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What Is Google Forms?

Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL.

Who Uses Google Forms?

Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

Google Forms Software - Google Forms analyze survey responses
Google Forms Software - Google Forms manage surveys on mobile devices
Google Forms Software - Google Forms customize survey theme
Google Forms Software - Google Forms add variety of question types

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Google Forms Reviews for Indian Users

Average score

Overall
4.7
Ease of Use
4.7
Customer Service Software
4.4
Features
4.4
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Aditya Kumar
Aditya Kumar
Technical Intern in India
Verified LinkedIn User
Food & Beverages, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Forms generation is made only with Google Forms

5.0 3 weeks ago New

Comments: Great and intuitive user interface, which makes it easy to create handy forms.

Pros:

Using Google Forms is of great use, from using it to create forms as per requirements to generating reports according to the results. Google Forms had already been a great help to me. I love the diverse options that Google Form offers.

Cons:

It does have some customizations, but it could be great if you provided more styling and fonts to create it more visually appealing.

Verified Reviewer
Verified LinkedIn User
Pharmaceuticals, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good for Simple Use Cases

4.0 3 weeks ago New

Comments: For what it is, it works great and is reliable.

Pros:

That is is included with my Google subscription I already pay for

Cons:

Limited styling and customization and logic options.

Leah
Senior Client Service Rep in Canada
Media Production, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Decent application, however some limited functions

3.0 last month New

Comments: Overall a decent application, however I find there other other form companies on the market that offer better systems and form applications.

Pros:

I like the ease of use, very user friendly. Plus the forms are able to be used on virtually any device

Cons:

There are some conditions within the form that do not work (at least for me). And there are a few functions other form apps offer (ie. connecting with other apps for data entry).

Esther
Business Planning Analyst in Canada
Government Administration, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Google forms Review - Benefits & Limitations

4.0 3 months ago

Comments: I admire the fact that I can customize my questions and have multiple team members collect data real-time but I think it will be more efficient being able to deploy forms remotely - especially to areas with limited internet connectivity. Its templates come in handy in gathering feedback and rolling out internal surveys.

Pros:

One feature I like most about using google forms is its seamless integration with Google Workspace and apps such as the google drive, calendar and sheets. This helps me stay organized!

Cons:

When rolling out large marketing surveys, I find using google forms limiting. For instance it currently lacks advanced options like in-depth branching logic, which in most cases I need for complex client and project surveys. Unlike other products such as ODK and Kobo survey tools, google forms is heavily dependent on internet access, making it difficult to deploy field surveys - which I need most times for field assignments. Think again if you need this tool for offline data collection!

Adrian
Fleet Operative in UK
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Google Forms - a good choice to collect data

5.0 2 months ago New

Comments: Google Forms is a powerful tool for creating surveys and forms. For me the intuitive interface, real time data collection and Google Workspace integration make it the perfect tool.

Pros:

Google Forms is free and easy to use, the drag and drop interface lets me create any form fast and easy. Another features that I really like is the real time data collection, the responses are collected instantly and can be views in the linked Google Sheets.

Cons:

Limited design option, the form can look a little outdated.

ayham
Exploration and Introspection partner in Germany
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A free service that is worth it

4.0 2 months ago New

Comments: Mostly positive as I did not need many features when it came to my questioners/surveys.

Pros:

Ease of use, straight forward layout and it is also free.

Cons:

Limited theme customisability. Management of data was a bit problematic when you edit the questions mid-survey

Elia
Content marketing intern in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Auto savings of information

5.0 3 weeks ago New

Comments: I have never found a drawbacks with Google forms.

Pros:

Google Forms is so amazing and incredible platform for creating surveys forms, planning forms and it's supported by Google cloud for proper data

Cons:

It's has the best data encryption and protection tool unlike others.

Thorsten
Chief of office of Airworthiness in Switzerland
Airlines/Aviation, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good online form creator

4.0 2 weeks ago New

Pros:

It's work is organized and filtered which helped us to identify major needs and minor needs.

Cons:

Google forms is online form creator that has worked effectively, no dislike.

Joy
Financial Coach in US
Financial Services Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great free option for forms.

