--- description: Get information about EngageBay CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.in/software/178819/engagebay-marketing Page: 1 / 38\ Next: [Next page](https://www.capterra.in/software/178819/engagebay-marketing?page=2) > EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform. > > Verdict: Rated **4.7/5** by 908 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EngageBay CRM? Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 908 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EngageBay - **Location**: Mountain House, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: $14.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Automated Responses - Automated Scheduling - Automatic Call Distribution - Availability Management - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Monitoring Software - Call Routing - Caller ID - Campaign Management Software - Campaign Planning - Channel Management Software - Click Tracking - Client Tracking - Contact Management Software - Customer Database - Customer Engagement Software - Donor Management - Feedback Management - For Insurance Industry - Inbox Management - Lead Generation Software - Leaderboards - Marketing Automation Software - Mass Texting - Mobile Access - Multi-Channel Data Collection - Onboarding Software - Online Booking - Performance Management - Predictive Analytics Software - Real Time Editing - Real-Time Monitoring - Real-time Consumer-facing Chat - Real-time Scheduling - Sales Activity Management - Scheduled Messaging - Scheduling Software - Signature Creation - Signature Management - Target Account Identification - Task Editing - Task Management Software - Transcripts/Chat History - Usage Tracking/Analytics ... and 101 more features ## Integrations (32 total) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Intercom - Jotform - JustCall - LinkedIn for Business - Mailchimp - Mailgun ... and 17 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) - [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software) - [Landing Page Software](https://www.capterra.in/directory/30844/landing-page/software) - [Lead Generation Software](https://www.capterra.in/directory/30963/lead-generation/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18790 reviews) 5. [Dynamics 365](https://www.capterra.in/software/157279/dynamics-365) — 4.4/5 (5833 reviews) ## Reviews ### "EngageBay - The only CRM you need" — 5.0/5 > **Yashwanth** | *9 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It is really easy to use CRM\! Would recommend this to any user. > > **Cons**: I didn't like the UI of the platform initially, but it proved to be very efficient > > It is a quite good and satisfying CRM out of all the platforms out there\! ----- ### "Best CRM at reasonable price" — 5.0/5 > **Satou** | *20 January 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market > > **Cons**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere ----- ### "EngageBay Helped Me Stay Organized and Save Time" — 5.0/5 > **Hitesh** | *3 November 2025* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: What I genuinely appreciate about EngageBay is how it simplifies everything for users. It brings together email marketing, CRM, automation, and customer support into one platform, tired of hopping between different tools. Its a wonderful to have everything I need in one place > > **Cons**: Honestly, there is very little to dislike about Engagebay. My experience has been consistently smooth, and everything has been consistently smooth and everything functions just as I expected > > EngageBay has truly been a game-changer for me by bringing everything together. Marketing, sales, and customer management were all consolidated in one place previously. I was juggling multiple tools for email lead tracking and follow-ups, which was not only confusing but also incredibly time-consuming ----- ### "Engagebay is an excellent choice and business partner for a CRM rookie" — 5.0/5 > **Sai** | *19 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: First of all, since it provides a range of user-friendly designs, Engagebay is an excellent choice and business partner for a CRM rookie. Although it takes some getting accustomed, the team's assistance—especially that of \[sensitive content hidden\] has made the journey rather easy. A computerized schedule of meetings encourages proactive engagement. > > **Cons**: Restrictions include a brief introduction that appears before the email template, sometimes delayed email broadcasts, and emails that fail to reach corporates despite being guaranteed that they would wind up in the inbox rather than the trash can. > > It is a very impressive CRM for its price, it has its own limitations, but the team is constantly enhancing the product ----- ### ""EngageBay is an excellent all-in-one CRM and marketing tool\! The platform is user-friendly"" — 4.0/5 > **Anthony** | *31 January 2025* | Accounting Software | Recommendation rating: 7.0/10 > > **Pros**: It is comprehensive CRM so for small teams it is good software and centralized System. the Customer Support is good. > > **Cons**: Will update as we use for longer period. > > EngageBay is an excellent all-in-one CRM and marketing tool\! The platform is user-friendly, packed with features, and offers great value for the price. The customer support team is outstanding, and \[sensitive content hidden\], in particular, went above and beyond to assist me. He was knowledgeable, patient, and quick to resolve my queries. Highly recommend EngageBay for businesses looking for a reliable CRM with top-notch support. ----- Page: 1 / 38\ Next: [Next page](https://www.capterra.in/software/178819/engagebay-marketing?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/178819/engagebay-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data