--- description: Get information about AfterShip price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AfterShip Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [AfterShip](/software/178663/aftership) # AfterShip Canonical: https://www.capterra.in/software/178663/aftership Page: 1 / 20\ Next: [Next page](https://www.capterra.in/software/178663/aftership?page=2) > AfterShip is the AI post-purchase platform behind 20,000+ of the world's top commerce brands. Shipping, Tracking, Returns, Warranty and > > Verdict: Rated **4.9/5** by 473 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AfterShip? AfterShip's post-purchase platform is designed for modern retail brands building on Shopify and other major commerce platforms, and managing a growing range of channels and regions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 473 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AfterShip - **Location**: Tsuen Wan, Hong Kong ## Commercial Context - **Starting Price**: $11.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: "- Essential plan offers basic features to save you time and money - Premium plan unlocks our latest AI offerings and gives fast-growing brands a competitive edge - Enterprise plan is tailored to your needs as you scale across channels and regions" - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, Hong Kong SAR China, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Customer Portal - Exchange Management - Import/Export Management - Label Printing Software - Order Tracking - Refund Management - Reporting/Analytics - Returns Management - Shipment Price Calculation - Shipment Tracking Software - Shipping Labels - Shipping Management - Status Tracking - Website Integration - eCommerce Management ## Integrations (14 total) - Adobe Commerce - BigCommerce - CS-Cart Store Builder - Gorgias - Klaviyo - Microsoft Excel - NetSuite - PrestaShop - Salesforce Platform - Shift4Shop - Shopify - Squarespace - TikTok - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Shipping Software](https://www.capterra.in/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.in/directory/30104/shipping/software) - [Shipment Tracking Software](https://www.capterra.in/directory/31602/shipment-tracking/software) - [Sustainability Software](https://www.capterra.in/directory/31216/sustainability/software) - [Environmental Software](https://www.capterra.in/directory/30662/environmental/software) - [Warehouse Management System ](https://www.capterra.in/directory/30005/warehouse-management/software) ## Alternatives 1. [ShipTime](https://www.capterra.in/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Freightview](https://www.capterra.in/software/136895/freightview) — 4.7/5 (743 reviews) 3. [CWILL Order Tracking](https://www.capterra.in/software/1050266/parcel-panel) — 5.0/5 (54 reviews) 4. [ShippyPro](https://www.capterra.in/software/164065/shippypro) — 4.7/5 (157 reviews) 5. [ShipStation](https://www.capterra.in/software/155621/shipstation) — 4.6/5 (960 reviews) ## Reviews ### "Excellent Support and Fair Resolution" — 5.0/5 > **Aparna** | *9 June 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: The customer service was excellent. \[sensitive content hidden\] was extremely helpful, responsive, and proactive in resolving our billing and quota issue. She communicated clearly throughout the process, coordinated with the internal team, and ensured a fair resolution. Her support gave us confidence to continue using AfterShip. > > **Cons**: One area for improvement would be the handling of historical tracking data when reactivating an account. Before automatically importing previously stored tracking numbers, AfterShip could prompt users for confirmation. This would help prevent unintended quota consumption and billing situations like the one we experienced. > > Overall, our experience with AfterShip has been very positive. The platform meets our tracking and notification needs well, and the support team was willing to work with us when an unexpected issue arose. Adding a confirmation step before importing historical tracking data would further improve the user experience and help avoid similar situations in the future. ----- ### "Excellent Support" — 5.0/5 > **Chandra** | *25 June 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Immediate Support, Simple dashboard. Helped me to resolve my issue. And the plugin connection is also simple. > > **Cons**: Nothing. Maybe the pricing? I am not sure. But, thank you for resolving my issue within no time. Nice support. > > Nice to have conversation with support team during my issue fix. Instant response. Happy to your service. ----- ### "Good support team" — 5.0/5 > **Samyuktha** | *12 September 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Easy to integrate and use. The platform has a user-friendly interface, which makes it simple to set up. > > **Cons**: Overall, AfterShip works well, but I feel the basic plan could include a few more features to make it more valuable for small businesses. > > The customer support team responded quickly whenever I have questions. In particular, \[sensitive content hidden\] was extremely helpful and she clarified all my doubts. ----- ### "Strong functionality, good support" — 5.0/5 > **Evan** | *17 February 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Very complete solution. Setup is not always intuitive, but good support helped me get through the tough spots. > > **Cons**: Complexity of setup. The UI itself is not always obvious how to do things like translations, etc. An AI with a quick start guide would be helpful, based on yoru custom use case. > > Support has been very helpful. \[sensitive content hidden\] hopped on a call with me to help me resolve a couple of questions that I had. Thank you\! ----- ### "Quick & Easy Solution\!" — 5.0/5 > **Mighael** | *19 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] did an awesome job answering my questions about the new return process we are introducing\! He thoroughly explained the process in detail. included visuals, and resources I could reference later. > > **Cons**: There's not many bad things I can say about Aftership at this point. They are always looking to improve\! > > Amazing\! We signed on with them and had to work through a few things, but since then everything has been pretty top notch\! They respond in a timely fashion, are constantly improving their systems, and offer the most value for your money. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.in/software/178663/aftership?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/178663/aftership) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | ja | | ----- ## Structured Data