4.0 3 weeks ago New

Comments: Google forms is my go-to for most forms (especially because I'm using Google Workspace for my business and Google Classroom for my teacher role). I use it unless I need something more complex. I have used for everything from surveys to debrief forms to self-graded quizzes. User-friendly. One annoying thing is sometimes I've set the form settings and then have to set them AGAIN.

Pros:

Free! Can put your results to a spreadsheet. Can be used to grade quizzes

Cons:

Not as fancy in terms of routing and notifications (for instance, if you want to notify someone other than the form creator and the respondent and actually send them the response, you have to do it with Zapier. Doesn't have an e-signature feature.

Chandler
Sales in US
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy as 1-2-3

5.0 last month New

Pros:

Google forms is extremely user friendly for all.

Cons:

That we didn't try Google forms first, we could have save time and money.

Jordan
Owner and Director of Lacrosse in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great for Year One Business

4.0 2 months ago

Comments: Google Forms got my business up and running quickly. I was already familiar with the Google suite of software so it was very intuitive.

Pros:

If you’re just starting out, Google Forms is a cost effective way to collect data easily and quickly.

Cons:

It felt a bit limited when you tried to collect payments. The submission dashboard also required a second click to get it in a spreadsheet format.

Lois
Lois
Copywriter in Cyprus
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Free, easy, not perfect, but good for basic needs

4.0 3 months ago

Comments: Overall it's my go-to form maker - it's free so it's pretty hard to go wrong!

Pros:

It's great that it's free. Also, it's well-recognized which I'm sure impacts trust and therefore response rates. It's also quick and easy to implement, even if you've never used it before.

Cons:

There's not a huge amount of wriggle room when it comes to customizations which can be quite limiting... also, while it's useful to have it within the Google suite of products, there seems to be endless problems with it randomly switching between Google accounts which is infuriating and clunky

Amit
Developer in Israel
Online Media, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A good product, easy and free (depends on your google account storage)

4.0 8 months ago

Comments: A basic forms system that you can use easily. Simple interface and functions and conviniante ways to export data for free.

Pros:

It's very easy to setup and use, even for people who don't get around with a computer. It doesn't have complicated functions and it's very easy to see the data and manage the forms.

Cons:

Not customizable enough, not to many options when it comes to question types, automation and more. Pretty basic.

Lucas
Project manager in US
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A great, free default form builder–just not spectacular

4.0 3 months ago

Comments: We have used Google Forms internally, to get quick answers from our team and students, as well as externally, to solicit feedback from customers. We have used it extensively as the check-in tool for a training program.

Pros:

Google Forms just works. It always loads quickly, functions reliably, and connects easily to Google Sheets.

Cons:

The featureset here is relatively basic. I wish for more question types and stylistic modifications. And because it is so ubiquitous, it looks like everybody's free form builder. It doesn't boost your brand image.

Jamie
Account Manager in US
Staffing & Recruiting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google Form is a daily MUST

5.0 3 months ago

Comments: I use Google Forms in my day to day,, it is vital! The user end is great because anyone can fill it out so it seems to really help get responses if I can put it into a google form.

Pros:

I LOVE the ease of Google Forms, from creating, using, and parsing into a Google sheet. It just makes every aspect of my job and personal life so much easier!

Cons:

I can not name a single thing because everytime I think I need something changed someone shows me or I figure out that google forms already has it, I just did not know it!

Matteo
Graphic Designer in Germany
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and Efficient for Basic Surveys

4.0 3 months ago

Comments: My overall experience with Google Forms was positive. It’s a straightforward tool for collecting data and organizing responses, though it lacks some advanced features for customization.

Pros:

I liked the simplicity and ease of use in Google Forms, which makes it quick to create surveys and collect data without needing any prior experience.

Cons:

What I liked least was the limited customization and layout options, which made it hard to create visually appealing forms or tailor the design beyond the basics.

Leslie
Leslie
Recruiter in US
Verified LinkedIn User
Staffing & Recruiting, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent and easy tool to use.

