---
description: Get information about IMIchat price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IMIchat Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [IMIchat](/software/177533/imichat)

# IMIchat

Canonical: https://www.capterra.in/software/177533/imichat

> Cloud based omnichannel customer service software to deliver contextual, inbound and outbound customer support across channels
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses IMIchat?

Medium to large B2C enterprises across industry verticals like Finance, Insurance, Utilities, Retail, Travel \& more that are looking for omni-channel customer engagement solutions

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Monthly named user license tiered based on number of messaging channels
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- Alerts/Escalation
- CRM Software
- Queue Management
- Surveys & Feedback

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3409 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/177533/imichat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/177533/IMIchat/> |
| en-AE | <https://www.capterra.ae/software/177533/imichat> |
| en-AU | <https://www.capterra.com.au/software/177533/imichat> |
| en-CA | <https://www.capterra.ca/software/177533/imichat> |
| en-GB | <https://www.capterra.co.uk/software/177533/imichat> |
| en-IE | <https://www.capterra.ie/software/177533/imichat> |
| en-IL | <https://www.capterra.co.il/software/177533/imichat> |
| en-IN | <https://www.capterra.in/software/177533/imichat> |
| en-NZ | <https://www.capterra.co.nz/software/177533/imichat> |
| en-SG | <https://www.capterra.com.sg/software/177533/imichat> |
| en-ZA | <https://www.capterra.co.za/software/177533/imichat> |

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