--- description: Get information about Voiptime Cloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Voiptime Cloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Voiptime Cloud](/software/178440/voiptime-outbound-call-center) # Voiptime Cloud Canonical: https://www.capterra.in/software/178440/voiptime-outbound-call-center Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/178440/voiptime-outbound-call-center?page=2) > Improve the quality of customer interactions and stay in touch 24/7 with reliable Voiptime Contact Center software. > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Voiptime Cloud? Call centers, sales and customer service departments looking for professional contact center solution (CRM, inbound and outbound campaign management, call recording, reporting, and more). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 80 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Voiptime Cloud - **Location**: Lviv, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: $70.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Discounts for big teams - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Polish, Russian, Thai, Ukrainian - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Estonia, France, Georgia, Germany, Greece, Hong Kong SAR China, Hungary, India, Indonesia, Ireland and 29 more ## Features - Activity Dashboard - Alerts/Notifications - Appointment Scheduling Software - Auto-Dialer - Automatic Call Distribution - CRM Software - Call Center Management - Call Logging - Call Monitoring Software - Call Recording Software - Call Reporting - Call Routing - Call Scripting - Call Transfer - Caller ID - Campaign Management Software - Computer Telephony Integration - Contact Management Software - Dashboard Software - For Insurance Industry - IVR - Inbound Call Center - Interaction Tracking - Lead Capture Software - Lead Management Software - List Management - Outbound Call Center - Power Dialer - Predictive Dialer Software - Queue Management - Reporting/Analytics - Sales Pipeline Management - Task Management Software - Third-Party Integrations - Workforce Management Software ## Integrations (3 total) - Gmail - Twilio - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Dialer Software](https://www.capterra.in/directory/30597/predictive-dialer/software) ## Related Categories - [Predictive Dialer Software](https://www.capterra.in/directory/30597/predictive-dialer/software) - [Auto Dialer Software](https://www.capterra.in/directory/30999/auto-dialer/software) - [Telemarketing Software](https://www.capterra.in/directory/31034/telemarketing/software) - [Call Center Software](https://www.capterra.in/directory/30007/call-center/software) - [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software) ## Alternatives 1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Five9](https://www.capterra.in/software/132405/five9) — 4.2/5 (481 reviews) 3. [Ricochet360](https://www.capterra.in/software/141932/ricochet) — 4.8/5 (82 reviews) 4. [PhoneBurner](https://www.capterra.in/software/134672/phoneburner) — 4.8/5 (176 reviews) 5. [Agile CRM](https://www.capterra.in/software/135148/agile-crm) — 4.1/5 (524 reviews) ## Reviews ### "Extremely simple and reliable software for sales" — 5.0/5 > **Vladimir** | *14 November 2017* | Recommendation rating: 9.0/10 > > **Pros**: It's really great software that helps to lead and manage our customers. It helps to organize our sales in a more productive way so that we don't miss any opportunity. Thanks to the real-time dashboard, I can now analyze and control data and monitor my team's work. In addition, while working with a big amount of customers, I can customize fields for client's card and import data easily. And one more thing, now we don't worry about forgetting our planned events and meetings as with this cool system we receive reminders not only in software but also to our email address. ----- ### "Online dialer, recording, lead management and scheduling" — 5.0/5 > **Martin** | *8 June 2017* | Recommendation rating: 10.0/10 > > **Pros**: I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and to make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, lead source features help to work with leads more effectively. We definitely recommend this to business looking for a system to manage leads and to make online calls. > > **Cons**: Only desktop version, no mobile application. Only outbound calls. When we export the database from the system into .exl file, we are able to export only lead contact information, no notes. ----- ### "great software" — 4.0/5 > **Nadiia** | *15 December 2017* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: this software is easy to use and install. As it is cloud-based we don't need to disturb our IT department. Our sales team is completely loving it. The support team is really helpful. > > **Cons**: one except the limitation of integration with other programs (Office 365 suite). Hope that soon they will do it. Really waiting. ----- ### "Makes sales more effective" — 5.0/5 > **Nazar** | *19 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: This software is a lifesaver to my day-to-day sales functions. It helps me to organize my performance and to be super productive. Now I can easily track lead's status, see all client's communication and listen to my previous calls. With the help of click-to-call functionality, I can reach to my clients just with one click. Cons: I don't have now some urgent minuses. Completely satisfied with it. In future, it will be great to be able to create email templates ----- ### "The best solution for SMBs" — 5.0/5 > **Dmitry** | *13 March 2018* | Computer Games | Recommendation rating: 10.0/10 > > **Pros**: VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. The speed and flexibility of the tool are impressive - finding contacts, creating views, calling directly from client's card, and updating information has become much faster and effective. The user interface is well designed and friendly. > > **Cons**: I dislike nothing. However, it would be good to be able to make internal calls between managers for solving some urgent issues. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/178440/voiptime-outbound-call-center?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/178440/voiptime-outbound-call-center) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data