5.0 11 months ago

Pros:

Ease of Use: Intuitive interface for easy form creation and distribution. Customization Options: Various field types allow users to tailor forms to specific needs. Integration with Google Workspace: Seamless collaboration and data analysis with tools like Google Sheets.

Cons:

Complex Logic: Advanced logic and branching options in forms may not be as robust as some dedicated survey platforms. Potential for Limited Security: While suitable for many use cases, sensitive data collection may require more specialized, secure solutions.

Andrea
Education Director in US
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Google Forms - A Beneficial Tool for Collecting Data!

4.0 3 months ago

Comments: It's been a beneficial tool in collecting data and responses to questionnaires.

Pros:

Google Forms is incredibly intuitive and easy to use, even when first using the tool. It allows users to customize the forms per individual field for questions, short or long-form answers, polls, etc. It's extremely helpful.

Cons:

I'd love the ability to customize the form a bit more to allow us to use our logo so that when the form goes out to our clients, families, or prospective auditioners (we are a theatre company), it looks professional and official. So far, I haven't seen this functionality, or we would be using it.

Reha
Sales in India
Apparel & Fashion, Self Employed
Used the Software for: 1+ year
Reviewer Source

I can get poll & thoughts of my clients for FREE! Thanks to Google Forms!

5.0 11 months ago

Comments: All in all it’s a great platform to hold detailed surveys. Best way to get views on desired topics. And it’s FREE so can use as such as one needs.

Pros:

That it is FREE, easy to use, I can categorise my questions, set the font & theme according to the topic of the survey & make it fun for my respondents.

Cons:

They need to be updated as per recent times, outdated templates can be boring.

Nilesh
Digital Marketing Manager in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

google forms makes data collection very simple.

5.0 2 months ago

Comments: for community large groups or non-profits who require simple feedback quickly.

Pros:

google forms are easy to build up and share with my group. simple layout makes forms easy to create and submit. great for quizzes.

Cons:

it lacks statistics to go deeper into answers like survey monkey.

Maddie
Senior Account Manager in UK
Marketing & Advertising, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use all around!

4.0 3 months ago

Comments: Overall I really like using Google Forms. They are easy to set up, easy to complete and are good for collecting answers from large or small groups

Pros:

Easy to create and complete All answers are clear to see and analyse

Cons:

Some limitations on different options for answers- could be more customisable

Elijah
CEO in US
Computer Games, Self Employed
Used the Software for: 1+ year
Reviewer Source

Google Forms is your next service for forms!

5.0 4 months ago

Comments: I personally enjoyed Google Forms. It was easy to setup and use right when I got it.

Pros:

Google Forms is a very easy way to send out and sumbit forms or any kind of application.

Cons:

I personally would have enjoyed it more if they would allow a more customizable layout and had a embed insertation so I can make sliders or unique answering forms.

María
Marketing Director in Spain
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The easiest survey app

4.0 3 months ago

Comments: I use Google Form to do long surveys or internal surveys. It helps me get answers and then get conclusions about topics I am interested in. It also helps me with customer services.

Pros:

Google Forms is very easy to use. Its reports are pretty good and it's easy to share.

Cons:

It's not easy to customize. It's not easy to change the front-end and at the end, it always looks like Google Form.

Narender
Customer Service Officer in India
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Google forms Review

5.0 last month New

Pros:

I used Google Forms for taking the Process Knowledge test in my team, its easy to download the reports after the survey, its easy for each employee to know their passing marks, also its helps me on team weekends plans I just share the link in group whoever is interested fill there forms and book their passes.

Cons:

By writing survey and test questions, its take time to fill each questions and choose answers and then tick mark the right answer so, each employee will know there marks.

Verified Reviewer
Verified LinkedIn User
Construction software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Product satisfaction poll

5.0 last year

Comments: Wonderful. Google formis ease to use, user friendly and a best option to collect data easily.

Pros:

I appreciate Google Forms for its simplicity and versatility. Creating surveys is easy, and the variety of question types lets you gather information effectively. The real-time responses and straightforward sharing options make it convenient for both creators and participants.

Cons:

Google Forms is generally user-friendly, more advanced customization options or design features could be beneficial for certain specific needs.