--- description: Get information about EngageBay CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.in/software/178819/engagebay-marketing Page: 1 / 38\ Next: [Next page](https://www.capterra.in/software/178819/engagebay-marketing?page=2) > AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. > > Verdict: Rated **4.7/5** by 906 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EngageBay CRM? Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 906 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EngageBay - **Location**: Mountain House, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $14.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Dashboard - Appointment Management - Automated Responses - Automated Scheduling - Automatic Call Distribution - Availability Management - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Monitoring Software - Call Routing - Channel Management Software - Click Tracking - Client Tracking - Contact Management Software - Customer Database - Customer Engagement Software - Donor Management - Feedback Management - For Insurance Industry - Inbox Management - Lead Generation Software - Leaderboards - Marketing Automation Software - Mass Texting - Multi-Campaign - Multi-Channel Data Collection - Onboarding Software - Online Booking - Performance Management - Performance Metrics - Power Dialer - Predictive Analytics Software - Real Time Editing - Real-Time Monitoring - Real-time Consumer-facing Chat - Real-time Scheduling - Sales Activity Management - Scheduled Messaging - Scheduling Software - Signature Creation - Signature Management - Target Account Identification - Task Editing - Task Management Software - Team Management Software - Time on Site Tracking - Transcripts/Chat History - Usage Tracking/Analytics ... and 101 more features ## Integrations (32 total) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... and 17 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) - [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software) - [Landing Page Software](https://www.capterra.in/directory/30844/landing-page/software) - [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6958 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4443 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18760 reviews) 5. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5804 reviews) ## Reviews ### "EngageBay Powers Our Business" — 4.0/5 > **Nick** | *10 December 2025* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: EngageBay brings together CRM, automation, email sequences in a way that feels surprisingly lightweight yet powerful. > > **Cons**: The reporting module offers basic reports but I would love if they offer advanced reports that help to get deep insights. > > EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business looking for an all-in-one CRM that doesn’t overload you with complexity, EngageBay is absolutely worth it. ----- ### "EngageBay: A Must-Have for Growing Businesses" — 5.0/5 > **satyam** | *7 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I've had the pleasure of using EngageBay for our business, and I can't recommend it enough\! Here's what stands out: Comprehensive CRM: Keeping track of leads and customers has never been easier. The CRM is intuitive, with customizable pipelines and contact management features. Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted campaigns. Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling. It’s like having an extra team member on board\! 🙌 Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus\! > > **Cons**: Landing page buildings could be better to have better experience > > If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay is the way to go\! It’s helped us grow efficiently without breaking the bank. ----- ### "Solid all-in-one platform" — 4.0/5 > **Verified Reviewer** | *2 October 2024* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: They have a pretty generous free plan to try things out and a very wide product-range so that you can do everything from EngageBay. > > **Cons**: The layout/navigation in the platform doesn't feel super natural to me. ----- ### "Experience with Engagebay" — 5.0/5 > **Praveen Kumar** | *7 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: User Friendly UI, Simple Navigation tools, Report analytics > > **Cons**: The Pricing is bit high and also the need to buy the credits for extra features ----- ### "Engagebay is an excellent choice and business partner for a CRM rookie" — 5.0/5 > **Sai** | *19 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: First of all, since it provides a range of user-friendly designs, Engagebay is an excellent choice and business partner for a CRM rookie. Although it takes some getting accustomed, the team's assistance—especially that of \[sensitive content hidden\] has made the journey rather easy. A computerized schedule of meetings encourages proactive engagement. > > **Cons**: Restrictions include a brief introduction that appears before the email template, sometimes delayed email broadcasts, and emails that fail to reach corporates despite being guaranteed that they would wind up in the inbox rather than the trash can. > > It is a very impressive CRM for its price, it has its own limitations, but the team is constantly enhancing the product ----- Page: 1 / 38\ Next: [Next page](https://www.capterra.in/software/178819/engagebay-marketing?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/178819/engagebay-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data