---
description: Get information about EngageBay CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: EngageBay CRM Price, Features, Reviews & Ratings - Capterra India
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# EngageBay CRM

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> AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
> 
> Verdict: Rated **4.6/5** by 912 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses EngageBay CRM?

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 912 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EngageBay
- **Location**: Mountain House, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: $14.99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially)&#10;&#10;Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially)&#10;&#10;Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- Activity Dashboard
- Appointment Management
- Automated Responses
- Automated Scheduling
- Automatic Call Distribution
- Availability Management
- Behavior Tracking
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Monitoring Software
- Caller ID
- Channel Management Software
- Click Tracking
- Client Tracking
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Donor Management
- Drag & Drop
- Feedback Management
- For Insurance Industry
- Inbox Management
- Landing Pages/Web Forms
- Lead Generation Software
- Leaderboards
- Marketing Automation Software
- Mass Texting
- Multi-Channel Data Collection
- Multivariate Testing
- Onboarding Software
- Online Booking
- Performance Management
- Performance Metrics
- Power Dialer
- Predictive Analytics Software
- Real Time Editing
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Reporting/Analytics
- Sales Activity Management
- Scheduled Messaging
- Scheduling Software
- Signature Creation
- Signature Management
- Target Account Identification
- Task Editing
- Usage Tracking/Analytics

... and 105 more features

## Integrations (30 total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Jotform
- JustCall
- LinkedIn for Business
- Mailgun
- Make
- Meta for Business

... and 15 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)
- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Landing Page Software](https://www.capterra.in/directory/30844/landing-page/software)
- [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software)
- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18812 reviews)
4. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (629 reviews)

## Reviews

### "Experience with Engagebay" — 5.0/5

> **Praveen Kumar** | *7 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: User Friendly UI, Simple Navigation tools, Report analytics
> 
> **Cons**: The Pricing is bit high and also the need to buy the credits for extra features

-----

### "I will definitely recommend EngageBay CRM to others" — 5.0/5

> **Raj Kumar** | *11 February 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: A great solution for my marketing needs, particularly the automations.
> 
> **Cons**: There is no least like about EngageBay, this CRM is helping me in my needs related to Marketing.
> 
> Quite impressive using EngageBay CRM, there was no issues I have faced using it. However, their support team is best whenever if we need anything.

-----

### "CRM with Great Features for Small Businesses" — 4.0/5

> **Shiva** | *24 November 2024* | Market Research Software | Recommendation rating: 9.0/10
> 
> **Pros**: EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses. The integration of sales, marketing, and service tools is seamless, and the pricing is highly competitive compared to other CRM solutions.
> 
> **Cons**: The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs
> 
> EngageBay CRM has been a solid choice for managing customer relationships and marketing efforts effectively

-----

### "Great Value with Room for Small Improvements" — 5.0/5

> **Mahesh** | *14 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: EngageBay CRM has transformed our customer management\! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended\!
> 
> **Cons**: EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving\!

-----

### "EngageBay CRM: Comprehensive, Affordable, and User-Friendly" — 5.0/5

> **Shiva** | *14 November 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: EngageBay CRM offers a robust set of features at a highly competitive price point. The platform is incredibly user-friendly, making it accessible even for beginners. I was particularly impressed with its all-in-one capabilities, combining CRM, marketing automation, email marketing, and customer support in a single platform
> 
> **Cons**: Some advanced customization options are limited compared to other high-end CRM .
> 
> My overall experience with EngageBay CRM has been excellent. It is an affordable yet powerful CRM solution that has helped streamline my business operations. The platform's ease of use, combined with its extensive features, has improved my team's productivity and customer engagement.

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