--- description: Get information about Zoho Backstage price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Backstage Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Event Management System](/directory/20030/event-management/software) > [Zoho Backstage](/software/178453/zoho-backstage) # Zoho Backstage Canonical: https://www.capterra.in/software/178453/zoho-backstage Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/178453/zoho-backstage?page=2) > A comprehensive event management solution that empowers organizers to plan, promote, and run online and in-person events. > > Verdict: Rated **4.2/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Backstage? Designed for event organizers, agencies, universities, corporations, and non-profits to run all events, in-person, virtual, or hybrid, conferences, and workshops. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 24 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹7,900.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Subscription: Free - for basic features Essentials - $119 per month Premium - $249 per month Ultimate - $499 per month Pay-per-event: Essentials - $299/Event Premium - $599/Event Ultimate - $1499/Event - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States, Vietnam ## Features - Activity Dashboard - Agenda Management - Alerts/Notifications - Attendee Management - Attendee Profiles - Attendee Tracking - Audience Analytics - Badge Management - Barcode/Ticket Scanning - Communication Management - Confirmations/Reminders - Contact Management Software - Custom Domains - Customizable Branding - Drag & Drop - Email Marketing Software - Event Calendar - Event Management Software - Event Scheduling - Event Ticketing - Exhibit/Vendor Management - Group Registration - Guest List Management - Landing Pages/Web Forms - Lead Generation Software - Live Chat Software - Live Streaming Software - Marketing Automation Software - Mobile Access - Online Payments - Online Registration - Payment Processing Software - Pre-built Templates - Promotions Management - QR Codes - Real Time Editing - Real-Time Chat - Real-Time Updates - Registration Management - Reporting & Statistics - Reporting/Analytics - SEO Management - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Visitor Registration - Website Hosting - Website Management ... and 9 more features ## Integrations (8 total) - Eventbrite - Google Analytics 360 - Walls.io - WhatsApp - Zoho CRM - Zoho PageSense - Zoho SalesIQ - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Event Management System](https://www.capterra.in/directory/20030/event-management/software) ## Related Categories - [Event Management System](https://www.capterra.in/directory/20030/event-management/software) - [Registration Software](https://www.capterra.in/directory/30111/registration/software) - [Conference Software](https://www.capterra.in/directory/30953/conference/software) - [Event Booking Software](https://www.capterra.in/directory/31009/event-booking/software) - [Event Marketing Software](https://www.capterra.in/directory/31542/event-marketing/software) ## Alternatives 1. [Eventbrite](https://www.capterra.in/software/114949/eventbrite) — 4.6/5 (5791 reviews) 2. [TicketSource](https://www.capterra.in/software/143073/ticketsource) — 4.8/5 (549 reviews) 3. [Ticket Tailor](https://www.capterra.in/software/112510/ticket-tailor) — 4.9/5 (595 reviews) 4. [Fienta](https://www.capterra.in/software/171132/fienta) — 4.8/5 (188 reviews) 5. [Bizzabo](https://www.capterra.in/software/135385/bizzabo) — 4.4/5 (171 reviews) ## Reviews ### "Over all good" — 4.0/5 > **Anbalagan** | *23 June 2026* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: Staff is very supportive. received regular support from the team. The flow of the registration platform is good, networking feature is very good and the App is user-friendly. > > **Cons**: Zoho Backstage offers a smooth and well-organized registration process, making it easy for attendees to register and receive confirmations without any hassle. The platform is intuitive and user-friendly, which enhances the overall event experience. One of its strongest features is the networking facility, allowing participants to connect with speakers, exhibitors, and fellow attendees efficiently. However, there is still room for improvement. Multi currency is must. > > Over all its good but one feature is minus points. There is no multi currency option. If multi currency is must for International Delegates. ----- ### "An Intuitive Easy-to-Use portal for managing Conferences, even for small groups" — 4.0/5 > **Jaideep** | *6 October 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Zoho Backstage was extremely easy to set up and use. The user interface felt intuitive, and the platform offers a wide range of features. I found the website design tool straightforward and user-friendly, with plenty of customization options available. The white-labeled mobile app also provided a smooth and enjoyable experience for attendees. Setting up rooms was simple, and managing ticket statuses was efficient. Creating and updating the agenda was hassle-free, allowing for quick changes without needing technical assistance. Customer support was responsive and easy to reach. While we opted for the offline payment method, the online payment integrations appeared very promising. > > **Cons**: There was no option for attendees to upgrade their rooms and pay the difference, which led to room cancellations and the need for re-registrations. The user interface for the Profile menu was inconsistent between the Android and iOS apps. On the mobile app, attendee profiles appeared in a very small font, causing most people to overlook the social media links on the page. Additionally, only one custom form was available, even though multiple forms would have been helpful since we needed to collect information from participants at different stages before the event. Lastly, having a hands-on training session five days before the event would have enabled us to make better use of the product during the event itself. > > Overall experience with Zoho Backstage is very positive. The team was very responsive, the the application was very easy to setup and use. For our small group event, this removed the stress of information dissemination from the organizing committee to the attendess. ----- ### "Would recommend so far\!" — 5.0/5 > **Khilah** | *25 January 2026* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: I like the ease of use as well as the versatility of the mobile app. It’s much easier to navigate than it is on the desktop version. > > **Cons**: There aren’t any cons I have currently. I just started using Zoho so I’m still new to the platform\! So far I’ve had a good experience ----- ### "Great value, easy to use, and exceptional customer support" — 5.0/5 > **Morten** | *8 June 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The customer support has been outstanding. A special mention to \[sensitive content hidden\] the support manager, whose focus on delivering high-quality support really stands out — he consistently goes the extra mile to make sure things get resolved properly. Beyond support, the product offers a lot of value for money, and I particularly love the per-event billing model, which fits perfectly with how we actually run conferences. The platform is easy to use, quick to set up, and straightforward to customize to our needs. On top of that, there's a genuinely good dialog around new feature requests > > **Cons**: My main wishes are around the API and a few feature gaps. The API write capability is sometimes delayed in catching up with the platform — for example, there's currently no ability to upload a sponsor logo through the API. I'd also love the option to upload presentations before the event so attendees can view them in advance. Finally, the ability to offer master class bookings with confirmed seats and waitlist capability (ideally delivered through Zoho Bookings) would be a great addition for our use cases. > > Overall, my experience with Zoho Backstage has been very positive. It's a capable, easy-to-use event management platform backed by excellent customer support and a fair, event-based pricing model. The product covers our core needs well, and the team is responsive and open to feedback. There are a few areas around API maturity and advanced booking features I'd like to see improved, but none of these have stopped us from running successful events. I'd happily recommend it. ----- ### "Honest Short Test Drive" — 2.0/5 > **Josh** | *18 September 2025* | Events Services | Recommendation rating: 3.0/10 > > **Pros**: Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team. > > **Cons**: There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort > > It was not simple enough to use. It probably works great if you have a team to dedicate to it. 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