--- description: Get information about Lyssna price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lyssna Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [UX software](/directory/31036/ux/software) > [Lyssna](/software/178766/usabilityhub) # Lyssna Canonical: https://www.capterra.in/software/178766/usabilityhub Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/178766/usabilityhub?page=2) > Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. > > Verdict: Rated **4.6/5** by 86 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lyssna? Designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders to gain valuable insights and improve customer experiences. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 86 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lyssna ## Commercial Context - **Starting Price**: $0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Lyssna is available across 4 pricing plans, as outlined below: Free - For initial research Starter - For $99/month (monthly billing) and $82/month (annual billing) Growth - For $199/month (monthly billing) and $165/month (billed annually) Enterprise - Contact Lyssna for a custom quote - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Netherlands, New Zealand, Norway, United Kingdom, United States ## Features - Audience Targeting - Customizable Templates - Data Import/Export - Data Visualization Software - Drag & Drop - Heatmaps - Multi-Channel Distribution - Panel Management - Quantitative Metrics - Question Branching - Reporting & Statistics - Reporting/Analytics - Statistical Analysis Software - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Usability Testing - User Research Analysis - Video recording/Transcriptions ## Integrations (4 total) - Figma - Google Calendar - Microsoft Outlook - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [UX software](https://www.capterra.in/directory/31036/ux/software) ## Related Categories - [UX software](https://www.capterra.in/directory/31036/ux/software) - [User Testing Software](https://www.capterra.in/directory/32295/user-testing/software) - [Market Research Software](https://www.capterra.in/directory/10041/market-research/software) - [Prototyping Software](https://www.capterra.in/directory/31086/prototyping/software) ## Alternatives 1. [BrowserStack](https://www.capterra.in/software/162900/browserstack) — 4.6/5 (754 reviews) 2. [Lightster](https://www.capterra.in/software/1063000/lightster) — 4.7/5 (9 reviews) 3. [Hotjar](https://www.capterra.in/software/163516/hotjar) — 4.6/5 (539 reviews) 4. [Wondering](https://www.capterra.in/software/1041077/ribbon) — 4.7/5 (10 reviews) 5. [Dovetail](https://www.capterra.in/software/174077/dovetail) — 4.6/5 (97 reviews) ## Reviews ### "Lyssna- Quick UX validation for digital products" — 5.0/5 > **Javed** | *21 June 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Huge panel access at low cost, speed and affordability. Simple intuitive platform for rapid user testing. > > **Cons**: Limited advance analytics and no session recording or behaviour heatmaps. Panel quality also varies a lot. > > Speed and affordability, you can launch tests ( like surveys, card sorts, prototype) in a fraction of seconds. ----- ### "Rapid, Reliable UX Insights Without the Research Overhead" — 5.0/5 > **Rohan** | *29 July 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The ability to quickly gather unbiased user feedback without needing to recruit participants manually was a game changer. Lyssna's pre build test like the First Click, Five Second and preference tests, helped our validate within hours. the platform us incredibly easy to use, even for non-researchers and the participant panel targeting options are impressively granular > > **Cons**: Managing multiple studies becomes cumbersome over time, especially when collaborating across teams. There is no native folder or tagging system to organize test effectively. Also integrations with project management tool like Notion, Asana or Jira are missing this create a manual step when syncing insights with our product roadmap > > Our overall experience has been excellent. Lyssna helped us build a habit of user testing early and often. It’s reduced rework and design churn, while increasing confidence in our UX decisions. We’ve seen measurable improvements in onboarding flow completion rates and have been able to present real user data to stakeholders during reviews. The learning curve is minimal, and the value becomes obvious almost instantly. ----- ### "Lyssna listens to your research needs" — 5.0/5 > **Mohammed Valiullah** | *18 February 2025* | Management Consulting | Recommendation rating: 7.0/10 > > **Pros**: I loved using Lyssna because it enabled us to conduct remote user testing in a time-efficient manner and capture data that we can use in the backend to synthesize and iterate upon. > > **Cons**: Maybe the pricing. For developing countries, this price point is very high. I would appreciate it if the starting price was around 15-20 USD so that more of us could adopt this. I would also love it if we had a more diverse user testing group from difficult-to-reach locations in the Global South. It would be the USP of large social impact consulting firms like BCG, McKinsey, BFA Global, etc. > > It's simple, easy to learn, and relevant. I suggest any team conducting user testing or other research activities use this in their workflow. ----- ### "Clear insights with an easy-to-use experience" — 5.0/5 > **Jorge** | *15 July 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: - Intuitive and visually clear interface - Ease of creating and sharing tests - Quick results that support informed decision-making > > **Cons**: - Some advanced features require better guidance or onboarding - I’d appreciate more customization options for test flows > > Lyssna has been a key tool in our UX/CX studies. It’s allowed us to gather valuable insights quickly and clearly, greatly improving our decision-making process. While there’s room to improve personalization, the product fulfills its purpose effectively. ----- ### "Best tool for conducting UX research\!\!" — 5.0/5 > **Madalayne** | *10 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love the user-friendly interface, the helpful and responsive support staff, and I really appreciate how much the product has improved during the time I've used it. You can tell how much the product team cares about this product and it's customers with how thoughtfully it's designed, and how much the support team cares by how available and willing to help out they are. It's beautiful and works well for my team. So far, the AI synthesis for qualitative responses works perfectly for generating insight reports quickly. > > **Cons**: This product is pretty bare bones and is growing very quickly. The only thing I don't like is that there are some limitations within the form builder, and with new features that are put out but these are things that are improved quickly and iterated upon which I love to see. > > I love using this tool, and I have had a very positive experience with it overall. It's very easy to use and also very nice to look at. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/178766/usabilityhub?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/178766/usabilityhub) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data