admins to deploy software backend configurations or drop multi-system access instantly. > > **Cons**: Clunky Admin Interface: Users frequently note that the admin console can be unintuitive at first, featuring a steep learning curve and requiring too many clicks for advanced policy settings. Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to third-party business intelligence tools. Feature Gating \& Scaling Costs: While lower tiers have transparent pricing, critical advanced features like Zero Trust Conditional Access and SaaS License Management are locked behind their most expensive "Platform Prime" tier. Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely deleted. Limited Niche Capabilities: Some components, like the built-in password manager, rely on inconsistent browser add-ons that users find less robust than dedicated alternatives. It also lacks native network printer management. ----- ### "Enterprise-Ready Identity and Access Management Platform - JumpCloud" — 5.0/5 > **Akash** | *26 June 2026* | Airlines/Aviation | Recommendation rating: 9.0/10 > > **Pros**: Having worked with JumpCloud for over three years as the primary administrator responsible for implementation, deployment, and day-to-day management, I have found it to be a robust and reliable cloud directory platform. Some of its key strengths include: Centralized identity, access, and device management from a single cloud-based console. Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments. Seamless integration with SSO, MFA, LDAP, RADIUS, and SAML-based applications. Efficient user lifecycle management, enabling quick onboarding, offboarding, and access provisioning. Strong security capabilities through policy enforcement, conditional access, and device compliance. Reliable remote device management, which has significantly reduced operational overhead for distributed teams. Regular feature enhancements and continuous improvements without requiring on-premises infrastructure. Well-documented APIs and integrations that simplify automation and administrative tasks. Overall, JumpCloud has streamlined identity management while improving security, operational efficiency, and administrative productivity. > > **Cons**: While JumpCloud is a mature and feature-rich platform, there are a few areas where it could be enhanced: Mobile Device Management (MDM) capabilities are still evolving and may not match the depth offered by dedicated enterprise MDM solutions. Advanced policy configurations and automation often require custom scripting, which can increase administrative complexity. Reporting and audit capabilities could offer more granular filtering, customizable dashboards, and enhanced analytics. Troubleshooting agent connectivity or synchronization issues occasionally requires detailed log analysis. Licensing costs may become a consideration for rapidly growing organizations with a large number of users and devices. Certain advanced features have a learning curve for administrators who are new to cloud identity platforms. > > My overall experience with JumpCloud has been excellent. Over the past three years, I have been responsible for implementing, configuring, and administering the platform across our organization. My responsibilities include managing user identities, endpoint enrollment, device policies, Single Sign-On (SSO), Multi-Factor Authentication (MFA), LDAP and RADIUS authentication, system integrations, and ongoing operational support. JumpCloud has enabled us to centralize identity and access management while maintaining a strong security posture across a diverse fleet of Windows, macOS, and Linux devices. The platform has significantly simplified user provisioning, reduced administrative effort, and improved compliance through consistent policy enforcement and secure authentication mechanisms. ----- ### "One Platform That Actually Delivers" — 5.0/5 > **Bharath** | *26 June 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The best part about JumpCloud for me is that it genuinely does what it promises, one platform for device management and identity, without needing to stitch together multiple tools. The Google Workspace integration is solid and reliable in day-to-day use. Mac enrolment works smoothly once set up. For a small to mid-sized team, it removes a lot of IT overhead that would otherwise require dedicated tooling. > > **Cons**: The pricing structure can get complicated as you scale. Features that feel like they should be standard end up sitting behind higher tier plans. The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well documented for first-timers. > > Overall a solid platform that delivers on its core promise. It replaced what would have otherwise been two or three separate tools and held up well in day-to-day use. The rough edges are mostly around initial setup and pricing transparency, but once it's running, it stays out of the way and does its job. Would recommend it for organisations running Macs with Google Workspace as their primary stack as far as my experience goes. ----- ### "Simplifying IT Administration with JumpCloud" — 5.0/5 > **Datha** | *2 July 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The benefits I got from jumpcloud. management by bringing identity, device, and access management together in a single cloud-based platform. It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient. I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help organizations protect their resources while giving employees a seamless user experience. Overall, JumpCloud's flexibility, ease of use, and support for modern, hybrid work environments make it a valuable solution for businesses of all sizes. > > **Cons**: The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings available. Additionally, certain advanced capabilities are only available in higher-tier , We recommend everyone to use it and avail the benifits. > > Overall, my experience with JumpCloud has been positive. The platform provides a reliable and centralized solution for managing users, devices, and access across different operating systems, making IT administration more efficient. I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and productivity. Although there is a learning curve when configuring some advanced features, the platform offers strong documentation and a comprehensive set of tools for modern IT environments. Overall, JumpCloud is a flexible and scalable solution that is well suited for organizations looking to simplify identity and device management while maintaining strong Security and Enhance it ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.in/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data