---
description: Get information about EngageBay CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: EngageBay CRM Price, Features, Reviews & Ratings - Capterra India
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# EngageBay CRM

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> EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
> 
> Verdict: Rated **4.6/5** by 910 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses EngageBay CRM?

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 910 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EngageBay
- **Location**: Mountain House, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: $14.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially)&#10;&#10;Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially)&#10;&#10;Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Responses
- Automated Scheduling
- Automatic Call Distribution
- Availability Management
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Monitoring Software
- Caller ID
- Campaign Management Software
- Campaign Planning
- Channel Management Software
- Click Tracking
- Client Tracking
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Donor Management
- Feedback Management
- For Insurance Industry
- Inbox Management
- Lead Generation Software
- Leaderboards
- Marketing Automation Software
- Mass Texting
- Mobile Access
- Multi-Channel Data Collection
- Onboarding Software
- Online Booking
- Performance Management
- Performance Metrics
- Predictive Analytics Software
- Real Time Editing
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Sales Activity Management
- Scheduled Messaging
- Scheduling Software
- Signature Creation
- Signature Management
- Target Account Identification
- Task Editing
- Task Management Software
- Time on Site Tracking
- Transcripts/Chat History
- Usage Tracking/Analytics

... and 101 more features

## Integrations (32 total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Intercom
- Jotform
- JustCall
- LinkedIn for Business
- Mailchimp
- Mailgun

... and 17 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)
- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Landing Page Software](https://www.capterra.in/directory/30844/landing-page/software)
- [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software)
- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6993 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews)
3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4481 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18804 reviews)
5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (620 reviews)

## Reviews

### "EngageBay: A Must-Have for Growing Businesses" — 5.0/5

> **satyam** | *7 October 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I've had the pleasure of using EngageBay for our business, and I can't recommend it enough\! Here's what stands out:&#10;&#10;Comprehensive CRM: Keeping track of leads and customers has never been easier. The CRM is intuitive, with customizable pipelines and contact management features.&#10;&#10;Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted campaigns.&#10;&#10;Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling. It’s like having an extra team member on board\! 🙌&#10;&#10;Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus\!
> 
> **Cons**: Landing page buildings could be better to have better experience
> 
> If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay is the way to go\! It’s helped us grow efficiently without breaking the bank.

-----

### ""EngageBay is an excellent all-in-one CRM and marketing tool\! The platform is user-friendly"" — 4.0/5

> **Anthony** | *31 January 2025* | Accounting Software | Recommendation rating: 7.0/10
> 
> **Pros**: It is comprehensive CRM so for small teams it is good software and centralized System. the Customer Support is good.
> 
> **Cons**: Will update as we use for longer period.
> 
> EngageBay is an excellent all-in-one CRM and marketing tool\! The platform is user-friendly, packed with features, and offers great value for the price. The customer support team is outstanding, and \[sensitive content hidden\], in particular, went above and beyond to assist me. He was knowledgeable, patient, and quick to resolve my queries. Highly recommend EngageBay for businesses looking for a reliable CRM with top-notch support.

-----

### "Robust CRM for Small Business" — 5.0/5

> **Sharon** | *15 April 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: EngageBay has been a solid choice for my business. I have been using it for a few months now I and I like the contact management, Email marketing and automations.
> 
> **Cons**: There are a few minor bugs like delay in the broadcasts and bulk actions.

-----

### "Best CRM for startups" — 5.0/5

> **Sagar** | *18 January 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: I like the forms most, it is very simple to create
> 
> **Cons**: Landing pages need to improve more creative

-----

### "Best CRM at reasonable price" — 5.0/5

> **Satou** | *20 January 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market
> 
> **Cons**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere

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