---
description: Get information about XEBO.ai price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: XEBO.ai Price, Features, Reviews & Ratings - Capterra India
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# XEBO.ai

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> XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
> 
> Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses XEBO.ai?

Cloud-based feedback management solution that enables businesses of all sizes manage surveys, feedbacks, and more with analysis, detractor recovery, trend analysis and multi-lingual support.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 19 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Survey2Connect
- **Founded**: 2017

## Commercial Context

- **Starting Price**: ₹25.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 11–50, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, French, Hindi, Spanish
- **Available Countries**: Algeria, Angola, Australia, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini and 48 more

## Features

- Benchmarking
- CRM Software
- Customer Experience Management
- Dashboard Software
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis Software

## Integrations (5 total)

- Freshdesk
- Google Analytics 360
- HubSpot Service Hub
- Mailchimp
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Speech Analytics Software](https://www.capterra.in/directory/32258/speech-analytics/software)

## Related Categories

- [Speech Analytics Software](https://www.capterra.in/directory/32258/speech-analytics/software)
- [Review Management Software](https://www.capterra.in/directory/31024/review-management/software)
- [Customer Journey Mapping Tools](https://www.capterra.in/directory/31537/customer-journey-mapping-tools/software)
- [Employee Engagement Software](https://www.capterra.in/directory/30817/employee-engagement/software)
- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)

## Alternatives

1. [CleverX](https://www.capterra.in/software/1067268/CleverX) — 4.7/5 (101 reviews)
2. [Tremendous](https://www.capterra.in/software/197141/tremendous-rewards) — 4.8/5 (457 reviews)
3. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (945 reviews)
4. [Make Opinion](https://www.capterra.in/software/1045620/make-opinion) — 4.8/5 (65 reviews)
5. [Similarweb](https://www.capterra.in/software/148472/similarweb-pro) — 4.6/5 (251 reviews)

## Reviews

### "The idea of ​​the site and its contents" — 5.0/5

> **Ibrahim** | *25 August 2024* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: We can write surveys and publish them among people
> 
> **Cons**: I like everything about the site so there is nothing I don't like
> 
> It was a valuable experience and I benefited a lot from it

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### "Flexible surveys to take" — 5.0/5

> **William** | *15 August 2023* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I improved the interaction with the client by knowing better the opinion that they have about our services and being able to know what should be improved with each survey carried out, it is possible to better analyze the weaknesses that can be had against clients who are not satisfied, With the data that is obtained digitally, it is possible to have a broader understanding of the position that one has in front of the client and the competition. This has helped us to improve the creation of marketing campaigns and improve our services. Their customer service is excellent, they are always willing with great kindness, they respond very efficiently.
> 
> **Cons**: There is nothing that I have come to dislike about Survey2Connect
> 
> Carrying out this type of study through surveys, you can connect more closely with the client, allowing them to give their opinion of their experience with our company in order to improve the weak points that are noticed and provide solutions so that the client is better pleased.

-----

### "Basic Sofeware" — 3.0/5

> **Yvonne** | *30 September 2019* | Telecommunications | Recommendation rating: 6.0/10
> 
> **Pros**: I liked that it was very easy to use. It provided several options as far as purchase plans but the more used it.
> 
> **Cons**: During the survey it would go slow during certain times unsure why this would happen. It was on other devices not just one.
> 
> Overall it was ok just the times it ran slow or didnt carry out all the parts of the survey.

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### "S2C Feedback - Dashboards" — 4.0/5

> **Manoj Kumar** | *2 June 2022* | Market Research Software | Recommendation rating: 8.0/10
> 
> **Pros**: LIVE dashboards including implementing basic derived calculations (say a Brand Health Score) from multiple parameters is a BIG plus. That's the best part about using this S2C.
> 
> **Cons**: Some of the features are still basic/ not developed. A simple example: A trend chart could require a quarterly label in-between monthly labels. In current context, i would need to create two separate trend charts. One for month, one for quarters. Makes the already slow dashboard clumsy as well.
> 
> So far, pretty good. But can be a lot better. I feel S2C does the simple things great. But when some elements of complexity are there, the software is NOT very flexible.

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### "An ever evolving platform" — 4.0/5

> **Jovias** | *2 June 2022* | Market Research Software | Recommendation rating: 9.0/10
> 
> **Pros**: The team works closely with you no matter the size of the study to help in overall success.
> 
> **Cons**: Text Analysis can be improved and I'm sure the team is exploring on the same.

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## Links

- [View on Capterra](https://www.capterra.in/software/178584/survey2connect)

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