--- description: Get information about Deepser price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Deepser Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Deepser](/software/178946/deepser) # Deepser Canonical: https://www.capterra.in/software/178946/deepser Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/178946/deepser?page=2) > Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance. > > Verdict: Rated **4.6/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Deepser? Deepser is the only 100% italian Service Management platform, designed to unify services and elevate operational performance through a modular, highly customizable ecosystem. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 56 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Deepser - **Location**: Schio, Italy - **Founded**: 2017 ## Commercial Context - **Starting Price**: $35.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Deepser offers a free 14-day trial. Please contact Deepser for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (On-Premise) - **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Alerts/Notifications - Asset Tracking Software - Audit Management - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Catalog Management - Change Management Software - Collaboration Tools - Compliance Management - Compliance Tracking - Configuration Management - Contact Management Software - Content Management Software (CMS) - Customer Database - Customer Support Software - Dashboard Software - Data Security - Full Text Search - IT Asset Tracking - IT Reporting - Inbox Management - Incident Management Software - Incident Reporting - Interaction Tracking - Inventory Management Software - Issue Management - Knowledge Base Management - Knowledge Management Software - Lead Management Software - Multi-Channel Communication - Patch Management Software - Performance Metrics - Project Management Software - Real-Time Monitoring - Release Management - Remote Access/Control - Remote Monitoring & Management - Reporting & Statistics - Sales Pipeline Management - Self Service Portal - Service Level Agreement (SLA) Management - Status Tracking - Surveys & Feedback - Task Management Software - Text Editing - Ticket Management - Time & Expense Tracking - Workflow Management Software ... and 36 more features ## Integrations (21 total) - 3CX - AnyDesk - CTI - Connect - Datto RMM - Google Calendar - LDAP Manager - Mailchimp - ManageEngine OpManager - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Intune - Microsoft Teams - Ninja ... and 6 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) ## Related Categories - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Professional Services Automation Software](https://www.capterra.in/directory/16/professional-services-automation/software) - [IT Service Software](https://www.capterra.in/directory/30672/it-service/software) - [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software) - [Service Desk Software](https://www.capterra.in/directory/31027/service-desk/software) ## Alternatives 1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (685 reviews) 3. [JIRA Service Management](https://www.capterra.in/software/138769/jira-service-management) — 4.5/5 (763 reviews) 4. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [Milvus](https://www.capterra.in/software/202528/milvus) — 4.8/5 (298 reviews) ## Reviews ### "perfect ticketing" — 4.0/5 > **Jonny** | *7 January 2025* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: Ability to modify the code and very high customization > > **Cons**: bad graphics and bad user experience, is not user friendly ----- ### "DEEPSER APPROVED" — 5.0/5 > **TAYLOR** | *15 July 2025* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: I WAS ABLE TO SET UP MY CO WORKERS WITH THIS SOFTWARE AND WE HAVE IMPROVED OUR PRODUCTIVITY WHILE USING. > > **Cons**: IT WOULD BE VERY HELPFUL IF THERE WAS MORE OF LIKE AN ONLINE TUTORIAL WHEN IT COMES TO TRAINING SO I CAN BETTER TRAIN. > > I WOULD HIGHLY RECCOMMEND DEEPSER TO ANYONE IN THE MARKET BECAUSE IT CAN BE A HUGE ASSET TO YOUR TEAM\! ----- ### "Suite help Desk e non solo" — 4.0/5 > **Jonny** | *25 October 2023* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: Gestione del cliente discreta, assistenza al prodotto ottima e tempestiva > > **Cons**: L'aspetto grafico è arretrato anche se allineato ai concorrenti, servirebbe uno svecchiamento generale ----- ### "Deepser and Device 42 a complete solution for ticketing and asset management" — 4.0/5 > **Carlo** | *11 September 2020* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: User Experience Ease of use Integrated with Active Directory > > **Cons**: nothing in particular or it is too early to find defects > > I contributed to the choice of Deepser that best met my client's needs. Moreover, it is integrated with the American Device 42 software that is more focused on Data Centers. ----- ### "Deepser in un ateneo italiano" — 4.0/5 > **Tommaso** | *12 November 2025* | Primary/Secondary Education | Recommendation rating: 7.0/10 > > **Pros**: Il prodotto è molto flessibile e permette un'ampia customizzazione. Ci è stato molto utile nell'implementazione dei controlli ISO 27001 > > **Cons**: Non abbiamo riscontrato particolari svantaggi. Proveniendo da una soluzione open source certamente il prezzo è uno svantaggio, ma è allineato con le altre soluzioni di mercato dello stesso tipo. > > Abbiamo utilizzato il prodotto per la gestione del nostro supporto utenti e ora stiamo estendendo l'uso anche ad altri ambiti. Ci è stato molto utile nell'implementazione dei controlli ISO 27001. La gestione dell'assett è risultata semplice e molto configurabile. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/178946/deepser?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/178946/deepser) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data