---
description: Get information about CivicPlus NextRequest price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CivicPlus NextRequest Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Government Software](/directory/20048/government/software) > [CivicPlus NextRequest](/software/177602/nextrequest)

# CivicPlus NextRequest

Canonical: https://www.capterra.in/software/177602/nextrequest

> Streamline record request workflows with the receipt, routing, and release of public records through one comprehensive online platform.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CivicPlus NextRequest?

Public records management tool for state and local governments which helps with compliance, reporting, online payments, audit trails, time tracking, automated routing, message templates and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CivicPlus
- **Location**: Manhattan, US
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Code Enforcement Software
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Document Capture
- Document Classification
- Document Management Software
- Document Storage
- For Government
- For Legal Professionals
- For Municipal Offices
- Full Text Search
- Process/Workflow Automation
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Version Control
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Government Software](https://www.capterra.in/directory/20048/government/software)

## Related Categories

- [Government Software](https://www.capterra.in/directory/20048/government/software)
- [Municipal Software](https://www.capterra.in/directory/31219/municipal/software)
- [Legal Document Management Software](https://www.capterra.in/directory/10049/legal-document-management/software)
- [Document Management Software](https://www.capterra.in/directory/30063/document-management/software)

## Alternatives

1. [Ideals Virtual Data Room](https://www.capterra.in/software/130909/ideals-virtual-data-room) — 4.8/5 (318 reviews)
2. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
3. [i3 Public Sector](https://www.capterra.in/software/1062864/i3-public-sector) (0 reviews)
4. [Clio](https://www.capterra.in/software/105428/clio) — 4.7/5 (1691 reviews)
5. [ContractSafe](https://www.capterra.in/software/153712/contractsafe) — 4.8/5 (177 reviews)

## Reviews

### "Easy to use & incredibly useful\!" — 5.0/5

> **Allison** | *30 May 2019* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: We love how easy Next Request makes it for us to process our requests. With multiple people in the office processing hundreds of requests per month we needed a better way to communicate what was going on with each and keep track of them. This system provided that and so much more. We are so much more efficient and our customers love the ease of use and the ability to pay online.
> 
> **Cons**: We haven't found something we haven't liked.
> 
> Getting set up was virtually painless. Next Request employees were incredibly helpful and continue to be by updating the system with useful features. Having a large volume of requests was difficult to manage before and we used up lots of memory keeping copies of what had been released. This system allows us to keep track of each request and know what is going on with each with notes on each request. Storing files in the cloud helps free up space on our servers for other important things as well.

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### "NextRequest streamlined the public disclosure process" — 5.0/5

> **Erika** | *8 August 2018* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: NextRequest streamlined our public disclosure process, automated responses and has robust reporting for JLARC compliance.
> 
> **Cons**: I have not experienced any issues with NextRequest.
> 
> We automated the public disclosure process, and the tracking feature ensures we remain in compliance with the Public Records Act.

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### "Easy to Use" — 5.0/5

> **Kacy** | *8 August 2018* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use, and really has helped us to streamline our process and keep track of our many PRA requests.
> 
> **Cons**: I haven't found any cons specific to the software
> 
> We use NextRequest to receive, coordinate and respond to public record act requests. With many departments involved in the day-to-day operations, this software has really helped us to respond in a timely manner and to keep track of the process.

## Links

- [View on Capterra](https://www.capterra.in/software/177602/nextrequest)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/177602/NextRequest/> |
| en-AE | <https://www.capterra.ae/software/177602/nextrequest> |
| en-AU | <https://www.capterra.com.au/software/177602/nextrequest> |
| en-CA | <https://www.capterra.ca/software/177602/nextrequest> |
| en-GB | <https://www.capterra.co.uk/software/177602/nextrequest> |
| en-IE | <https://www.capterra.ie/software/177602/nextrequest> |
| en-IL | <https://www.capterra.co.il/software/177602/nextrequest> |
| en-IN | <https://www.capterra.in/software/177602/nextrequest> |
| en-NZ | <https://www.capterra.co.nz/software/177602/nextrequest> |
| en-SG | <https://www.capterra.com.sg/software/177602/nextrequest> |
| en-ZA | <https://www.capterra.co.za/software/177602/nextrequest> |

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